Edit: I was never offered a 'partial refund'. I was only offered excuses, that she 'did me a favor'…read moreand 'didnt even charge me for cutting it off'. The shirt is factually not in its original condition. One side is shorter than the other. The original condition would require not cutting off the thread in the first place. The fact that you think cutting off a part of the shirt, and then re-attaching it, makes it "original condition" speaks volumes. Terrible, ruined my $200 shirt by cutting off a chainstitch run-off when I asked for sleeves to be shortened. When I brought this up, she became defensive and told me she was doing me a favor by cleaning up loose threads. Completely incompetent. First, she has no idea what a chainstitch run-off is, which speaks to her lack of experience. Second, she has no concept of duty of care. Third, she has no sense of responsibility to own up to her mistake, and instead insists that she 'did me a favor.' I understand making mistakes, but she I think truly doesn't she is at fault, as she said she will keep cutting threads off for her customers. The incompetence and lack of self awareness is almost laughable.

Svetlana is the best! She did amazing work & made me feel so so special. Photo Credits: JJ Wilkins…read morePhotography