This review is for the toddler room, but I imagine that many of the issues that bugged me are also present in the other classes. I had two kids in their toddler room for 6 months, and then I pulled them out after being fed up. Now, after putting my kids in a different daycare I can see clearly how bad it was at Kindercare, I am still dealing with guilt that I didn't I pull them out sooner. Here is the good and the bad I experienced at this center. Good: - The outdoor space is big and beautiful with tons of toys to play with. - Teachers were really good at changing diapers quickly and my kids never got diaper rashes while there. - The front desk was always welcoming and greeted us with a smile. - There was always someone picking up the phone and they were always open to go check on your kid right away if you asked them. - They are not cheap but they have a good discount for intel or ohsu employees and they offer sibling discounts too. - They use a pretty nice app that informs you of the diaper changes, food consumption and photos shared. You can also message teachers and director via this app. - They have excellent hours that secure care for your little one even when you have a long day at work. Bad: - Generally the teachers were not engaging or showing much interest or affection to the kids. They were mostly standing around passively and often talking amongst themselves instead of the children. Sometimes kids would be wailing in the corner and no one would pay any attention to them. I witnessed this regardless of the time that I stopped by to pick up kids, or drop off anything for them. - The toddler classrooms are tiny! They have sectioned a big room into 3 little rooms that probably barely meet the min square footage per child. The rooms are always crowded and in a disarray with toys laying everywhere. They don't teach the kids to clean up and there were always (dirty) toys spread around on the floor that you would step on as you dropped off and picked up your kids. - the food is DISGUSTING. Don't be fooled by the menus they may show you. It may look good on paper, but first of all, the food served almost never matches what is printed on the menu for that day. "Fresh fruit" comes out of a can! Cheese and meat is processed. Bread is stale and white. Nothing is truly cooked there. It's all just thawed and/or warmed. I wouldn't eat any of that myself. - The kids were taken to play outdoors twice a day during summer, but even though we had a very mild fall and winter, but they did not take the kids out a single day from Oct to Feb. And after parents called to complain they took them out only occasionally when the weather was very nice. Their excuse was that some kids do not have warm clothes?! They kept the kids in the tiny tiny classrooms crawling around all day, and my boys would get horribly sick every other week. - They constantly move the kids around among toddler classes. We would always drop off our kids around the same time, within the allowed drop off time and around breakfast time and in their designated classrooms, but they would already be at capacity in that room and have to move some of the kids out to accommodate our kids. Sometimes they would take kids that were in the middle of eating their breakfast and have them walk to another room. It was always chaos and a lot of teacher/student switching once we arrived. - I had a kid that drooled a lot and I would give them extra bibs so they could change them out during the day, but despite asking a couple of times and sometimes even messaging about it they would forget and on his drooly days my kid would often go home in a wet shirt (with dry and clean bibs sitting in his cubby). -They had serious staffing issues and had to close their classrooms unannounced several days during fall and winter! Once they emailed us at 7am that they could only take 8 more toddlers that day, and first come first serve! Other days they would ask us to pick up our kids earlier due to staff being out. - There were also a lot of little less important, but annoying, things as well such as not removing the kids shoes for nap time, not being stocked with age-appropriate educational toys like legos, building blocks etc., not allowing food from home, they would play super loud music non stop in the evening, they tossed all the water bottles in a cubby all week and never changed the water or cleaned the bottles until parents pick them up at the end of week and clean them, they would not provide water to the kids during the day only at specific times (my kids were sooo thirsty when we picked them up because they couldn't speak and ask for water or they did and were ignored). All in all, while there are a few positives, I would never recommend this place to anyone who wants the best for their child. I have even heard teachers working at that center discouraging parents from putting their children there! That should be telling enough... read more

I have had three children now be with Kindercare, starting as infant through PreK. They continue to impress with their authentic care of each individual child, diverse programming and excellent hours. Knwing my child is safe and growing in their exploration of the world allow me to work without worry and be completely present with them when home. Communication about programming and our children is above what I could have hoped. Now that some kids have started older school, I have greater and greater appreciation for kindercare. Thank you to everyone there, Director Rubi and PreK teacher Meredith. read more

Our son has attended Cedar Hills KinderCare since he was 18 months old and still attends their after school program. He has been so loved, so encouraged, and given such wonderful support in his time there. We are so grateful for this wonderful center and all the amazing teachers who have supported our family the last 5 years. We can't recommend this center enough! read more

Very kind directer who always welcome us with great smile and never hesitates to answer our questions. The teachers are so good and kind ,my son joined around 4 year of age and he enjoyed the preschool from day 1 .They have very fun and education activities. They have Phonic ,math,cooking and music with some additional charge.Their summer camp is interesting with lots of fun activities. They have teacher parent meet where you can know more about the teacher and the kid.They have very strict food policy ,no home or outside food unless the kid is prone to any kind of allergy. They have corporate discounts on their tuition. read more

My daughter has attended for years and we always have amazing teachers and classmates. Highly recommend Ms. Maria, Ms. Tresa, and the rest of their incredible team! read more

Update: I moved my child from there due to a never ending cycle of new hires that really didn't care about my child. The infant room is great, but I wouldn't recommend this place for older children. Moved from 4 stars to 2 My infant attends this daycare. The place is clean, warm and organized. The staff is friendly and is willing to work with changing schedules. I love the fact they give you a report card every day about when your baby sleeps, eats and needs a diaper change. All in all, if you have to need daycare, this place is a good option. My only complaint is that it is extremely pricey compared with other daycares in the area. But, in my opinion, you get what you pay for and if there is one area to spend a little more, childcare is definitely it. I believe it is worth it and so does my baby. read more

Great location and kind staff! We were lucky not only find this place on such short notice, but they took our our son on short notice as well. The first day is free to see if it's the right fit for your child. The entire staff are so accommodating. My son had been going to Kindercare for almost a year. We really appreciated how supportive the staff are-this is something we look into very seriously when looking for a daycare, thank you! The only downfall we ran into- there was an older kid that was on a daily basis bulling some of the younger children, and talking back to the teachers. My son had gotten bullied, and despite multiple complaints, the child was still attending and allowed to be around the younger children. So we left in order to create a safer environment for our child. So sad! Hopefully stricter guidelines fall into place. read more

I don't find any of them to be very welcoming. It's expensive and the Goddard school is equivalent to the cost. Which I'm sure is a better learning environment. I also feel they act like parents are an annoyance to deal with. If you're going to spend $375 a wk look into all your options. They do the minimum and that includes diaper changes often. read more

Didn't change diapers all day, took kids out front into lobby beyond the security door, office computer there and accessible to anyone walking in....lasted 1 week and left read more

This review is for the infant room. My son started here when he was 3 months old, and I couldn't be happier. Kathy is amazing and so attentive to my son's needs. He lights up when he sees her. She is warm, friendly, and I feel 100% comfortable leaving him in her care. They communicate with me if there are any concerns. Nicole, Lanie, Amanda, and Maggie are fantastic. Can't recommend this place enough for infant care. My only complaint is that staff do change over frequently, but this is common in all day care situations. I toured other facilities before I chose this location, and the staff here enjoy being with babies all day, which was something I did not see at other places. read more

I love Cory, the Director and all of my 2 year old daughter's teachers - they are so friendly, accommodating and supportive of her development and well-being. She has grown socially and academically there. She has been a "student" since she was about 1. She looks forward to going to "school" as she only goes 3 days a week (with lots of flexibility from the staff if we need to adjust to less/more or different days last minute). She is happy when I tell her she "gets to go to school." She is excited and happy to go - no clinging to mom. They are working hard but patiently to potty train her - and we plan to keep her here through Pre-School - where she is making friends with kids who will go to her same Elementary School. read more

Great place for my kids! The staff is great and I would recommend cedar hills Kindercare to anyone looking for a great place for your children to learn or to come after school. read more

We've been sending our daughter here since I went back to work after she was born. I think she started when she was just 10 weeks! We started the same time the new director did, so it's been a learning process for both of us. The director has been nothing but responsive to my concerns and adjustment to daycare-life. The infant teacher - Jessica - has been there for years and is one of the first in the building in the morning, so even though our now-toddler is has a different teacher and classroom she is still greeted by a familiar face during the slightly-clingy stage of drop-off. Even with shifting and moving staff, they stayed on top of our specific food needs, learning our cloth diaper system, and have been great with helping us maximize savings from vacations and handling tuition costs. My one caveat is that they ONLY take Discover Card... so rather than pay with a check each week, we opened up a Discover Account. The location is great, the building is open and sunny, and the teachers have been loving and friendly. My daughter loves the outside play time and has been regularly coming home with art and pictures since her first month there! read more