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    Gratis Sober Living

    4.5 (2 reviews)
    Closed 8:00 am - 12:00 AM (Next day)

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    9 years ago

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    8 years ago

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    Southern Hills Family Medicine of Brentwood - Dr. Shannon C. McDonald

    Southern Hills Family Medicine of Brentwood

    1.0(4 reviews)
    6.0 mi

    I am very disappointed with Dr. Mcdonald. I began seeing her a couple of years ago when I first…read moremoved to Nashville. From the beginning I felt she was rather unfriendly and someone I was hesitant to speak to about medical issues. I had already tried a couple of physicians prior to Dr. McDonald and was getting discouraged with the process so I decided to continue seeing her. Recently I was sick and scheduled an appointment with her. I cancelled due to feeling too ill to drive the 30 minutes to her office and asked to reschedule. I ended up cancelling the rescheduled one after finding an over the counter medicine to combat the illness. Today I came home to a letter stating Dr. McDonald would no longer be my physician due to no-show appointments. The appointments that I called prior to and let the front office know that I would not be attending due to my illness subsiding. This upset me greatly because the process of finding another physician (especially with a long list of medication and mental health diagnoses) can be very stressful. The judgement and pretentiousness of that office astounds me, and the fact that a patient can be dismissed after rescheduling/canceling an appointment is baffling.

    A few years back I found myself in a pinch when my PCP had to suddenly retire due to an illness,…read moreand I had not yet found a new PCP to replace her. A Minute Clinic NP referred me to Dr. McDonald for a follow-up. I'll admit, I was very hesitant as I wanted to stay within the Vandy Group of physicians. But feeling as though I had nothing to lose, I gave her a shot. For roughly two years, Dr. McDonald and her staff provided me with great care. It was easy to get an appointment on the fly, as well as navigate to and from appointments. Unfortunately, this came to an abrupt end. I found myself reminding the staff over and over again of my allergy to one particular medication. Lo and behold, right before a holiday weekend, I drove to the pharmacy to pick up my prescription her office had sent over. The pharmacist advised his records indicated I was allergic to the medication prescribed, and he refused to fill it. Sure enough, it was the same medication I had reminded the office of on numerous occasions. So there I was...a few minutes after 5pm on a Friday afternoon...frustrated. I took the pharmacist's advice and called the doc's answering service. I advised the call taker of the situation, but she advised she could not page the physician on call over prescription matters. I reiterated to the call taker that the office had already called in the prescription (non-narcotic by the way), but had made a mistake. The call taker then again refused. Five days later when the office reopened, the office staff seemed anything BUT concerned over the matter, and half-ass apologized. As a result, I shall no longer use or recommend their services.

    New Directions Wellness Center - Olivia Taylor, LPC-MHSP

    New Directions Wellness Center

    1.0(4 reviews)
    0.9 mi

    I tried to work with Dr. Hill on some grief and trauma issues that had come up suddenly. First off,…read moreDr. Hill was late to nearly every appointment I had. Sometimes she would even be making herself tea, while being 10 minutes late to start my session, however, we would finish right on time, and rates were definitely not adjusted to reflect this. (This is a minor point but I felt it needed to be stated.) On approximately my 4th appointment with her I had a death anniversary, and another death that occurred that week that I really needed to discuss. At the beginning of our conversation I mentioned a book I was reading to help me through the process at which point she became extremely irritated. I was only to read the book she wanted me to read, and literally after becoming irritated we worked on a pie chart from her workbook. Zero questions about how I was doing, zero conversation about what is mentioned above, not to mention a pretty ridiculous and extreme diagnosis after two sessions. I wound up working with a much older, more experienced counselor who didn't rely on a workbook. I paid about 4x as much, but after 5 sessions she felt I no longer needed a counselor, and she did not agree with the rushed diagnosis I received from Dr. Hill. Dr. Hill did not feel present, nor did she feel emotionally mature enough to deal with extremely difficult issues. Her matter of fact, and dismissive approach did more harm than good. Glad I saw someone in Canada and glad I got a second opinion. Dr Hill seemed to immediately want to use medication as a solution to deaths and trauma that I'd experienced, which is not the solution I was seeking. Glad I found the right person after this experience. To anyone reading this, try to choose a counselor from word of mouth, rather than from a doctor referral, you'll be happier in the long run, even if it is a bit more footwork.

    We drove there from Clarksville. Got there at 6:30 for our 7:00 p.m. appointment and wasn't greeted…read moreuntil 7:02 p.m. Most of the paper work was filled out except for the demographics. Dr. Reicht took a while to copy paper work and get the pmt. My husband didn't go in his office until 7:35 p.m. and was done by 8:10 p.m. Dr. Reicht said the paper work cut into his time. He still charged for an hour. Dr. Reicht's phone kept going off during the session and was not listening. We paid $100 for nothing.

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    New Directions Wellness Center
    New Directions Wellness Center
    New Directions Wellness Center - Amanda Wells, M.S.

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    Amanda Wells, M.S.

    Gratis Sober Living - rehabilitation_center - Updated June 2026

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