This was a very interesting experience. After hiring my last nanny through a staffing agency I…read morelearned all the right questions to ask prior to signing a contract, Starla did not appreciate the questions and rather than answering them she refunded me my application charge. Consumers are much more educated than 17 or even 10 years ago, companies should use that to their benefit rather than a threat. Needless to say I don't have experience with their actual service post the contract signing. Ashley was great to work with, Starla not so much. Way too defensive to be customer facing.

Called this morning to ask about domestic services; mentioned I was looking for help once a week…read moreand before I could finish my sentence and the rest of my needs (which would extend to much more than once a week due to regular travel), was interrupted by the woman answering my call and told once a week is really hard to find and when I tried to explain it would be much more than that on a regular basis, she hung up on me. I called back to let her know I actually needed more and/or ask for a recommendation to a different service if they weren't the right fit and she cut me off again saying something I couldn't hear and hung up on me again. Considering the level of service they advertise, this was a bit shocking... with that being said, I can't recall being treated this poorly by any level of service provider. I don't write reviews often... and if I do it's to call out great service... this was just so bad I wanted to warn others.

I stopped working for this agency when the Covid hit. I specifically told Renee that I didn't want…read moreto work with Covid patients because my father had prexisting health complications and I didn't want to bring it back to my family. In addition, since Becker staffing was not paying hazard pay I definitely was not putting my life or the safety of my loved ones at risk. I explained to her that if she wanted me to take on Covid positive assignments , she would have to compensate me for hazard pay and make me aware of Covid positive assignments so I could quarantine accordingly. At first, she respected my wishes and sent me to a hospital in Allentown. One day she randomly pulled me from this assignment and sent me to a facility in wyncote. When I arrived there, there was a patient with all symptoms of Covid. The facility denied he had Covid and didn't quarantine him. A week later , I spoke to another nurse who was a regular at that facility and worked for Becker staffing who told me that the patient did test positive for Covid and the facility and Becker staffing were aware of this. This nurse cancelled all shifts at the facility upon discovering the Covid positive status and demanded hazard pay. Renee then pulled me to cover this nurses shift knowing they had Covid positive patients and didn't pay me hazard pay. She also lied to me and told me the facility was Covid free. This was the last straw for me among many other issues. They are not a good company. They are unethical, they cancel shifts last minute and refuse to pay cancellation fees, they had me driving 60 miles one way/120 miles round trip to facilities without paying me mileage . I wish I had quit way sooner than I did. Total waste of my time. They cancel a lot and often at the last minute without cancellation compensation. Renee thought she duped me but she failed to realize that nurses talk and I found out that she knowingly sent me to Covid positive facility against my wishes. She's lucky I didn't take further action against her agency.

Becker Technical Staffing has been very proactive and reactive to all my needs. This company has…read morebeen very helpful with all my onboarding and processing to start at my new office. I would recommend this company; they are very professional.