Took my acer there again for another issue with the charging after nowhere else would say they could fix it. Went a whole 1 week with no calls to me or anything then called about it and they said that it had mistaken (the laptop) as a spare and took the storage out of it for another laptop. Lost all my photos that I didn't have a backup for at all. They gave it back with more storage, fixed the charging issue and didn't charge me anything... Thats nice i guess... read more

I thought this place would be good. I was wrong, I dropped my MacBook Pro to be repaired and will never go to them again I paid them almost $300 for nothing. I wanted my Keyboard changed, they did it but didn't secure it correctly in the middle and my touch finger print stop working. I sent it back for them to fix my finger print, they had it for days almost a whole week to say they can't fix it. (When it went to them it was working with no problems. I'm pissed because I like my stuff perfect. To top everything off I got my MacBook back today and now not only do the fingerprint don't work my tyu keys on the keyboard still push in to far and my right speaker is broke. This is some bull I paid them for nothing. I could of fixed it myself and changed the battery. And my MacBook came back dirty. Ubrakeifix suck read more

uBreakiFix by Asurion - Electronics Repair Near Me - Douglasville, Georgia

Really awesome customer service! The team member was very courteous and kind. He was detail-oriented. read more

Friday my husband's phone fell in the tub and would not come back on. I took it to U Break It I Fix It on hwy5. The put it on a dehydrator for the phone and it did not come back to life. The gentleman waived the fee. My husband took the phone to switch the SIM card to his old phone to get us by. Then at lunch he decided to try and turn his broken phone on. All of a sudden we saw signs of life! The screen said it needed to be charged! We went home and recharged the phone and everything came back. We put the SIM card back in and it is working! I truly believe that if we didn't get them to put it on the dehydrator we would have lost the phone. Thank you! Deana read more

I took my HP Laptop to the Douglasville, Georgia location, they had me purchase "Insurance", no receipt, no paperwork even when I picked it up they didn't tell me what they did, did not fix my Laptop & I am being charged every month for "Insurance I do not even need. IN the Reviews here the Women have good reviews, the Men do not. I'm a woman & they treated me like "Sh**t"!!!!! Never AGAIN!!!!!!!!!! read more

Great customer service...reasonable price. My iPhone looks brand new again. Awesome job!

This team is so hospitable and pleasant. They are overly informative and over share information necessary for you to make the proper decision toward your fix or replacement. I broke my phone had it fixed and dropped it the next day before I had a new case on it. Ann reminded me that if I had insurance then it would be much cheaper to go they them. She also offered a complimentary tempered glass "since you keep breaking this thing" !!! I would recommend this tram to anyone who needs a fix on anything!!! MH read more

I dropped my sons IPad off to get fixed they said it would be a week. Two months later after weekly calls not getting returned. I decide to go up to the store. I get there and they can't locate it. He said once again I will look forward it and call you later. "No sir I will wait here until you find my IPad" read more

I had my Samsung A50 fixed by these people which they charged me $150.00. The screen failed in approximately 2 1/2 weeks. When I took it back to get the phone warrantied they claimed that the screen hadn't failed but pressure to the screen caused the screen to fail which they wouldn't warranty. They offered to fix it again for another 100.00 cost of the screen.. There was no physical damage to the phone and hadn't been dropped. The only reason the phone wasn't taken to them in the first place was because it was drop and had broke the screen.. All I can say is if you take your phone to these people pray they don't give you defective parts because they will try and charge you again for defective parts!!! read more

Visiting from California and my I phone would no longer charge. Then when it did charge, it ran down quickly. Young man asked several questions and stated it probably was original battery in the phone. He stated that it would be tested and if it need replacing it would take about 15 mins. I am so pleased with their service. Staff was very courteous, knowledgeable and professional. If I lived here, they would get repeat business from me if I needed it. read more

After moving to a new house, I had AT&T install a new Wi-Fi router. Within about two weeks, my wife's phone began to lose Wi-Fi connections. After going to three AT&T stores for help, and getting no help that fixed the situation, I went to uBreakiFix-Douglasville. We worked with Anne, and she worked up what we thought was a temporary fix. When I talked with AT&T technical services, I found out that for some reason they reverted back to the old router's Network Name and Password. When the new router's ID was not in my wife's phone, nor in my phone. However, the old router;s ID was in both phones. Anne had the wisdom to have the old password added to my wife's phone, and it immediately began to work properly. Had she not done that, I would have not called AT&T technical services, and we would not have known what was going on. Anne's experience and intuition solved the problem. She now has a happy and lifelong customer. I highly recommend that you use uBreakiFix-Douglasville for your technical problems! read more