Teron was very helpful and nice. Great little shop with good selection and super fair prices.read more

My wife and I came in based on other reviews on Yelp. We were not disappointed! Nate took time to…read morehelp find the right boots, skis, and accessories for both of us and was able to find some great last season gear for us to save a little money but still get a good setup. We will definitely come back!

We are visiting the area and we were looking somewhere to ride bikes. The Coal Creek Trail fit the…read morebill for us. Very easy to find the Bicentennial Park trailhead from the Cedar City KOA. The trail was clean and we only saw other trail users. Not too much elevation gain or loss which helped our sea level lungs and legs acclimate to the altitude. The route took us along Veteran's Park which has a individual memorials for WWI, WWII, Korea, Vietnam and Iraq & Afghanistan. (See separate review) Farther up the trail we saw beautiful views of the red rock canyon. The only complaint was that the trail could've kept going farther up the canyon.

My husband went in to Bike Route due to Cedar Cycle being so expensive…read more Cedar Cycle wanted to charge $45 for a tune up on my bike. Being that my bike was less than $100, he decided not to spend that kind of money. He looked up other bicycle shops in the area. Bike Route showed up on the search list with no pictures or reviews. On a whim, he decided to go in and ask about a tune up. The owner, Mark, told my husband that he would tune up the bicycle and install thorn resistant tires to the bike. My husband decided that would be a good idea, so he asked how many days the bike would be in the shop, to which Mark said, "Oh it'll be done in an hour, you can pick it up then." This was a shock to us, considering other bicycle shops will keep your bike for a day or two, depending on the service needed. So my bike got a tune-up and the thorn resistant tires installed. All totaling out to $50.00 even. Mike was so nice and helpful. We will definitely be coming back, just off his helpfulness alone. His quality of service is a definite plus. I highly recommend Bike Route for anyone interested in having their bicycle taken care of.

I'd like to give them a good review because they are right next to my gym but their hours are so…read moreinconvenient I've never found them open when I need to. Also, although Cannondale lists them as an authorized dealer their website & storefront both say any eBike with a walk function will not be serviced. Every eBike I've encountered and particularly my Cannondale Tesoro X2 has a walk function.

My experience here was top notch. I had been to a few stores in town as I am new to the area. The…read moreowner and shop employee went above and beyond to help my son get fitted properly for a mountain bike. The selection was good and the service was amazing. We were able to walk out with a bike at a price we were also comfortable with. The shop offers free tune ups for a year and discounts for those that have purchased bikes. The shop is well stocked and can help you get on a new bike or back on the road/mountain if your bike is need of a tune up. The store currently stocks Yeti, Kona, and others. If you are looking for a great bike shop to help you out with your cycling needs in the Cedar City area, stop by and give this place a try.

I needed to replace kickstands on my 2 Specialized Como bikes and, while on vacation, drove 30…read moremiles to this incredible shop. The wonderful staff were genuinely concerned and took an immediate step to order the kickstands and they were delivered to the store the next day. I brought the bikes in and the mechanics replaced them and then were kind enough to mount both bikes on my bike rack. My thanks to the staff for their wonderful service!

My mountain bike needed lots of gear adjustment, I live an hour away, they arranged for me to bring…read moreit in the next day and it was finished a couple of hours later so I was able to take it back home without making another trip !!shift's perfectly now, great service and great tuneup.

Excellent service experience, bike works perfectly when I got it back. they cleaned the bike so it…read morelooked like new. The one thing I like best is that the same mechanics are there every time I go to the shop. you know you are getting qualified trained people working on your bike. this is the best shop.

Appreciate the knowledgeable staff, honesty and reasonable prices. As an authorized Terra Trike…read moredealership, Bicycles Unlimited is our go to store and it's worth the 3-hour drive from Nevada to Utah to receive the gold standard service they provide. The owner, Mark, is involved with the daily activities ensuring the upmost in professionalism at all levels. Highly recommend Bicycles Unlimited for all of your cycling needs.

I've been here before and the crew was great. A year later and I'm not certain exactly what has…read morechanged but, wow, is the change NOT for the better. I have a 2009 Honda Shadow that is due for some maintenance, but, nothing urgent and I'm well aware that we are into the riding months and shops will be backed up. That's why I wasn't looking for an appointment until at least July 1 or maybe even August. Today's date is May 31, just in case you were wondering. So, I walk in and Dave is at the register. I say hello and tell him I'm looking to get some work done on the bike and that I've had the motorcycle in their shop before. So, does Dave look up my bike? Nope. What Dave does instead is start up on a rant about how they are backed up for five weeks are more. He never asked when I was planning to bring it in. He then states up about how parts are hard to find. Did he ask which parts I was going to need? Nope. In fact, as soon as I started to explain what I was looking to do, Dave cuts me off and starts making excuses. Really Dave? He then asks which year my bike was, and once again, if he simply looked up my name, he would have seen it. I couldn't remember of the top of my head, I knew it had something with a 9 at the end. So, I say, 1999? He then starts up about how he doesn't service motorcycles before 2000. Once again, has Dave simply looked up my bike, none of this conversation would have been necessary. But, at this point, I'm fed up. Why is Dave and his coworker being so difficult. So, I exit the store saying essentially, you know Dave, I retired at 45 because I worked with my customers and never turned away business! You might want to think about it. I went out to my bike, looked at the registration plate on it and behold... 2009. So, just for shits and giggles, I go back into the store to ask if 2009 makes any difference. Dave proceeds to tell me that he didn't appreciate my tone and attitude. He then proceeds to recap our encounter adding in things I definitely didn't say as a means of making him look like the victim. When it became clear that Dave had no intention of being a professional I left, never to return. I don't know what I'm the Hell is going on in your store Ron, but, deciding before your customer walks into your store that the answer is "no" Is one Hell of a way to run your business. So let's recap. I wasn't asking for anything to be done in an unreasonable time frame. In fact, that part of the conversation never even happened. Your employee was too busy, too lazy or simply not in the mood to look up a return customer. Everything you needed was right there. Your employee refused to use this tool. At any point, Dave could have simply asked what I wanted instead of assuming. Whatever he was assuming was clearly not what I was looking for. I have always had long relationships with my motorcycle dealerships and what you've just done is turned away a long time customer. I Camp during the summers up here in Cedar City and was hoping to make your store my permanent repair and motorcycle shop. Guess who is looking for a different store now. The reality is this. A reliable Repair place is built upon trust. Dave just blew that up. This transaction could have and SHOULD have gone completely differently. But, by all means, you do you! It's ashamed to think that someone in the service industry is so bad at listening to the customer and finding solutions that work for everyone. It's really too bad. But, these are the decisions employees make that will close a business because their ego is more important than their customers.

Was on a motorcycle road trip from California headed to Zion national Park. Had some complications…read morewith my motorcycle, a Honda Rebel 500 2020. Looked on Google everything was closed for the night, but noticed Ron's was open the next morning. Called them as soon as they opened, spoke with Colby about a chain adjustment and a new rear tire. Took the bike in ASAP after the phone call and was able to get a new tire put on, and chain adjusted to the right tension... All within an hour! Definitely amazing customer service, if it wasn't for those guys, I would have to pay much more just to get back on track for the trip!

They had me at Trek Fuel EXe, the electric mountain bike they rented for our tour of the Wire Mesa…read moreLoop. They sized me and set it all up and had me test out the gears and test ride so that when we were shuttled to the trailhead we were ready to go with no adjustments. The staff at the store were cheerful, helpful, and really went beyond in my opinion. Wally, our shuttle driver was great and I'd request him in the future. We ran into him on the trail and we all stopped and he took cute pictures of us. Thanks Wally. The bikes were so great that we both want to get one. Sigh, some day. They also have bike clothes. I buy most of mine online and that can be disappointing. I got a great jersey top there. It fits! Yay! They also recommended where to get great sandwiches (Deep Creek Coffee, a block away) and wow was that a perfect recommendation. As a hardtail owner and frequent rider, my biggest worry was sub-standard rental bikes. Nope, these folks have their own service area off the main room and my bike was in perfect condition. Banging down the slickrock obstacles and feeling the bike take care of me and own the line as the rocks challenged me along the way was a flying joy. A joy that only confidence in your machine gives. Yeah, that was a ride. Beautiful, challenging, and glorious.

We rented 2 e-bikes and 1 regular bike for our son here to ride through Zion. We had a great…read moreexperience. The staff is incredibly friendly, and knowledgeable about what they do. They went above and beyond to make sure we had the perfect bikes for exploring Zion National Park, offering great advice on trails, gear, and safety tips. The bikes were in excellent condition, smooth, well-tuned, and perfect for the terrain around Springdale. They made the rental process super easy, and the customer service was top-notch from start to finish. Whether you're renting for a day or looking for gear or repairs, I recommend Zion Cycles.

If i could give zero I would We got Todd, whom I believe is…read morethe owner, and he was condescending, belittling and just down right rude. If you wanted off the wall you were a whimp, and when confronted he tried to say his method was to encourage but really my daughter-in -law was almost in tears when he finally lowered her. We were suppose to be on a beginner outdoor climb session, and the last wall was far from a beginner wall. It seemed we were climbing what he wanted to climb instead o f the level of his clientele. Maybe his other guides are better, but he is the worst.

Truly amazing experience with this company. Our guide was great, the value is great, the 3/4 day…read morecanyoneering was simply perfect! If you're in or near the St George, Zion, GC, area, this is absolute Must Do List stuff. The memories, pictures, and experience is very much bucket-list stuff.

The person in the store was friendly and said he could service my bike but the wait to get it fixed…read morewas over a week.

This place is amazing! They have been so accommodating every time we've gone in. The staff is…read morefriendly, knowledgeable & do great work.