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    Cedar Hills Family Practice

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    10 years ago

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    Complete Care Brooks City Base

    Complete Care Brooks City Base

    4.0(32 reviews)
    1.0 mi

    Everything and everyone as professional and friendly.... EXCEPT the first Radiology man I had…read more He was NOT very friendly, and acted like I was bothering him. When we, as patients are there, we are in pain, at a new environment, and vulnerable. He never communicated anything to me, what was happening, what would be happening... The Cat scan room (I didn't know I was having one, only heard X ray from prior staff) was absolutely freezing! I could not stop shivering and laid down on the cold table. I told him I had a bad back and asked for a pillow under my knees. He reluctantly walked over to get one. Then as I expressed I was shivering, he tells me to control it, that it would ruin the procedure. HOW DO YOU CONTROL your Shivering? Finally after awhile, he walked over and gave me a cover, not a blanket. It was better than nothing. I tried to relax on my own but it was difficult. I was wearing a Tshirt and long pants. After he disappeared, I had NO communication what , when, was happening or going to happen. The machine just made different noises and now and then it would move me. Only because I just had an MRI, I figured it would be awhile but had no way to communicated that I knew of or was told to me. Toward the end of what seemed forever, a different man came and said he was replacing the first one. I heard him later say something to the nurse about taking over and I assumed the first man was at the end of his shift when he got me? THANK GOD he hopefully went home! The second, replacement, communicated, was professional, and kind. That was all I asked, communication at a place I never had been to, a procedure I was not familiar with... do not think that is much to ask. Long story short, I would return but would refuse service from the first man if I ever saw him again.

    Was seen immediately, everyone was kind and caring. They contacted my doctor after test results,…read morehe wanted me sent to hospital via ambulance. I would go there again if necessary.

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    Cedar Hills Family Practice - familydr - Updated July 2026

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