I recently had a wonderful experience with Dr. Tovmassian at USC Verdugo Hills Hospital when my…read moremother was hospitalized. From the moment she was admitted, he made sure she was cared for every step of the way and even took the time to follow up after her stay. It takes a very special doctor to make you feel at ease while your mother is in the hospital, and Dr. Tovmassian did exactly that. He was patient, compassionate, and always willing to answer my endless questions. His diligence and thoroughness gave me so much confidence and comfort throughout my mother's treatment and procedures. I truly wish that anyone facing a hospital experience could have one as positive and reassuring as ours. The world could use more doctors like Dr. Tovmassian.

I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

My son was admitted a few days ago from the ER with severe back pain from 3 bulging discs. All was…read morewell until he was seen by their house Psychiatrist, Dr. Calicka, who is an infamous 80+ year old witch that no one can believe still practices (read her reviews). The next thing we know is he's released, without any treatment or physical therapy, all of which were promised. He left in severe pain using a walker. His Med-I-Cal Is pending so that could also be the reason he was denied treatment, which is unethical, in my opinion.

A visit to the Emergency Room is never a fun or expected moment. Thankfully, the wait time was…read morerather short on a Thursday afternoon and the full moon was days away from meddling with the craziness of a hospital admissions. Overall, I got to visit a few areas and I was in good hands. I got a prompt CT scan, X-ray, and had my arm put into a split since I had broken my wrist. I also received a laundry list of meds and got sent home within a couple of hours. The hospital nurses + techs were all wonderful and professional. I def felt like I was being well taken care of. The front office wasn't pushy when I told them I'd call about my insurance info (I couldn't find it on my phone since I've gone digital) and they were nice enough to lend me an outlet to charge my mobile device while waiting for my final discharge. Just a couple minor blips: I had to return to pick up my CD of the Xray and CT scans. One of the nursing assistants had promised to give it to me but she forgot it. Also, she forgot to give me my pain meds (must've been a sleep-deprived day for her), but my main nurse practitioner who treated me was fantastic and he was empathetic and very on top of things. I'm glad I got to go back to the Radiology department actually. Otherwise, I prob would never have known that Dignity is celebrating its 100th anniversary. Yes, this historical hospital opened its doors back in 1926. Inside, it's absolutely gorgeous, bright, and clean. There's a grand piano and robot coffee machine in the main lobby (it was down when I visited, but cool to see). The decor inside was also neat with a mini bonsai garden, glass wall sculptures, and they even had old school TV shows in B&W downstairs in the radiology department. It was a classic throwback vibe to their original opening date. It was nice to visit, just hope I don't need to come back anytime soon.

Beware, this ER is not safe and they do not prioritize their patients' care and wellbeing…read more My sister is dead now. But I still remember her first day in this ER and the atrocious care she was given. She was discharged home from the ER at midnight, in an ambulance (in an ambulance because she could not walk due to paralysis she was having on one leg -- scary, right?), and the ambulance drivers brought her upstairs to her apartment on a gurney and placed her on her couch and left. She lived alone and had no friends/family nearby. She realized her cell phone was almost out of charge and could not physically get her power cord, so she called them to come back and help plug in her phone at least (which they did.) Once it charged, she call her far-away family with the update that she was home, but still having paralysis -- with no realistic diagnosis. During days of expensive in-home nursing care 8-8pm while the family regrouped on next steps, one late night she tried to get to the restroom on her own, but fell and fractured her leg. In the days immediately following, at another hospital, she was diagnosed (after proper scans were done) with stage 4 cancer -- a 28cm tumor on a primary organ. That would have been hard to miss had Glendale even done scans to explore her symptoms of PARALYSIS. (Oh, about the leg paralysis: the cancer had metasticized to a primary joint that was so badly necrosed her leg did not work. And that was before the fracture from a fall.) She was already in bad, bad shape when she initially got herself to the Glendale ER that first day. Next, we quickly moved on with a new hospital and providers, and did not have time to deal with that first 18 hrs at Glendale. Eventual follow up calls to their patient satisfaction team quickly resulted in: "Call the manager of the ER with your complaints." No real accountability from the pt satisfaction team. Or maybe they were just sick and tired of trying to field the complaints about their ER. Between the midnight dumping on her couch by the transit company (at the hospital's orchestration) and the egregious misstep of not performing some tests to begin to identify her issue -- my poor sister received nothing that I would say resembled "care." Far from it. Their dismissiveness and poor care even paved the way for an additional injury from a fall -- a complicated hip fracture that took 3 painful months to heal, on top of stage 4 cancer. Glendale, you made her health worse and delayed her from getting the right diagnosis and care at a catastrophic time. There are amazingly empathetic healthcare workers out there who have devoted their careers to caring for others and do it well -- keep searching for those dedicated, skilled healthcare workers! Avoid this Glendale hospital if you need help.

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

I am writing to formally document my grievances regarding the life-threatening care I received at…read moreHuntington Hospital during two separate incidents. During my delivery, Dr. Edward Merchant allowed my due date to lapse significantly. On the day of delivery, I was ignored for hours following the departure of the head nurse. Despite my deteriorating condition, Dr. Merchant refused to intervene and went to sleep in the physician's rest area. A code was eventually called when my blood pressure dropped dangerously low. My previous physician, who was on call, had to intervene to perform a crash emergency C-section. Furthermore, Dr. Merchant falsified my medical records by documenting the event as a "normal uneventful delivery." It was an emergency crash C-section as confirmed by the nurses to me the following day. In a subsequent emergency room visit for a severe allergic reaction, I was dismissed by the triage nurse, Maryann Magdaleno, RN, and sent back to a filthy, crowded waiting room for hours. I eventually went home and was called back at 3:00 AM, at which point my blood pressure was 60/0. While my chart indicates I was seen by a Dr. Stinnett, I never saw a physician during that visit. Despite reporting these incidents to the appropriate oversight agencies and the BRN, I have not received a satisfactory resolution. The hospital has continued to stonewall requests for information regarding staffing schedules and this particular nurse on call that night. I am formally expressing my concerns regarding the unethical and unprofessional conduct I recently experienced from Huntington Hospital medical staff. This behavior compromised my safety and fell well below the expected medical standards for their scope of practice. It is essential that the personnel involved are held accountable for these actions to ensure that future patients do not encounter the same lack of care and professionalism. I trust that you will take the necessary steps to address this matter. These experiences were devastating, and I cannot recommend Huntington Hospital to anyone seeking safe or professional medical care.

Excellent doctors excellent nurses. The whole staff is wonderful to deal with. I highly recommend…read morethis hospital. Incredible team a wonderful surgeons and wonderful nurses doctors

Worst hospital we've ever encountered. Forced to go to St. Joseph's because of our insurance,…read moreunfortunately. The latest experience was a 7 hour ER wait for a female with severe abdominal pain. No triage done, they take other people first with minor issues (including illegals who use ER as their primary care physician). This is the exact same scenario from a dozen years ago that their ER forced me to endure for 6 hours when I had 9/10 pain from a gall bladder that was ready to burst. They have learned NOTHING. Oh, the female's preliminary diagnosis: stomach cancer. Incompetent, uncaring, and totally mismanaged. It's no wonder that this hospital has one of the highest death rates in the state. Avoid at all costs if you can.

Overall, my mom's care was just okay. She was seen quickly in the ER and they ran the necessary…read moretests, which I do appreciate that's the main reason I'm giving 3 stars. What really upset me was the way one of the resident doctors spoke to me. In the middle of a very stressful situation, he asked me, "does your mom want to die?" completely out of nowhere. As someone already dealing with anxiety and having just lost my dad last year, that was incredibly upsetting and honestly felt insensitive and inappropriate. I understand my mom was in a serious condition at the time, but there's a way to communicate with families that shows empathy and respect. In that moment, it felt like we were just another case instead of people going through something difficult. I'm grateful my mom is doing better now, but that experience really stuck with me.

I've been coming to this medical center for ENT, and the place is always super clean. Upon arrival,…read morethere's complementary valet (unless you come in the afternoon, then it's self park). I never have issues finding the place, and the valet is clutch when you're running close to an appointment time. The care I've gotten has been okay. My ENT initially forgot to send out my prescriptions, but things have been smooth sailing since he fixed the problem. The inside is super clean, there's an information desk to help if you don't know where your office is. There's a security check very similar to TSA at the entrance, so prepare to remove metals and place your belongings through a scanner. For convenience, there are vending machines and a cafe. Also, it's handicap accessible, with ramps and elevators.

It was my first time coming in to this hospital for an outpatient surgery procedure. This past…read moreFriday 06/12 in the morning.. The staff was really welcoming and really nice !! Really clean hospital as well as my general sergeon and my anasthesiologist and nurses were all really nice, and attentive ! I really liked this hospital and their staff !!

I want to take a moment to say thank you to everyone who helped my son during his surgery at…read moreMonterey Park Hospital on 3/5/26, especially Dr. Yao and every RN and anesthesiologist who was there. We arrived at 5 a.m. for his outpatient surgery, and from the moment we walked in they checked us in right away, took us to the room, and started preparing my son. He was very scared, but every single RN, anesthesiologist, and doctor was incredibly kind. They took the time to talk to both of us, explain the process, comfort him, and even held his hand to help him feel safe. The recovery took about an hour and 30 minutes, and during that whole time the staff kept checking on us and asking if we needed anything. It really meant a lot to see how much they cared. I'm truly grateful for the compassion, patience, and professionalism everyone showed that morning. Thank you to all of you who were there and took such good care of my son. It made a very scary day much easier for our family. 3/52026 thank you again

I always receive exceptional service from the doctors, nurses and staff. Thank you for all for your…read morehard work and care for the patients.

Consistent time-wasting incompetence over decades at Verduga Hills Hospital emergency room. I was…read morethere in 2009, I was there in 2026. They will steal your whole day and ignore you while constantly calling you to come in. (You can't go away until they're ready for you.) nobody ever cleans the waiting room so If there are vomit bags on the chairs, they will remain their eight hours later. If there is a poop blanket on the chair next to you, it will still be there in eight hours. You will never ever get care and just leave. They will call it elopement. They will say you did something bad but what they do is never ever get to you. My back was injured for a whole year the first time I was there because they wouldn't let me in with a guest so I had to sit on a concrete floor for the entire day outside injuring my back. When I was there a couple of days ago they had my friend's test results completed at 3 PM but five hours later they still will not have told you that your test results indicate you have no reason to be in the ER. Completely incompetent. Supposedly they don't bill by the amount of time you're there but if you look at what they do it seems like they're getting paid for every hour you are there. You will always be there at least eight hours. Your phone will die. You will get cold if you don't have a ski suit. You will need to eat but there are just vending machines so you will eat unhealthy that day. The bathroom I got to didn't even have a lock so I couldn't use it. I wish I could sue the Verdugo Hills hospital emergency room. The fact that administrators make six figures there and sleep at night is disgusting. They should have to sleep in the emergency room waiting room.

Excellent experience today went in at 2 pm Dr Kim and the nurse were completely empathetic. They…read morelistened carefully and made sure I had the proper care. They were very busy the receptionist was very helpful letting me know the approximate wait time I even went to ger food as I didn't eat lunch yet came back and it was my turn I definitely recommend this place!!

Check in was a breeze. Staff courteous. Medical team was professional and curious. Feel good about…read morediagnosis and treatment plan. Highly recommend!

Pleasant staff and very helpful. Love that they are upfront on costs so that you are aware…read more Apparently they are not contracted with Blue Cross Blue Shield (BCBS). This is gonna cost me. LOL Their service is efficient and courteous. They are respectful to the patient. My daughter went here for leg pain and they were so nice to her. Not the most modernized looking place but they are under construction for more improvements.

I am extremely disappointed with the care my 3-year-old daughter received at Sherman Oaks Hospital…read more I brought her in because she was clearly not feeling well, and at her age she cannot fully explain what hurts, which makes proper evaluation even more important. During our visit, no doctor ever came in to speak with me--only a nurse. No testing was done at all. They simply checked her blood pressure and heart rate, assumed it was constipation based on my concern, and sent us home with a laxative. Two days later, I took her to her pediatrician, where they immediately did a simple throat swab and diagnosed her with Strep throat. This is something that could have and should have been caught during our hospital visit. It is incredibly frustrating and upsetting to feel like my child's symptoms were dismissed and not properly evaluated. When it comes to young children--especially those who cannot clearly communicate their symptoms--more thorough care and attention is critical. I would not recommend this hospital based on our experience.