1. Cedar Shire

    1. Cedar Shire

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    Pigeon Forge, TN

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    Cedar Shire

    5.0 (1 review)

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    3 years ago

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    Cabins of the Smoky Mountains - Broken piece on the hot tub

    Cabins of the Smoky Mountains

    2.0(610 reviews)
    6.2 mi

    Shay was so helpful and pleasant when I called in with a few questions about my reservation. If…read moreher customer service is any indication of what our cabin will be like, we are going to have an amazing stray. Thank you Shay. Keep up the awesome customer service, it is a dying art.

    Cabins of the Smoky Mountains - also known as Gatlinburg Falls Resort and other names…read more My group checked into the cabin referred to as Mountain Theatre Lodge which boast of the below: Spacious Accommodations: The lodge features five well-appointed bedrooms, including king and queen beds, along with additional sleeping options to comfortably host up to 14 guests. My Review: This boasts that you can comfortably sleep up to 14 guests in one area- 24 in another, slightly confusing but let's do the math -5 king beds sleep 10, 2 queen bunks sleep 8 total, & 3 sleeper sofas sleep 6, so that would be 24 -no idea why it contradicts itself - possibly to have a crutch to lean on with all the accommodations they don't actually offer. Let's talk about the 3 queen sofa beds, this is only true if you plan to bring your own pillows, blankets & sheets for the pullout couches as not only are none provided but they tell you they will bring some & finally bring them ON THE LAST DAY ... make that make sense. Overall, the house was clean but very damaged-except for the showers which looked like they had not been cleaned at all. Soap wrapper was actually left in one of them. As far as sleep, I hope you don't want to sleep past the sunrise on your vacation as there are NO BLINDS or CURTAINS in almost every room from the back side- bright & early the sun is in your face; no curtains at all on the front side of the house which doesn't help much with the temperature in the summer. Let's talk about washcloths/towels. AT A MINIMUM, we should have been left 24 (since that is what the house sleeps) AT A MINIMUM. We were left 12. Not even enough for everyone that it supposedly sleeps. We called &asked for more, as with everything else, it showed up ON THE LAST DAY. Private Home Theater: Enjoy movie nights in your own theater room, equipped with a large screen and comfortable seating for a cinematic experience. My Review: Comfortable Seating is pushing it but we can live with that, what you can't live with is not even being able to watch anything on the TV "theater" due to the fact that in our 4 nights there, we had internet access for POSSIBLY 6 hours total. We called, texted, & emailed regarding internet service, was told multiple times that a service call was entered-they would get someone out to the cabin. No one EVER came to attempt to fix this issue. Entertainment Options: The game room is equipped with a pool table, air hockey, and arcade games, ensuring entertainment for guests of all ages. My Review: Air Hockey table was unable to be used because the pusher was broken, I called, texted, & emailed about this within the first few hours of arrival,was told they would have a pusher out the next morning;the pusher was finally brought out on our last day. There are NO arcade games. Relaxation Amenities: Unwind in the private hot tub on the deck or relax in the cozy living area after a day of adventure My Review: the hot tub and living area are nice as suggested, however if you look at the photos and think, wow this porch with this swing & rocking chairs look so relaxing and I cannot wait for that .... well wait, there is no longer a swing and the 2 rocking chairs that are out there (so not as many as are shown online) are smaller than shown on the photos & very rickety. Modern Conveniences: The cabin includes a fully equipped kitchen, washer and dryer, complimentary Wi-Fi, and multiple flat-screen TVs with cable/satellite channels. My Review: kitchen is fine, washer and dryer are fine, wifi is non-existent as mentioned above which makes it hard to classify this rental as a "theatre", there is NO CABLE or SATELLITE on ANY TV in the entire cabin. The only TV's that you could even watch while we were there were the two smart TV's that you could connect to your own personal Netflix or other account and that was only for the few hours that we had Wifi to do so. The TV's in the room were POINTLESS. Outdoor Features: Take advantage of the charcoal BBQ grill and deck seating for outdoor dining and relaxation. My Review: you will not see a photo of this grill online, but let me help you with that, it is the $19.99 rickety grill from Walmart that you can put like 4 burgers on at a time. PLEASE SEE PHOTO FOR THE LAST OF MY REVIEW AS HAVING NO WORKING AIR FOR OVER 24 HOURS WAS A FINAL ISSUE.

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    Cabins of the Smoky Mountains - Sasquatch Sanctuary - Toilet in basement bathroom broken

    Sasquatch Sanctuary - Toilet in basement bathroom broken

    Cabins of the Smoky Mountains - Zero exterior maintenance

    Zero exterior maintenance

    Cabins of the Smoky Mountains

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    Happy Bear's Hideaway - Cabin rebuilt after Nov. 2016 wildfire

    Happy Bear's Hideaway

    3.0(5 reviews)
    4.8 mi

    The building itself is very nice. It looks like recent construction…read more We were surprised and disappointed by several things: 1. There were no hangars in the house to hang our clothes (why have closets?) 2. There were 10 bars of soap and no shampoo or conditioner anywhere 3. None of the windows had curtains. Very strange for bedrooms not to have them. 4. We weren't told not to drink the water until we arrived and read the book. Had to buy. 5. There's a washer and dryer but no laundry detergent 6. There were large spider webs everywhere outside the house (poor showing) 7. There were spider webs inside the house, even in the master shower. Need dustmop. 8. Several outside light bulbs were inop. Poor attention to detail. 9. Main floor shower door is installed incorrectly. Doesn't close, no water seal. Poor. 10. There's a coffeemaker but no coffee - paperweight. 11. Main floor bathroom sink has no stopper, just a hole. I paid almost $450/night to rent the cabin. I think that should more than cover my expectations above. Having coffee, shampoo, laundry detergent, hangars, and other consumables is a minimum standard for a lodging rental. If water isn't potable, there should be a few bottles of water to start the guests off and give them time to shop. Curtains or shades should be installed for light control as well as privacy. Other family members can see in from decks, plus most people don't want morning sun right away when they wake up. Shower door installation tells me that shoddy workmanship was used in construction. Glad I'm not the owner. Final note: we arrived and checked out the house and views from the balconies. After reading the guest book, we looked for bears down below. When we returned after dinner in town, we found that someone had placed about 6-8 bread slices on the ground below the cabin balconies. I assume it was to attract bears. The strange thing is that there are no neighbors anywhere nearby, and the area "down below" wouldn't have access by anyone else. Strange.

    My Fiancé and I stayed here April 5-7 2019. The location of the cabin is great. But we will not be…read moregoing back to this cabin. We come to Gatlinburg 4-5 times a year and we are on the search for a new home away from home to rent, needless to say this will not be the one. No pillow cases, the fireplace glass was black and never cleaned, the beds hard. And the hot tub only got up to 90*.

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    Happy Bear's Hideaway

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    Cedar Shire - guesthouses - Updated July 2026

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