They always have what we need at decent prices. I've bought bikes for missionaries and for youth…read moretrips. Quality products and service every time.

Great shop, Brian is awesome, go there and give him your business…read more Lots of inventory for what you need, prices are great. You can't buy what a lifetime Utah mtb enthusiast has to offer, Brian is OG Utah mtb................

Teron was very helpful and nice. Great little shop with good selection and super fair prices.read more

My wife and I came in based on other reviews on Yelp. We were not disappointed! Nate took time to…read morehelp find the right boots, skis, and accessories for both of us and was able to find some great last season gear for us to save a little money but still get a good setup. We will definitely come back!

We had a lot of fun riding eBikes thru Bryce national park! The staff at Outta Here eBikes was…read moresuper friendly + helpful, the bike rental included helmets, and there was 34 miles of paved pathway. Rental prices were a little higher than I'd like, but were $10 cheaper than what I was quoted in town at Ruby's Inn.

These were perfect we had sooooo much fun we road to inspiration point to watch the sunset it was…read moreso amazing then on the way back stopped got something to eat and a couple of drinks now we think we need to buy a couple of these bikes yes it was that much fun.. Oscar was amazing giving us all the Ins and outs super nice to work with. Also, these bikes have headlights so you can ride at night as well a huge plus just be careful we had a deer run in front of us so be on the lookout, we almost had it. So super fun....... One other thing I forgot to mention I don't know what the name is different on here, but when you go there it's a different name it's in the same parking lot as the museum right on the bike path

I've been here before and the crew was great. A year later and I'm not certain exactly what has…read morechanged but, wow, is the change NOT for the better. I have a 2009 Honda Shadow that is due for some maintenance, but, nothing urgent and I'm well aware that we are into the riding months and shops will be backed up. That's why I wasn't looking for an appointment until at least July 1 or maybe even August. Today's date is May 31, just in case you were wondering. So, I walk in and Dave is at the register. I say hello and tell him I'm looking to get some work done on the bike and that I've had the motorcycle in their shop before. So, does Dave look up my bike? Nope. What Dave does instead is start up on a rant about how they are backed up for five weeks are more. He never asked when I was planning to bring it in. He then states up about how parts are hard to find. Did he ask which parts I was going to need? Nope. In fact, as soon as I started to explain what I was looking to do, Dave cuts me off and starts making excuses. Really Dave? He then asks which year my bike was, and once again, if he simply looked up my name, he would have seen it. I couldn't remember of the top of my head, I knew it had something with a 9 at the end. So, I say, 1999? He then starts up about how he doesn't service motorcycles before 2000. Once again, has Dave simply looked up my bike, none of this conversation would have been necessary. But, at this point, I'm fed up. Why is Dave and his coworker being so difficult. So, I exit the store saying essentially, you know Dave, I retired at 45 because I worked with my customers and never turned away business! You might want to think about it. I went out to my bike, looked at the registration plate on it and behold... 2009. So, just for shits and giggles, I go back into the store to ask if 2009 makes any difference. Dave proceeds to tell me that he didn't appreciate my tone and attitude. He then proceeds to recap our encounter adding in things I definitely didn't say as a means of making him look like the victim. When it became clear that Dave had no intention of being a professional I left, never to return. I don't know what I'm the Hell is going on in your store Ron, but, deciding before your customer walks into your store that the answer is "no" Is one Hell of a way to run your business. So let's recap. I wasn't asking for anything to be done in an unreasonable time frame. In fact, that part of the conversation never even happened. Your employee was too busy, too lazy or simply not in the mood to look up a return customer. Everything you needed was right there. Your employee refused to use this tool. At any point, Dave could have simply asked what I wanted instead of assuming. Whatever he was assuming was clearly not what I was looking for. I have always had long relationships with my motorcycle dealerships and what you've just done is turned away a long time customer. I Camp during the summers up here in Cedar City and was hoping to make your store my permanent repair and motorcycle shop. Guess who is looking for a different store now. The reality is this. A reliable Repair place is built upon trust. Dave just blew that up. This transaction could have and SHOULD have gone completely differently. But, by all means, you do you! It's ashamed to think that someone in the service industry is so bad at listening to the customer and finding solutions that work for everyone. It's really too bad. But, these are the decisions employees make that will close a business because their ego is more important than their customers.

Was on a motorcycle road trip from California headed to Zion national Park. Had some complications…read morewith my motorcycle, a Honda Rebel 500 2020. Looked on Google everything was closed for the night, but noticed Ron's was open the next morning. Called them as soon as they opened, spoke with Colby about a chain adjustment and a new rear tire. Took the bike in ASAP after the phone call and was able to get a new tire put on, and chain adjusted to the right tension... All within an hour! Definitely amazing customer service, if it wasn't for those guys, I would have to pay much more just to get back on track for the trip!

We are visiting the area and we were looking somewhere to ride bikes. The Coal Creek Trail fit the…read morebill for us. Very easy to find the Bicentennial Park trailhead from the Cedar City KOA. The trail was clean and we only saw other trail users. Not too much elevation gain or loss which helped our sea level lungs and legs acclimate to the altitude. The route took us along Veteran's Park which has a individual memorials for WWI, WWII, Korea, Vietnam and Iraq & Afghanistan. (See separate review) Farther up the trail we saw beautiful views of the red rock canyon. The only complaint was that the trail could've kept going farther up the canyon.

My husband went in to Bike Route due to Cedar Cycle being so expensive…read more Cedar Cycle wanted to charge $45 for a tune up on my bike. Being that my bike was less than $100, he decided not to spend that kind of money. He looked up other bicycle shops in the area. Bike Route showed up on the search list with no pictures or reviews. On a whim, he decided to go in and ask about a tune up. The owner, Mark, told my husband that he would tune up the bicycle and install thorn resistant tires to the bike. My husband decided that would be a good idea, so he asked how many days the bike would be in the shop, to which Mark said, "Oh it'll be done in an hour, you can pick it up then." This was a shock to us, considering other bicycle shops will keep your bike for a day or two, depending on the service needed. So my bike got a tune-up and the thorn resistant tires installed. All totaling out to $50.00 even. Mike was so nice and helpful. We will definitely be coming back, just off his helpfulness alone. His quality of service is a definite plus. I highly recommend Bike Route for anyone interested in having their bicycle taken care of.

Hands down, top notch customer service! Everything others have said about the friendliness of the…read morestaff and great condition of the bikes is true, but what stayed with us was how the staff went above and beyond when we ran into a bit of trouble. We rented 3 bikes for myself, my husband and our 12 year old son. It was our son's first time on an e-Bike and unfortunately, he was not confident enough and fell off it just as we got to the Zion entrance. He suffered a significant scraped knee and chin and the bike chain came off. We struggled to care for him and get the bike chain back on, and finally called the shop to ask for help. They arrived quickly and got the chain back on the bike for us. After they left we worked with our son for about 10 to 15 minutes in the parking lot to get him more comfortable on the bike, so we could continue on, but after the fall, he just wasn't able to get his confidence back. We were trying to make a Ranger program and were running out of time. We decided, to call the shop and ask them to just come and get the bikes, so we could get on our way on foot to the program, but they had a better solution for us. They offered to bring a cargo bike and take back two of the bikes. This allowed my son to ride on the back of the bike as a passenger and got us to our destination more quickly than walking. We also got to enjoy the thrill of the eBikes!

Amazingly friendly staff, especially Stephen when he immediately returned our call. Rented last…read moreminute to make our permit time and it was so much fun we came back to rent the next day. Stephen immediately recognized us and made us feel like we'd been returning customers for years. I'll definitely be returning to Zion and renting from here again. The freedom to roam without the schedule of the bus line is unmatched, plus the bonus discount at Onyx Pizza was the unexpected well needed perk at the end of a long adventure.

Check-in was easy and staff were very helpful. It was a great experience all around. Would use them…read moreagain and highly recommend.

Hands down the best way to see & experience Bryce Canyon. Jeffrey hooked us up with 4 very nice…read moreeBikes (1 with a bike seat) plus a nice little kid trailer. Then he gave us a quick overview of the biked and pointed us towards Bryce Canyon. Excellent bike trails throughout the whole park and in our 4 hour ride we made it down to Sunset, Inspiration point and a few of our party even hiked to Bryce point. With the eBikes, you can ride right up to the trails and there is plenty of places to park the bikes. 1st time on an eBike and it was easy, fun and absolutely the best way to see the park.

They had me at Trek Fuel EXe, the electric mountain bike they rented for our tour of the Wire Mesa…read moreLoop. They sized me and set it all up and had me test out the gears and test ride so that when we were shuttled to the trailhead we were ready to go with no adjustments. The staff at the store were cheerful, helpful, and really went beyond in my opinion. Wally, our shuttle driver was great and I'd request him in the future. We ran into him on the trail and we all stopped and he took cute pictures of us. Thanks Wally. The bikes were so great that we both want to get one. Sigh, some day. They also have bike clothes. I buy most of mine online and that can be disappointing. I got a great jersey top there. It fits! Yay! They also recommended where to get great sandwiches (Deep Creek Coffee, a block away) and wow was that a perfect recommendation. As a hardtail owner and frequent rider, my biggest worry was sub-standard rental bikes. Nope, these folks have their own service area off the main room and my bike was in perfect condition. Banging down the slickrock obstacles and feeling the bike take care of me and own the line as the rocks challenged me along the way was a flying joy. A joy that only confidence in your machine gives. Yeah, that was a ride. Beautiful, challenging, and glorious.

We rented 2 e-bikes and 1 regular bike for our son here to ride through Zion. We had a great…read moreexperience. The staff is incredibly friendly, and knowledgeable about what they do. They went above and beyond to make sure we had the perfect bikes for exploring Zion National Park, offering great advice on trails, gear, and safety tips. The bikes were in excellent condition, smooth, well-tuned, and perfect for the terrain around Springdale. They made the rental process super easy, and the customer service was top-notch from start to finish. Whether you're renting for a day or looking for gear or repairs, I recommend Zion Cycles.

Overall it was a wonderful experience. The first day,we rented 3 eBikes. The gentleman who attended…read moreus was kind, informative, smiling and thorough. Made the entire experience a pleasure. That evening, we returned the bikes and picked up our gear for the narrows hike (bib, shoes, pole). Different person, same experience. The whole experience was wonderful.

My husband and I were lucky enough to have Lana as a guide for two days! The first day was the…read moreebike trip. The bikes were great, Lana shared her incredible knowledge of the park but more importantly she is a delightful person. The next day was the narrows! We are both over 65 years old but in relatively good shape. Her knowledge of the Virgin River, her patience and training on using the stick as we maneuvered our way down the River was critical. I did end up slipping on some muddy rocks and really bruised my leg but again her patience and compassion got me / us back to the visitors center. Our experience with Zion Adventures and more particularly Lana was awesome ! Knowledge patience and compassion are compelling assets for a guiding company.

Cole and his team were incredibly friendly and helpful! I was unaware you could reserve E-bikes in…read moreadvance, but Cole managed to secure two for my friend and me. He also did a fantastic job making my friend comfortable with the e-bike instructions, as it was her first time. I've rented e-bikes before and struggled with the assist, but this bike worked perfectly. The best part is that if you run out of battery or encounter an issue you can't resolve, they provide a number to call for assistance or a replacement bike. I come to Zion quite often. I will definitely rent from them again.

The customer service was amazing! We needed bike for the following day. Trevor was the best. He…read moretalked to us about the best hikes in Zion and even a tip for the best ice cream. They are thorough. The bikes were great quality bikes.