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    Center for Behavioral Wellness

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    13 years ago

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    The Ranch Tennessee Treatment Center - Ropes course is part of experiential at The Ranch.

    The Ranch Tennessee Treatment Center

    2.9(61 reviews)
    41.7 mi

    The Ranch absolutely changed my life. It gave me a space to heal, grow, and perspective on how to…read moreturn away from my addictive behaviors and start living a healthy life. ***Disclaimer: no addiction treatment center is perfect, and The Ranch is far from it. But I'm giving them 5 stars for ultimately helping me achieve the goal I set out for upon coming here: to find peace and hope in my life. PROS: -Therapists. They are genuine, caring, and skillful. I learned so much about myself through them and was given the tools to begin my recovery journey. Special shout outs to Matty, Rob, Dr. Kirby, Jeff, Lene, Charlie, Tracey, and all of equine staff. -Community. The men in my house were supportive, understanding, nonjudgmental, and an essential part to my recovery. -Staff, such as BHTs, nurses, medical providers, etc. They gave me so much wisdom and support. Shout out to James, Jamie, Kevin, Kendall, Jason (provider), and Jennifer (nutritionist). -Scenery. It's a beautiful part of TN and I saw some of the best sunsets in my life there. We also gave names to the cute deer and gophers roaming near our house. CONS: -Unorganized. This medical facility's schedule and communication system feels like it's run by monkeys. We occasionally missed appointments because of miscommunication. Transported to the wrong house sometimes. Had issues getting my medical needs met sometimes due to lack of communication. To this day, I am still waiting to get an email back from my case manager, Mary, for important information about my short-term disability. -The Ranch has 95% amazing therapists on staff. However, I did not like the way Lenny (Thanksgiving Day therapist) and Sigrid (Saturday therapist) ran their sessions. Lenny cut clients' shares off short and her sarcasm was very rude. Sigrid could not take control of her classes from rude clients and was not engaging to listen to. -The Ranch also has 95% amazing BHTs, medical staff, transport crew, etc. However, I did not like my experience with Marsha. She is a BHT for the men's houses and treated us like children. I understand I am an addict, but that does not give you permission to talk down and patronize me. -Small, but sometimes inconvenient and absurd rules, including corporate taking away campfire privileges due to past clients' behavior, limitations on what groceries they would buy for the houses, and having my shampoo and conditioner locked up for a time due to certain chemicals in it. ***Overall: recovery truly only works if I am willing to work my recovery. Even the most pristine, Cadillac of recovery centers will not help me if I am not willing to accept the help given. Nothing changes if nothing changes, so if I wanted my life to transform, I needed to be willing to radically change the way I believe and behave. Notes to corporate: If I had a million dollars and could change anything about The Ranch, it would be the communication, connection between corporate leadership and staff members working directly with clients, and the aftercare plan structure. I felt this constant frustration from lack of communication and how it affected me as a client. I had to ask BHTs to send out daily reminders to other staff members to get anything communicated, whether that be scheduling medical appointments, seeing my case manager, etc. I missed my 1st trauma therapy session because somewhere in the chain of communication that information was lost. I've been transported to the wrong places several times during my stay. I also felt like corporate was constantly implementing rules without considering the true needs of clients here at The Ranch. Fire privileges were taken away because past clients decided to be stupid and throw gas canisters into the fire. It was sad to see clients not able to have proper going away ceremonies by the fire. Lastly, I am glad I have connections to 12 step programs before entering The Ranch because the only thing my case manager set up was connecting me with a therapist. I am still waiting on paperwork to finalize my short-term disability.

    HORRIBLE experience. Staff allows other patients to police each and bully them and does nothing to…read morestop them or prevent it. The therapy is a joke, most people leave never 1x having a riding lesson, they cancel you're individual therapy every other time because they're running late, and only go to 1 AA meeting a week. The houses are run down, showers remain broken and backup for weeks. It's more glorified babysitting than a rehab.

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    The Ranch Tennessee Treatment Center - Experiential group therapy.

    Experiential group therapy.

    The Ranch Tennessee Treatment Center - The Ranch drug rehab is located on the Piney River.

    The Ranch drug rehab is located on the Piney River.

    The Ranch Tennessee Treatment Center - Individual Therapy.

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    Individual Therapy.

    Cumberland Heights Treatment Center - River Road

    Cumberland Heights Treatment Center - River Road

    2.7(31 reviews)
    12.6 miBellevue

    My experience at Cumberland Heights in Nashville was mixed. The program is highly structured, and…read morethe daily schedule felt overwhelming and, at times, almost military in nature. Protocols were not always applied consistently, as some staff members enforced rules rigidly while others appeared more relaxed. In my view, staff communication and training need improvement so that policies are applied consistently and clearly explained to patients. As a woman over 60 entering treatment and going through medical detox, I often lacked the energy to keep up with the demanding schedule. During detox, I received medications for withdrawal and was moved to the women's cabin within a few days, where I was expected to walk to classes and medication lines despite still experiencing significant withdrawal symptoms. I fell several times and sometimes struggled with simple tasks because I was weak and unsteady. The meals provided during detox were preselected, often cold, and did not accommodate my dietary needs. Because I have had weight-loss surgery and no longer have a gallbladder, I struggled to find suitable food, lost a significant amount of weight, and frequently lacked the energy needed to participate fully in the program. There were times when I felt unsafe or unsupported. Residents were told to wait for a golf cart for nighttime transportation, yet because the night shift was short-staffed, we sometimes had to walk alone to receive medications. I also found transportation to off-site meetings difficult because I am prone to severe motion sickness, and I experienced conflict with another resident over seating arrangements in the van. Frequent check-ins, random drug screens, locked dorms, and strict attendance requirements made me feel as though I was being processed rather than cared for. The inability to return briefly to my room for forgotten or necessary items, or to rest when I felt ill, added to my stress. Technical problems with the iPads used for schedules and communication created additional frustration. The detox rooms were extremely cold, and I experienced painful ant bites in the designated smoking areas. Some staff members were compassionate and helpful, while others seemed overworked or disengaged, suggesting possible understaffing and burnout. The strongest aspect of my stay was the quality of the clinical care. The counselors, physicians, nurses, and instructors were knowledgeable, caring, and provided valuable education about addiction and recovery. For me, the facility was adequate for detoxification and medical care, but I would not choose it again for a longer-term or residential stay. Also, because of serious issues with my stage 4 Huntingtons disease spouse who is in a nursing home and having many health issues like falling, not able to walk, talk and chokes, my family asked me to return home as soon as possible so I ended my treatment plan and left after 25 days. I was informed that once I completed treatment an over ride would be provided for me through the facility and because I had a family emergency and experienced a toxic environment, they would not provide a ride for me.

    I was just released today from Cumberland heights and for one they didn't send me home with all my…read moremedicine and did send someone else's prescription in my medicine bag. I didn't check it before I left but when I got home I saw the mistake. When I called I get hung up on. Another issue when I got there they took my Bluetooth headphones and when I was discharged they couldn't find them and didn't apologize or offer to replace them. Another issue I had with them was the staff in the medical unit. They were hateful and rude all the time. You could tell they hated their jobs and didn't want to be there. Also they have countless rules that they don't give you a list of but expect you to follow them. I would not recommend this place to anyone. There are a few good people who work there but most of them are hateful and rude. Find another treatment center. I wouldn't send anyone there.

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    Cumberland Heights Treatment Center - River Road
    Cumberland Heights Treatment Center - River Road
    Cumberland Heights Treatment Center - River Road - With friends at the Cumberland Heights annual picnic in April!

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    With friends at the Cumberland Heights annual picnic in April!

    Center for Behavioral Wellness - behavioranalysts - Updated September 2026

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