I cracked the case in six days still had the receipt and the guy said he could do nothing for me…read morebut give me another case, but with a lower price. Not good cases in the shop and they don't have a warranty system don't go there

Absolutely professional, and courteous they responded in a timely manner, and I was very…read moreappreciative

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

My iPad 11, 3rd generation, would not turn on, and my screen was cracked…read more It took me four attempts to catch them open; they were able to get my iPad back on and replace the screen. It took about two weeks before they had it ready and another three attempts to catch them again open for pickup. The same day, I tried to use my Apple Pencil, but it would not pair. I also noticed the sensitivity on the screen was not functioning correctly. I contacted them to tell them about thisbissue, and all they said was that they not work on that. I took the iPad to Apple, and they told me the screen was not functioning because it was replaced incorrectly, and that's why I was unable to connect the Apple pen and that I would never be able to pair them again. This place charged me $360, and it took three weeks to get it back, just so that the screen wouldn't work correctly. Now I have to buy a new iPad.

FIVE STARS My Wife…read morebroke the front AND back glass on her iPhone 8 Plus. I didn't even call ahead to Phone Rush. I just walked in off the street with the phone. The guy behind the counter quoted me, what? $83 to replace the front glass. Sold. Back glass is cosmetic, and Wife has a case she likes. The same guy who quoted me did the repair himself, right on the counter, in front of me. No secrets, complete transparency. He took about 20 minutes to finish, and I was on my way. Great conversation too! This shop has a kind vibe, and good people working there. I will highly recommend Phone Rush to my friends and associates in the area.

I will definitely recommend them they have great prices and fast service!read more

From the owner: Cracked screen? We can fix it! We replace batteries, screens, etc. We also assist with PC repair…read moreand issue diagnostic. Serving the Douglasville, GA and surrounding area. We are a mobile service and come to you to pick up your device! Most repairs completed within 30mins. In rare cases, next day.

Walked in & left within 15 minutes ! Frank was super fast,…read morenice, & upfront with me, even let me watch the whole process out of interest. 112% recommend !!!!

i went to get my screen fixed and they messed it up even more. the typing is so slow, and when i…read moreturn my screen on and off it's laggy. they don't have any genuine apple product. don't come here it's better to go to a store with genuine apple products and people who know what they're doing. $200 down the drain

Took my acer there again for another issue with the charging after nowhere else would say they…read morecould fix it. Went a whole 1 week with no calls to me or anything then called about it and they said that it had mistaken (the laptop) as a spare and took the storage out of it for another laptop. Lost all my photos that I didn't have a backup for at all. They gave it back with more storage, fixed the charging issue and didn't charge me anything... Thats nice i guess...

I thought this place would be good. I was wrong, I dropped…read moremy MacBook Pro to be repaired and will never go to them again I paid them almost $300 for nothing. I wanted my Keyboard changed, they did it but didn't secure it correctly in the middle and my touch finger print stop working. I sent it back for them to fix my finger print, they had it for days almost a whole week to say they can't fix it. (When it went to them it was working with no problems. I'm pissed because I like my stuff perfect. To top everything off I got my MacBook back today and now not only do the fingerprint don't work my tyu keys on the keyboard still push in to far and my right speaker is broke. This is some bull I paid them for nothing. I could of fixed it myself and changed the battery. And my MacBook came back dirty. Ubrakeifix suck

This company is out of business, with no notification to customers. Would have been nice to know…read moreas their VoiceMail makes you think they are still in business.

I needed a minor repair on my iPhone 13. I walked into the own/tMidHowell Mill location. Cameron…read morewas able to repair it in a few minutes. Even more important was his excellent customer service. What a great experience! Thank you Cameron. I highly recommend iRepairit/Midtown.

Wonderful timely service that didn't break the bank. No more big box stores for me! Thank you!read more

Excellent fast professional service. My laptop is working great now. I will recommend Computer…read moreHelper's for your computer repair needs.