I've had to visit this location on 3 separate occasions and each visit I'm greeted with friendly…read morestaff. It doesn't take long to be seen whether you have an appointment or not, the wait time isn't long, which is a plus when you aren't feeling well. Once you get taken back, the doctors are very thorough with their questions to help get to the bottom of whatever issue you come in with. They were able to figure out what was going on in a decent time and were very educated and friendly. I will keep coming to this location whenever I need. They take great care of you.

From the owner: Alamo City Urgent Care, located in San Antonio, Texas, is a locally and veteran-owned urgent care…read morewith efficient and extreme patient-focused care. We treat all non-emergency medical concerns. From a simple sick visit or wellness testing to physicals, infection treatment, and wound care, we are your place to go when you don't want to wait to see your primary care physician or have the bill from the emergency room. We care for our patients with the care that we would want when we are not feeling well. Wanting to get in shape? We also provide a weight loss program and help you find the best course of action for you. Call us today for more information or to schedule an appointment!

I don't usually go to the doctor unless I'm feeling absolutely terrible--and this past Thursday was…read moreone of those days. I went into CareNow Urgent Care - McCreless in San Antonio, honestly expecting the usual rushed outnumbered visit, but that was not my experience at all because of the NP. I was fortunate enough to be seen by Nurse Practitioner Brunink, and she was truly exceptional. From the moment she walked in, her bedside manner stood out--she was kind, patient, and took the time to really listen. She didn't make me feel like just another number, and her thoroughness gave me confidence that I was in good hands. She explained everything clearly and made sure all my concerns were addressed before I left. After 25 years in the military, I've encountered a wide range of medical providers, and I can honestly say I wish I had come across more like her throughout those years. That level of care, attention, and professionalism makes a lasting impact. If you're hesitant about urgent care visits like I usually am, this location--and especially Nurse Practitioner Brunink--might just change your perspective.

Urgent care here walk-ins are apparently hit or miss and you cannot call them as they never answer…read moretheir phone. Attempted to take my mother here (who's covered by here insurance" "We can't see you, you don't have an appointment" This place ... I blame myself... when attempting to share your concerns, I'm was under the impression that positive changes would occur in administration, but they've continue to keep showing me negative results.

I wish there was a no star option. I contacted WellMed @ Barlite SAT and asked for a patient…read moreappointment due to -obviously- an illness. I was told that the first available appointment was in 30 days. So I sent an email to WellMed to confirm that it indeed took 30 days to be seen. Corporate called me back but were unable to help. They did suggest I call the SW Military location to see if they could help. I called SW Military and explained my situation when asked. I reiterated my need to see a Dr much sooner. The individual asked for my symptoms and I gave them to her. I was told at that point that "WellMed was not an urgent care facility!" Please note that I was quite aware of that and not seeking urgent care. Just care within a reasonable amount of time. I've seen numerous WellMeds around the city of San Antonio and they appear so welcoming. But, from my experience, they are not. So if you are #1 Sick, #2 need to see a doctor and #3 can wait 30 days. They are the place to go.

In the worlds' plan to give me grays by the time I'm 25, my husband tore his ACL and meniscus in…read morehis knee. After weeks of physical therapy, the time had finally come to patch him up. Our surgeon, Dr. Nillson, scheduled us for surgery at Victory Medical Center (formerly Innova) on the southeast side of town. The hospital itself is very new-looking and organized. We spoke to a lady in Admitting and she walked us through all the paperwork while being personable and basically calming our nerves. When the time came for my husband to get the gown on, we were greeted by a sweet RN (I'm so bad with names.. sorry!) who drew blood and also tried to relax us. Next, the good doc came in and explained what was going to happen and how long he'd be out for. I think he could tell how thick the room felt with our worries because he made a few jokes which eased us a bit. After they took him away, drugged up to high heaven I sat in the waiting room ready for the 2 - 3 hour wait. The lady from admitting came to check up on me twice and asked if I wanted anything to drink. Such a small gesture but really made all the difference to me! Two hours later, he was all ready. I went back where the post-op nurse was watching his vitals. She explained to me what he could eat, what he couldn't and could do in great detail which was super helpful because I felt slightly lost. Finally, when we left, she handed me a card which thanked up for choosing Victory Medical Center and everyone we had met that day, from admitting to post-op nurse had signed a little something. Altogether now: Awww!

Terrible service! Do not use this company ever! A 2.5 hour transport turned into an 8 hour…read morenightmare!

Wow! Do not use this company. I requested transport for a hospice patient at the medical center at…read more7pm going home, Acadian Transport said pickup will be at 10pm, called at 10pm for eta they said pickup will now be at 12am, called at 12am and they said pickup will now be at 12:45am. I called and requested to speak to manager (wow you should hear the recording I have of manager Triston) EXTREMELY UNPROFESSIONAL, DEMEANING AND DISRESPECTFUL. I seriously hope they don't let this guy stay in management. Very very very rude, talked over me the whole time saying I was calling them liars (not true) this is the LAST time I ever use Acadian for my patients.

I was directed to go to the nearest emergency room on February 27, 2026 due to chest pain and…read morevomiting blood. Upon arrival, I waited in the lobby for more than two hours before being triaged. During that time, I vomited blood four times. I informed registration staff each time my symptoms worsened. While they acknowledged me, no one alerted a nurse or physician. The only communication I received during this extended wait occurred when I personally approached the registration desk. Nurses and clinical staff did not proactively provide updates, check on my condition, or offer reassurance. No one communicated directly with me about delays, next steps, or the severity of my symptoms until one nurse later addressed me in a dismissive manner that felt as though my concerns were being minimized rather than evaluated. While waiting, another patient loudly discussed on speaker phone that doctors believed he might have pneumonia or COVID. He was not asked to wear a mask or take any precautions. He also played a video with explicit sexual content and profanity in the waiting room. The environment felt chaotic and unsafe. Because the waiting room was full and I was feeling increasingly anxious and physically ill, I briefly stepped outside the sliding glass doors for space. A nurse who had performed my EKG and lab work told me I was not permitted to sit there, despite the lack of available seating inside. She indicated she would draw additional blood in the waiting area, which did not seem appropriate given the proximity to other patients. When I requested that my IV be removed, I was taken into a side room. The nurse appeared distracted, singing aloud while working. She then reprimanded me for placing an item in the wrong trash container and announced to the triage nurse that I was leaving. Several patients later told me they could clearly hear staff discussing me as I exited, including a comment from a nurse stating she "hated patients like me." As I left the facility, I vomited blood again outside the ER entrance. No staff member checked on my condition. My experience was marked by prolonged delays during a potentially serious medical situation, lack of communication, limited infection control measures, and unprofessional conduct. I sought emergency care hoping to feel safe, heard, and appropriately treated. Unfortunately, that was not my experience.

Great, perfect size hospital and it felt like a boutique hospital…read more All staff especially the surgical and recovery room nurses were amazing Kind, patient, helpful, professional attitudes Everywhere was clean, work was efficient and they went beyond expectations for my care If ever I need a hospital, I hope I get to return here So glad my insurance covers The lobby had hot food and fresh salad machines The gift shop was cute Just wish they played music in the background, all too quiet and what about HIPPA?

I came here due to an illness an urgent clinic couldn't pinpoint. Dr. Saloum's team had me do an…read moreX-Ray then called me saying "as you know, there's a growth in your chest" (I didn't know) and that's what began a 4-month STRUGGLE to get all of my scans and biopsy to confirm it was cancer. I even had to go into Dr. Saloum's office twice to watch his staff forward my info to surgeons as it would sit on the desk for days....even a week once. Initially, the hodgkin's lymphoma was only in my chest...by the time I started treatment, it was in my neck too. The amazing staff at the START Center for Cancer Care had called the office DAILY for exactly a week and Dr. Saloum's office would not answer. One time I called and the receptionist said they had just spoken with the START center and sent all my information over.....the next morning, Ann from the START center called me to say she hadn't been able to get ahold of anyone at Saloum's office. If I hadn't been persistent, and my boss hadn't let me leave work to watch Dr. Saloum's staff do their job, who knows if I'd have made it to treatment in time. They were completely indifferent to my situation. The staff and Dr. Saloum literally doesn't care that you're dying. Go. Elsewhere.

On 9-11-2018, I had gone in for a normal follow up appointment. They did lab work as part of the…read moreexam. I had also asked for a prescription for Chantix to help stop smoking. My insurance requires pre-approval for this medication. About a week later I received a rejection notice from my insurance because the DR. office did not respond to their request for more information. I contacted the office and was assured that they would follow up and get it taken care of. They never did. I also requested a copy of my lab results. They e-mailed a copy and when I reviewed it I noticed that my PSA was elevated. I made an appointment with a Urologist. A biopsy was done and a diagnosis of prostate cancer was made. I have since had surgery to remove the prostate, To date, 2-21-2019, I have yet to receive a call from Dr. Saloum's office informing me of an abnormal lab result. If you are a current patient at this practice, RUN. Find another Dr. before you have a serious health problem because you will never here from these people if you do. If you are considering this practice as your primary care, keep looking. These people do not care about your health. They are just there for the money.

Do yourself a favor and stay clear of this practice. If you have an entire day to kill then you…read morehave come to the right place. The average wait on a Doctor visit was about 2 hours. Yes you will sit in the waiting room for 2 hours if you are lucky. I have waited longer. The staff is very rude, they give you the feeling as if they are doing you a favor by assisting you. The Doctor will demand an EKG at every visit even if you are only coming in for allergies or a cold. The Doctor will require you to submit to blood test every 3 months. This Doctor is only there to promote his diet supplements and over bill your insurance company. It did not take me very long to find a new PCP and hope to never return to Cedar Hills Family Practice again. If you do not believe me check out the other reviews they have all are horrible. It cannot be the norm when 10 out of 10 people who review give this place a one star.

The office staff was so helpful and nice every time I went in. I have lost over 34lbs since…read morestarting my weight loss program with them. I am still going strong and so happy I walked into their office that day!!