I brought in my laptop to see if they can fix the motherboard without having to replace the entire…read morething, since that is something they advertise they are able to do. I waited at least one month and finally called to try to get an update. They said they were "still testing" the board. I waited an additional 3 weeks and called again with an update, they told me the exact same thing, they still weren't done testing it (even after 7 weeks) but they can look up prices and get a quote to replace the motherboard if that ends up being necessary, but they estimated about $500 at that time. I waited another 3 weeks and got a voicemail saying they "could not find the shorts on the motherboard," yet they needed to order parts to "check some more things on the motherboard," and needed those parts to repair the motherboard, which would cost $499. But otherwise the replacement would be $900. So they somehow could quote a price to repair a motherboard, which they don't actually know how to repair, if that makes any sense at all. At this point I had received no helpful or conclusive information so wanted my laptop back. They said they couldn't return it to me because they had to put it back together. I waited 2 days, went during their business hours and no one was there. Every single time I call, regardless of time of day I sit on hold for at least 30 min. Very unreliable and untrustworthy. I wouldn't trust this business to replace a TV remote battery, let alone any kind of expensive computer. The effort and work ethic is non-existent, almost 3 months to get absolutely nothing done is absurd. I would avoid this business at all costs. Update: got the laptop back, but they didn't even bother putting it completely back together, with one part that is supposed to attach next to the battery sitting completely outside the laptop and am missing several of the screws.

My iPhone 13 was having a lot of issues (battery problems, shutting off, screen lifting) and Apple…read moredidn't even offer me a solution and just said it was more than the battery. I came here really stressed and they were super helpful, nice, and professional. They actually explained what was going on. My phone is working again and I felt way more at ease after. Definitely recommend.