Hiring Masterworks Tile Installation was hands down the BEST CHOICE we could have made for our…read morebathroom remodel! (we had a flood and needed to fix the damage, during which we decided to do some upgrades too) Nick was kind, professional, hardworking and gave us a fantastic deal! Literally charging us a 1/4th of what the other contractor said it would cost! With Masterworks Tile we felt truly taken care of, and the work Nick did is absolutely gorgeous! Prior to hiring Masterworks, we had a horrible experience another contractor (NW Restorations is an absolute nightmare. To call them unethical would be the understatement of the year) who took $1,600 as a down payment and then did little to no work for the next 3 months! We had to fight in order to get them to do anything to help us. Once we finally realized that this project with NW restorations was going nowhere and we needed to move on with a different contractor (and then fight to get our money back from NW Restorations. Even after a fight they kept $631 of our money, and they did ZERO work on the actual rebuild of our bathroom) we were so afraid of getting stuck in a similar situation of swindled and taken advantage of again that we searched long and hard before deciding to go with Masterworks Tile Installation. BUT Nick laid ALL of our worries to rest! We filled him in on what had happened with the other contractor and that we were afraid of going through that situation again. Not only did he help us feel heard and validated our concerns, but his hard work and compassion truly turned this whole bathroom repair experience around for us!! Prior to working with Masterworks Tile Installation our bathroom situation had become a literal nightmare. But, once we hired Masterworks Tile, Nick and his crew got to work THE VERY NEXT WEEK! Nick and his crew demoed our tub, installed a new tub, fixed the plumbing to the tub, installed new shower fixtures and plumbing for that, installed new tile flooring and installed new shower tiling with a niche. Our new shower and flooring is a night and day difference between our old 1990's bathroom! We literally have not gone a day without talking about how much we LOVE our new bathroom!! Nick is clearly a perfectionist, and we have reaped the benefits of that! Nick and his crew worked hard into the night and even a weekend day in order to help us get our bathroom done in time for a deadline we had needed to meet. While NW Restorations (the other guys) spent 3 months giving us the run-around and not doing anything to actually repair our bathroom (Soon I will make a review about how absolutely horrible they are, if you want to read the details because it was bad. They were unethical in so many ways!). But Nick and his crew were the exact opposite! They worked fast, they worked hard, they were friendly, and kind and they gave us an incredible deal! They walked us through every step and when we started to go a direction that would not have worked, they immediately stopped us and politely offered a correction for our misstep indicating that they would do anything we wanted them to do, but they educated us to why they thought we should go a different direction, and they were absolutely right! We thought a certain look would work and certain products would work but they educated us and helped us understand why it wouldn't and then steered us in a direction that not only worked but would look better too! Nick is incredibly professional and kind! I would ABSOLUTELY trust him with any and ALL future tile work we need done! I even spent some time chatting with Nick and it became clear that he's clearly an ethical family man who works hard and follows good business practices. I cannot say enough good things about Nick or Masterworks Tile Installation. OH! I just remembered, they even fixed our toilet for free, because they were there, and they saw the problem happening. You cannot beat that kind of service! They are truly a one-of-a-kind business that you don't see often anymore! We will always be grateful to Nick and his crew. Always!

Masterworks did an outstanding job on our tile backsplash!! Nick was so professional and fun to…read morework with. He took time to show us some different layouts we had never thought of. He and his crewman Rody were so respectful of our house, protecting the floor, counter, and cabinets with perfect clean up at the end. Everything was timely and he kept us informed as things moved along. Nick is a true master craftsman with extreme attention to detail and perfectionism. They even fixed a sheetrock booboo that the granite installers made, and you can't tell where it starts or ends. We also had them re-caulk our master bath shower which included steam cleaning. They got out 2 bad corner stains completely and the caulk lines are perfection, which is so satisfying to me every single day! They honestly look better than the originals. I would completely recommend Masterworks for any tile project you might have.