This shop is awesome! My hubby and I traveled to San Diego for a retreat. Phone screen got damaged…read moreand I searched for a nearby shop. This gentleman answered while the shop was still closed in 2 mins from my request. Once at the shop he was quick and efficient repairing the phone in less than 30 mins. Amazing service and highly recommend.

I rarely do reviews and I'm not paid but 5 out of 5 for these folks! Came out of work to a smashed…read morescreen and very little touch functionality. Asked for help finding a place that could fix my phone and was directed to National City Phones! Got a price quote before I traveled to their business and that price was honored in full. Took about an hour to fix but I'm happy they could do it with no issues or having to wait for them to order the screen. My phone is 5 years old but looks like new! Thank you National City Phones.

The guys here are awesome! Im going to submit this review for the north park and downtown location…read morebecause the fellas at both of these shops have helped me. I brought my iPhone 12 Pro in to have the back glass replaced (badly cracked each time, yeah I suck) and to have a new battery installed. Every single guy I've interacted with has been awesome. They are very friendly, work quickly, care about the customers and are VERY accommodating. HOW accommodating you might ask? Well I brought my phone in yesterday to have the back glass and battery replaced. They were able to fix the back glass no problem but did not have the battery at the north park location so they asked to come in tomorrow. I mentioned that I wouldn't make it by closing because of my work commute. Well that didn't deter them from being awesome at all. Not only did Miguel, from the downtown shop, bring the battery up from his store, but he showed up at the north park location 30 minutes after closing AND replaced the battery for me. I choose to support local businesses and I am MORE than happy to spend some time writing up a review (here and on google) for great people behind a great local small business. I hope this review is helpful (it really is) and hope you give them your business (cmonnn). Thank you guys for giving a s**t about your customers!

if I could give it 0 starts I would first off they answer…read morethe phone super rude and extremely loud background can't hear anything and they completely rip you off! They make sure you pay for the service first then they attempt to fix your phone screen and after a few days almost 2 weeks later hey say it's unfixable and won't refund your money!! watch out for these SCAMMERS!! DO NOT bring ANYTHING here!

Recently I had trouble with my MacBook Air computer. I reached out to the Apple store for a qoute…read more However, since the computer is slightly older. I was informed there was nothing they could do. I was advised to purchase a new one. Afterwards I brought the computer to CPR Cell Phone repair. Alex, one of the technicians to a look and stated he could fix it. Not only did he fix it. The price was very reasonable as well. I highly reccomend this location. Upon receipt, my computer was working great. And I saved the cost of a replacement.

Very helpful staff with useful information, the gentleman took time explaining my options and…read morewhat's available, this level of service is much appreciated.

Horrible customer service went in to get help with bill and…read morethe guy Rude and arrogant, and he didn't help with anything. He was basically telling me that I was dumb or that I didn't understand my plan, when I know exactly what I bought.

This review is solely for Michael the manager that was there the evening of 10/17/23. We have a…read morephone that folds down the middle. This phone has NO PHYSICAL damage whatsoever. All of the sudden pixels started to appear right across the middle. A quick and easy Google search demonstrates that this is a VERY COMMON issue with Galaxy Z folder phones. We were told by customer service over the phone that the store will just check for PHYSICAL damage. We arrive the evening of the 17th and we're greeted by a very nice mannered employee. However, Michael has the staff trained to say NO! Our phone has NO physical damage, we were trying to do a defective warranty claim which the phone does qualify for given the defect. Michael, though,nap eager to protect the stores D&D instead of doing what is RIGHT by the customer, decided to not only NOT help us, he clearly demonstrated he didn't care. 611 T-Mobile customer care had already sent our replacement phone to the store. All they had to do was check for PHYSICAL damage, the phone has none. Why not take a faulty phone and let a customer be happy? We still currently have a phone that does NOT function all Thanx to Michael. Great job Michael on saving yourself D&D and not being all about customer service. -5 stars if possible.

10/10 quick reliable and fair price Preciate so much the…read morehelp i got today 11/10 customer service definitely coming back

I been coming to Decibel Cellular for several years to find the best selection and prices in the…read morecounty, and they even match any price online. I will keep buying my gadgets at this store. Thank you for the great service.

Dawg this dude named STEVEN was honestly the GOAT ong ong frfr like I took my galaxy Samsung ultra…read more22 to here and just shout out to the mans dawg I got thy phone in a customizable guaw where the frame was like green n stuff and the back glass to red and the buttons to white!!!!??? Like dawg I can't even pull that Ngl they a real homie ong frfr y'all should come through

Very disappointed with this phone repair service. I brought my phone in to fix front screen, and…read moreafter the repair my phone started glitching constantly. The screen freezes, apps crash, and the touch response is worse than before. I expected my phone to work better, not come back with new problems.

Service sucks .. rude .. they take forever to take phone bill payments …read more The lady was selling a new phone she was taking too long idk why but she could've took a phone bill payment.. this store should take care of clients who are going in an out to pay their phone bill..and the ones who are taking longer after ...

Do not get your ears pierced here they end up being purple or black I do not recommend going to get…read moreyour ears pierced here , go to a professional

During my Baja adventures throughout the years, I've had a change to get to know almost every…read moreenclave in TJ. This includes Zona Centro, in which this shopping plaza sits. This place is similar to swap meets/flea markets that you'd find in downtown LA and at the Roadium. They sell a variety of items, to include cell phone accessories, shoes, clothing, and nickknacks that one would take home as a souvenier. There are two levels to this place, and it is the same building as Plaza de la Mujer (which has nail salons, hair salons, and such). On the second floor, there is a coffee shop (D'Volada) which sells decent coffee and pastries, as well as sandwiches. There is a restroom upstairs as well, just make sure you bring some pesos in coins, else you can't get past the revolving gate. There is a small playground, if you're travelling here with kids. Despite the area, this place is actually safe. I've never had issues the few times that I've ventures here, and the workers are friendly and helpful. I've bought stuff here, and the quality is comparable to the price. If you're looking for upscale only, then stick to Zona Rio and the Hipodromo. But if you want to venture to a locals spot, this is one option. Cheers.