I cracked the case in six days still had the receipt and the guy said he could do nothing for me…read morebut give me another case, but with a lower price. Not good cases in the shop and they don't have a warranty system don't go there

Absolutely professional, and courteous they responded in a timely manner, and I was very…read moreappreciative

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Highly recommend! Fixed shattered Android screen and received back good as new. The part had to be…read moreordered as this is was not a popular model but the item was shipped from China and came pretty quick. Good customer service. Thank you!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

This business is the best cell phone store and service center in the area. They resolved my phone…read moreand tablet issues quickly and at a reasonable price. They are a top-notch, friendly service with a staff that knows how to get things done rapidly and accurately. I'm unlikely likely to take my phone or tablet to anyone else.

I thought it was the house its not he does it out of a yellow cargo van I brought my ps5 to get…read morefixed for the power supply since I had to get it cleaned he said 75$ that goes towards the repair (bugs) paid after the repair he said it was gonna take a hour so I called him a hour later he said it was done and it was done! he said it would cost me 225$ total thats power supply cost 40-80$ Isn't bad and he said some components was burnt which I don't doubt overall it was a decent experience I was sketchy at first bc he didn't do it in his home but a car but everything went fine pretty nice guy overall Hes maybe late 40s my ps5 works and everything is good Hes prices are just a little steep

Fast response and Great service! Pocket friendly! I highly recommend! Phones help us with just…read moreabout everything until something breaks or malfunctions. Especially, at the worst time. I googled for late hour service and came to the right guy. My phone was repaired in minutes!

Took my acer there again for another issue with the charging after nowhere else would say they…read morecould fix it. Went a whole 1 week with no calls to me or anything then called about it and they said that it had mistaken (the laptop) as a spare and took the storage out of it for another laptop. Lost all my photos that I didn't have a backup for at all. They gave it back with more storage, fixed the charging issue and didn't charge me anything... Thats nice i guess...

I thought this place would be good. I was wrong, I dropped…read moremy MacBook Pro to be repaired and will never go to them again I paid them almost $300 for nothing. I wanted my Keyboard changed, they did it but didn't secure it correctly in the middle and my touch finger print stop working. I sent it back for them to fix my finger print, they had it for days almost a whole week to say they can't fix it. (When it went to them it was working with no problems. I'm pissed because I like my stuff perfect. To top everything off I got my MacBook back today and now not only do the fingerprint don't work my tyu keys on the keyboard still push in to far and my right speaker is broke. This is some bull I paid them for nothing. I could of fixed it myself and changed the battery. And my MacBook came back dirty. Ubrakeifix suck

The gent in the store was courteous and nice. My car informed me that my key fob battery was low. I…read morecalled the dealership and they said I could bring it there or I could take it to an auto parts store. The auto parts store sounded sketchy to me and I didn't feel like going and waiting 2 hours and paying $200 for a battery for the key fob. So I googled and found batteries and bulbs replaced them. I called the local store in Douglasville and a nice man picked up on the other end. He explained to me that yes they specialized in replacement of the fob battery, and also told me about the special where you pay a one time fee of $19.99 and the key fob battery replacement is covered for life! So of course I went right on over and got the key fob battery replaced within 5 seconds and was on my way! Thanks batteries and bulbs I will be sure to look you up in the future!

My phone screen broke so i brought it to them to get It replaced. 3 hours after picking up my…read morephone it stopped working all together. It was working fine with a broke screen and all of a sudden it doesn't work. That doesn't seem so expert to me