I recently had a wake for my brother at carpenter-jenks funeral home and everyone I came in contact…read morewith were so patient and thoughtful. I never felt overwhelmed recieved such good advice. They patiently accommodated my requests and it was truly a comforting experience. Can't say enough of the staff especially Chris.

Carpenter Jenks (particularly Chris and Susan) are the most courteous and caring people I've ever…read morehad the pleasure of dealing with. I had a very delicate, non-traditional issue that Chris personally handled, offering the utmost professionalism and respect. I would not hesitate to recommend them to any family seeking funeral-related services. We could not have been more pleased with the kindness and compassion extended to us.

Great service and staff. My loved one had a wake here in the states and then needed to be brought…read moreback to Central America, Casper staff did an excellent job facilitating this entire process. Not to mention, everyone was very kind and compassionate throughout the entire time.

They made the whole process extremely easy. During trying times it's easy to get taken advantage…read moreof. I contacted 3 funeral homes in preparation to a family member dying. Our local one came in with the cheapest cremation costs. A friend recommended Casper and it was almost half the cost from what our family funeral home quoted us. That was with a discount as well! I called Casper about 2 months beforehand and they were very detailed and provided all the info that was needed. I had multiple phone calls with them and they were able to assist me even though I was in California. I mostly spoke with Jake and Colton during this process. When I arrived Saturday was the only day I could go down and we had a snowstorm the day prior. Roads were pretty bad and they were able to accommodate me even though they had a service going on. Parking can be a nightmare there, I parked a few blocks away near a barber shop. I would recommend this place to everyone!! I was truly blown away by their service and empathy.

In time of grief no additional stress is needed. The obituary was incorrect and was supposed to be…read morerectified and ran the next day. The only thing the paper said was the family is composing the obituary. Not true. I went there and handed it to them physically. I had to bring it to their attention. There was a hold up from the insurance company due to the funeral home giving them one policy number when there was three which I personally gave them. I had to intervene again. The final bill was incorrect and then they deducted approx $75 from the insurance money stating that was for the timeliness of the payment which was never disclosed to us/ the insurance held up the payment because they did not receive the correct information from them. Very disappointed in the lack of professionalism at a time which was already stressful.

Horrible experience burying my fiancé's grandmother! The new funeral director is extremely…read moreunorganized, rude and all he does is talk about prices! There was no effort to coordinate with the church for the funeral etc. I found them to be extremely dysfunctional and I was not pleased. This place Buried my fiancé's grandfather 3 years ago and the old funeral director Bob E. (I think his name is) is INCREDIBLE! Caring sweet and meant for the job! The new "kids"in there now have no compassion!

I recently went through Boston Crematory for my friends passing needs. They were extremely helpful…read morethrough the whole process. They are second to none. Highly recommended

The death of a loved one is extremely difficult and presents a gamut of emotions and feelings…read more Grief differs with each person experiencing it. My experience with Victoria, who is the funeral director, was negative. She was unprofessional, discourteous, and unhelpful. She never asked me once if I would like to write an obituary for my loved one. Please beware of this place. They lack empathy, compassion, and kindness. I regret doing business with them.

I worked with Dawn and received excellent services during this very difficult time. She was very…read moresensitive, informative, patient, and kind. She made a complex and very difficult time less painful. She was a true support and lightened the load. I would definitely use Neptune cremation services again

My mom died in a terrible car accident. I was absolutely stunned with grief. Dawn Qualls was my…read morecontact and she "held my hand" through the entire process. I felt loved by a person I will probably never meet in person. Everyone at that office was amazing. I now tell everyone I meet that they need to sign up with Neptune, and we've made our appointment, too. The cost was amazing. My mom bought the package 20 years ago, but we didn't pay a dime except for extra death certificates. I can't recommend this service enough.

Brights service is poor to say the least. Used this service…read moremany times over the years and 2019 was the worst, the director was unorganized and was not around to que the minister for my brothers 21 gun. Salute never got the cards and the website posted our obit and pictures After the funeral Not good at all

This place is great. Mr. Bright was very caring and professional with my family through a VERY…read moredifficult time in our lives. The decor is pretty co as it's vintage 1920's. Keep up the good work sir. Our community needs more businesses like yours.