I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.

I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

The worst hospital I've ever been to! All of the nurses are so so so rude. I've never met nurses…read morewho are so mean in my life. They don't care about the patients, are not friendly, are not gentle, ignore patients, talk about patients in mean ways outside of the curtains so that the patients can hear. One of them was making fun of a mentally ill person loud enough for all of us to hear. RUBY is a terrible person. Each time I've been in the ER, she never smiles and she is aggressive and talks down to patients. Meanwhile she is outside of the curtains singing so so so loud and listening to music on her phone and dancing with other nurses. Two of the male doctors there have no empathy and are also rude and gaslight patients. I will never ever ever go back to this hospital. The paramedics had to BREATHE for me recently because I had anaphylaxis and my lips were turning blue. I was convinced I was going to pass away. The male dr working that day told me it was a panic attack. It was the scariest thing I've ever gone through. My oxygen level was at 80 and that was after I had oxygen. That dr made a joke about how my heart rate went up after I saw him. I was traumatized and he was making inappropriate jokes. Whoever is hiring the staff here should be absolutely ashamed. The nurses leave elderly folks to suffer when they are trying to get a blanket, etc. Even when this place isn't busy, so many of the nurses ignore patients completely. Ruby wanted to stick a patient who OD'd in back room when she was unconscious. Thank god one of the nurses told her that the patient could die and that they needed to monitor her and Ruby was arguing with her about it. Amy and Ruby were talking about drama and Amy made a joke to me about the person next to me in a bed being crazy. Terrible people. The absolute worst. One time I was at the hospital with appendicitis and they left me in the most excruciating pain for EIGHT hours. When I asked a major nurse for a cup of ice he THREW it at me and rudely said "THERES YOUR ICE". One of the Drs said if I would've been out there for a few more minutes I would've gone septic. I wonder how many patients here get sicker or pass away from NEGLECT. Do NOT go here. Believe me. Go anywhere else. Do yourself the biggest favor and never bring any of your loved ones here. They will be treated like they are the scum of the earth. I would rather stay home during an emergency than go here. Also, upon arriving, I was anaphylactic and the woman was trying to take a picture of my heart immediately upon getting into the ER. They didn't m on oxygen or anything. I had a shot of epiphedrine that my mom gave me so the adrenaline had me shaking and the woman trying to take a photo of my heart was YELLING AT ME TO STOP SHAKING. She yelled at me about eight times when I couldn't breathe at all. Thank god someone finally took me back when my lips were completely swollen from the potentially deathly reaction I was having! Also, Dr. Sarah Harrington (gyno) shows up to work 2-4 hours late every day. The waiting room is full so full of patients so you have to potentially wait for several more hours before being seen!!! They double book patients. If you go here, pack a lunch and a dinner. You'll be here all day. I don't even know how this is legal. If you care about your well-being, your health, your life... don't come here.

A visit to the Emergency Room is never a fun or expected moment. Thankfully, the wait time was…read morerather short on a Thursday afternoon and the full moon was days away from meddling with the craziness of a hospital admissions. Overall, I got to visit a few areas and I was in good hands. I got a prompt CT scan, X-ray, and had my arm put into a split since I had broken my wrist. I also received a laundry list of meds and got sent home within a couple of hours. The hospital nurses + techs were all wonderful and professional. I def felt like I was being well taken care of. The front office wasn't pushy when I told them I'd call about my insurance info (I couldn't find it on my phone since I've gone digital) and they were nice enough to lend me an outlet to charge my mobile device while waiting for my final discharge. Just a couple minor blips: I had to return to pick up my CD of the Xray and CT scans. One of the nursing assistants had promised to give it to me but she forgot it. Also, she forgot to give me my pain meds (must've been a sleep-deprived day for her), but my main nurse practitioner who treated me was fantastic and he was empathetic and very on top of things. I'm glad I got to go back to the Radiology department actually. Otherwise, I prob would never have known that Dignity is celebrating its 100th anniversary. Yes, this historical hospital opened its doors back in 1926. Inside, it's absolutely gorgeous, bright, and clean. There's a grand piano and robot coffee machine in the main lobby (it was down when I visited, but cool to see). The decor inside was also neat with a mini bonsai garden, glass wall sculptures, and they even had old school TV shows in B&W downstairs in the radiology department. It was a classic throwback vibe to their original opening date. It was nice to visit, just hope I don't need to come back anytime soon.

BEWARE. This place overbills insurance. I went in for my annual women's wellness exam, which is…read morefully covered by my insurance, and they added an "office visit" that never happened--over $400 for nothing. They didn't even tell me about the charge; I found out from my insurance. Always double-check every single charge before paying a bill from this place. This is beyond ridiculous. I called billing multiple times and the hospital itself and no one has answers or assisted me in dispute or itemized statement.

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

Care quality was poor. Took 8 hours to go from ER to being moved into a room…read more Took 2 days to get an MRI. They only have one MRI machine!! Nurse care was generally positive. Room was comfortable.

This Facility and its Staff are so Outstanding that I am half-tempted to Gate Keep how Wonderful…read morethey are, lest they become too Overpopulated with this Review. In Los Angeles, you have to pretty much roll up Dead or Close to Dead for anyone in Urgent Care/ Emergency/ ICU to even Talk to you. I Legit called 911 at the Request of my Friends and Family who live Outside of L.A., (where Doctors and Nurses actually take a look at you before you Kick the Bucket) and the Paramedics told me they would basically be an Expensive Uber while I Wait Forever since my Head was not Bleeding Out. Thanks to the world of Yelp Reviews, (and my Intimate Knowledge of L.A. County) I found the Sanctuary that is Providence Saint Joseph's in Burbank, open 24-7. No Sooner had I handed the Admissions Nurse my Registration (my Rear literally landed for 2 Seconds on my Comfy Seat in a very Sparsely Populated ) than another Nurse called me into a Room with a Doctor overseeing from his Computer. They took my Vitals and ran a Preliminary Diagnostic within minutes before I was promptly sent to get my Bloodwork done. I didn't even have time to Sit before I was called in for my Bloodwork, which was over and Done with Lickety Split before sending me back to my Comfy Chair back in the Lobby. This is where the actual Waiting happened, where as I was told by the Hematologist would take the Lab about 1.5 hours to get the Results. Fortunately, having experienced the Nightmare that is an L.A. Emergency Room on one other occasion, I brought a Book. By the time I finished said Book once Hour 2 Rolled around, I started getting Antsy and asked the Admissions Nurse how much Longer it would be. She said the Lab Work had come in, they were just waiting for a Room to see me in now. Moments later, I was called in. The next Doctor reassured me that there were no Blood Clots, Liver, or Heart Failure... the Bilateral Swelling in my Feet was the Result of a Reaction to a Brown Recluse Spider and several Mosquito Bites, for which he Prescribed me some Steroids from the nearest 24-7 CVS that made the Swelling go away within 2 Days. The only Downside of this place is that it has a Mandatory $10 Parking Lot, which is absolutely Nutty considering it is Mostly Empty for Several Floors. Like, C'mon. That's Ridonkulous. But aside from that BS, the Facility is as Extremely Clean as it is Comfortable, and the Staff is as wicked Friendly as it is Efficient! 3000 Stars!!!

I genuinely hope you never find yourself or someone you love needing care at St. Joseph Hospital…read more Our experience here has been absolutely appalling from beginning to end. Let's start with the facility itself. It is outdated, unappealing, and, more importantly, DIRTY. We have literally had to request that rooms be cleaned when there was BLOOD on the floor. In a hospital, of all places, basic cleanliness and sanitation should never be something a patient or family has to ask for. The lack of communication between physicians is equally disturbing. There appears to be no cohesive plan of care. One doctor adds a medication, another removes it, another adds three more, and meanwhile the patient and family are left trying to figure out what is happening and why. Communication with families is practically nonexistent. We witnessed a physician complete a procedure and immediately sprint out of the area without speaking to the family or answering questions. The surgical nurse was unable to answer even basic questions and repeatedly referred us back to the doctor--the same doctor who does not round, follow up, or make himself reasonably available to discuss the patient's care. Our experience with Dr. Sheinin in particular was terrible. Of all the physicians we encountered, our experience with him was by far the worst. His lack of communication, horrid bedside manner, and follow-up was completely unacceptable. If anyone in hospital administration or on the board reads these reviews, I sincerely hope you take a serious look at the concerns patients and families are raising about the care and communication they receive. And then there is the staff culture. Multiple nurses, across different departments, openly complained to the patient about being underpaid, frustrated with management, and unhappy working there. Whatever legitimate workplace concerns employees may have, an ill and vulnerable patient who is dependent on you for care should NOT be placed in the middle of them. When someone is hospitalized, their family is already scared, exhausted, and trying to advocate for them. They should not also have to chase doctors, coordinate communication between medical teams, request basic cleaning, and repeatedly beg for answers about the care being provided. This experience has completely destroyed my confidence in this hospital. I would never voluntarily bring myself or someone I love here again.

Overall, my mom's care was just okay. She was seen quickly in the ER and they ran the necessary…read moretests, which I do appreciate that's the main reason I'm giving 3 stars. What really upset me was the way one of the resident doctors spoke to me. In the middle of a very stressful situation, he asked me, "does your mom want to die?" completely out of nowhere. As someone already dealing with anxiety and having just lost my dad last year, that was incredibly upsetting and honestly felt insensitive and inappropriate. I understand my mom was in a serious condition at the time, but there's a way to communicate with families that shows empathy and respect. In that moment, it felt like we were just another case instead of people going through something difficult. I'm grateful my mom is doing better now, but that experience really stuck with me.

Been here for 4 hours and I asked the front desk lady how much longer can I expect to see a doctor…read moreand she told me some people have been waiting for over 12 hours and completely disregarded my concern. Wish I was given a heads up earlier on the wait time so that I can go somewhere else The registration lady did not know how to read an ID, she asked me if my name was "Matthew" four times while I'm literally standing there in pain. What else could be my first name, genuinely no common sense.

Jasmin L. was absolutely wonderful during our stay at Monterey Park Hospital. My 99-year-old…read moregrandmother needed an IV, and Jasmin was quick, efficient, and incredibly gentle. She got it done with minimal discomfort and diligent skill, obviously acquired through experience. Meaning so much given my grandmother's age. Jasmin was also warm and patient with her the whole time, explaining each step and making sure she felt comfortable. It's clear she really knows what she's doing and genuinely cares about her patients. We're so grateful for her care and skill. Thank you, Jasmin L.!

If you value the health and safety of yourself or your loved ones, I would strongly urge you to…read morethink twice before seeking care at Monterey Park Hospital. My grandmother was initially taken to their emergency department for an infection. During that visit, the physician was specifically informed that she was already taking a stronger antibiotic that had been prescribed by her primary care doctor. Despite this, our concerns about the severity of her infection were dismissed, and she was discharged with a lower-dose antibiotic. Less than 12 hours later, her condition had worsened enough that she had to return to the emergency room and was subsequently hospitalized. Unfortunately, our experience did not improve once she was admitted. The level of attentiveness, communication, and overall quality of care was deeply concerning. At one point, a staff member said to me, "Oh, I'm glad you're here, she gets up." The words themselves were not necessarily what upset me. It was the irritated and dismissive manner in which they were said, as though my grandmother's basic care and mobility had become an inconvenience. The following day, the day nurse did little to restore our confidence. She appeared overwhelmed, flustered, and uncertain while carrying out her responsibilities. As a family member watching an elderly patient already struggling with an infection, it was incredibly unsettling to feel as though we could not rely on the staff caring for her. I am writing this review while preparing to take my grandmother to a different emergency room because she has now developed a fever. At this point, after one discharge, a return to the ER, a hospitalization, and continued concerns about her condition, I no longer have confidence in the care she received at Monterey Park Hospital. No family should leave a hospital feeling that the safest option for their loved one is to immediately seek care somewhere else.

I always receive exceptional service from the doctors, nurses and staff. Thank you for all for your…read morehard work and care for the patients.

Consistent time-wasting incompetence over decades at Verduga Hills Hospital emergency room. I was…read morethere in 2009, I was there in 2026. They will steal your whole day and ignore you while constantly calling you to come in. (You can't go away until they're ready for you.) nobody ever cleans the waiting room so If there are vomit bags on the chairs, they will remain their eight hours later. If there is a poop blanket on the chair next to you, it will still be there in eight hours. You will never ever get care and just leave. They will call it elopement. They will say you did something bad but what they do is never ever get to you. My back was injured for a whole year the first time I was there because they wouldn't let me in with a guest so I had to sit on a concrete floor for the entire day outside injuring my back. When I was there a couple of days ago they had my friend's test results completed at 3 PM but five hours later they still will not have told you that your test results indicate you have no reason to be in the ER. Completely incompetent. Supposedly they don't bill by the amount of time you're there but if you look at what they do it seems like they're getting paid for every hour you are there. You will always be there at least eight hours. Your phone will die. You will get cold if you don't have a ski suit. You will need to eat but there are just vending machines so you will eat unhealthy that day. The bathroom I got to didn't even have a lock so I couldn't use it. I wish I could sue the Verdugo Hills hospital emergency room. The fact that administrators make six figures there and sleep at night is disgusting. They should have to sleep in the emergency room waiting room.

I came here since the Glendale location was closed down. It looks like they are sharing an office…read morewith a pediatrician. It was easy to park (structure in back). The wait time when I went was very fast and I saw a provider I was familiar with from the previous location.

Went in this AM with my sister tha had a hand and finger problem. Open blister ,pain. They…read morewouldn't even talk to me about the problem ,they were to busy. Wouldn't give papers to fill out for appointment. This was 8 am. This is embarrassing for them. Sure won't go back to them. Went down to Glendale and got in with great people, not grumpy personalities.

I was admitted at SOH last August 15, 2026. My experience was great, They worked together as team,…read moreto optimize patient care in the clinical area ,OR side of operation .They are kind and caring .I want to thank you for the entire hospital staff, ER, OR and 3 west staff for your dedication ,kindness ,and exceptional care provide everyday . I also want to Thank you Dr Smith, Dr Malhotra, Joseph Contreras /DNPand Cheryl Catalan/DNP for taking care of me .Thank you all from bottom of my heart.

I called into the ER to make an appointment. After filling out paperwork I only had to wait about…read more10 minutes to be seen and put in a room. The staff were extremely kind and pleasant, very caring, very good bedside manner from all doctors and nurses I encountered. They listened to all my concerns, addressed them, treated me and sent me on my way. I realize they're not as big a hospital as others in the area, but for what I needed to go in for, it was the perfect place to go. Facility itself is a little older, but I'm so glad I came here instead of Valley Presbyterian, whom I've had horrible experiences with. It was the complete opposite of the treatment I got at Sherman Oaks. Keep up the caring, great work SOH! I'd definitely recommend this hospital to others. Thank you for caring