Wonderful staff, clinic very clean. The front desk and technicians were all amazing! The result…read morecame back pretty fast. I also appreciated that any time I called someone picked up and it wasn't an automated system. They are also very upfront about the cost and will tell you your out of pocket cost before you go into the appointment.

Thank you for your response and assistance.... I have not heard from WICE or Peter Akermann, nor…read morehave I received a refund or any indication of the same. I will be happy to take down my review as soon as my 9 MONTH ago due refund is received. The requirement to go to this level for a simple refund of an insurance approved service is not at all reasonable and I appreciate any assistance.

I went to KRC for the first time in January 2023, for an MRI, for my shoulder…read more My first visit was fine, but everything I've had to deal with KRC since then has been nothing but confusion and stress. I lost my insurance a month after my visit, which caused alot of confusion regarding my bill. It took several months, but eventually it got sorted out. However, trying to get ahold of the billing department was ridiculous. I made several calls attempting to pay my bill, left several voicemails explaining myself, only to be called back once or twice while I was still at work and unable to take phonecalls. I've never had such a difficult time trying to contact a billing department. Eventually I was able to talk to someone and get my bill paid. Then, literally a whole month after I paid, I got a call from a collections agency regarding the same bill. I still haven't been able to figure out if this whole thing is going to poorly impact me at all. But I tried my very best to avoid this kind of thing happening, only for it to happen anyway. And I can't blame anything else except the poor communication from KRC. I'll be getting MRI's from somewhere else going forward, if I can help it.

I was seen for an MRI on Saturday, April 20, 2025. Five stars just aren't enough ! My experience…read morewas fantastic from the time I checked in. Loretta at the front desk was so nice as was the MRI Tech Elizabeth !! Wonderful place with a wonderful staff !!

I had an MRI done on June 18. Today is July 7 and I still do not have the results. Every time I…read morecall they give me a date in the future that they should be read by a radiologist. But the date keeps getting pushed farther out with no explanation except they are swamped. I have a doctor appt coming up. I have told them that but it doesn't seem to matter. I even had my doctor's office call and they got the same run around. I think this is unacceptable. At least give me an honest answer instead of the standard lines.

As far as imaging facilities go, this is the place for accommodation of schedules including late…read moreevenings! Staff was patient a d friendly and made my scan tolerable as I'm claustrophobic so the open and extra large MRI was A okay!

Excellent service and great team of people, highly recommend. Appointment was fast and was…read moreeverything went well.

Starting with the front desk crew who were polite, efficient, and caring I scheduled with WICE to…read moresave some money. I've been getting annual contrast MRIs of my brain since I had surgery 15 years ago and this experience was right up there with the best hospitals. Thank you and I'll be back!

absolutely loved this place! Staff was very welcoming and environment was super cozy and…read morecomfortable! I didn't drink enough water but got a new appointment scheduled a few weeks later so hopefully we can see more! Would recommend to anyone wanting an early ultrasound.

What an amazing experience :) I'm overwhelmed with joy that my husband was able to come along and…read moreenjoy this experience with me. The facility was clean. I was seen on time. The ambiance in the room was perfect. The ultrasound tech was so kind and personable. Not to mention it is fairly priced and afordable. I recommend sharing this experience and having that intimate look at your sweet baby

Earlier today I thought I had broken my ankle, I got a ride to this hospital and didn't know what…read moreto expect as it's new and small in comparison to other hospitals in the area. Pulled up to the ER, three people assisted me inside with a wheelchair, I had X-rays and found out it was only a very painful sprain, and was on my way home within an hour. An HOUR. Talk about drive through service, it was the best experience I've ever had in a hospital. The staff were LOVELY, very kind, they matched my anxious humor and made me feel safe and comfortable. This experience was the best one I've ever had with any medical professionals. They didn't question my pain or leave me waiting for hours like other emergency rooms I've been to have in the past. They were very sincere and caring and if I ever need anything, I'm going to this hospital.

Let me first start off by saying what Nicole has done for us is beyond amazing. She became close…read moreto us like family God blessed us under our condition to have Nicole by our side. She made a miracle glow and was by our side through out our whole pregnancy. Every visit she would acknowledge my daughter in my belly as well as my daughter Evelianna (first born) She's amazing at remembering names of everyone who came and we always looked forward to our next appointment!! She even showed us merchandise such as stuffed animals that we were able to record our daughters heart beat. As well as jewelry with our daughters heart beat and name we were able to put it on our daughter at the hospital. Nicole made us feel appreciated and full of happiness didn't bother her that my daughter had a birth defect. She became personal and showed her love not only at work at my first peek a boo but she showed her respect of our daughter as she passed we will forever be thankful for an amazing staff member like Nicole. From the start of a phone call Nicole Was extremely amazing Nicole welcomed us with opened arms great personality. Our family enjoyed how great she is doing, our daughter has a birth defect. Unfortunately we only have so much time that is unknown with her however, with out My first peekaboo we don't know. How else we would be able To capture our precious moments with her for us to remember. The accessories like the stuffed animals we have purchased that captures her heart beat, and the jewelry of the heart beat or picture of our precious. Thank you Nicole for the amazing experience you have become someone our daughter will get to know as she recognizes your voice. Thank you My first peekaboo for allowing families to experience the non medical view of what are children do best part is watching them grow. Again Nicole A. With out you going through this pregnancy would have been so depressing thank you for giving us he chance to watch our daughters life grow as much as possible you are amazing and thank the owners for also being supportive of we have another rainbow baby we definatly will be back and we will travel to you no matter where you go. Angelina - Racine

My partner and I unfortunately had a terrible experience with this business. I first want to share…read morewe were repeat customers prior to this and really liked the ultrasound tech in racine. However we will likely never go back due to how they treated this extremely avoidable incident. My partner and I went in on 01/26 for a DNA early gender determination test. Which per the website states "RESULTS WITHIN TWO DAYS!!!" A very deceiving claim, considering our sample sat in the building until 4 pm on Saturday 01/30. We did not receive our result until the following Monday 01/02. So I guess results within two days of the lab receiving it.. but they'll ship it out when they feel like it. Although we paid $130 and the package had overnight shipping. We specifically picked this business because we trusted their quick turnaround and wanted a more sterile environment than our home to avoid cross contamination. The ultrasound tech also said we would definitely get our results no later than end of day Thursday 01/29 putting us even more at ease. We we tried to call them on Thursday 01/29 during business hours with no answer and I left a voicemail. Called again early Friday and spoke with a woman who said she would provide us a tracking number shortly. Surprise, We never received a call back with the tracking number. We had to follow up with them on Friday evening, which is when we were told our sample along with, "50 other people's samples" , "never left the building". We had friends and family that flew and drove in from out of state for a gender reveal that was ultimately canceled due to their extremely avoidable negligence. I wish I would've remembered the woman we spoke with over the phone, but she stated verbatim that they would not give us a refund because if they gave us one, they would have to give the other fifty people refunds whose samples were delayed. She also made sure we knew they were a family owned business. A refund in my opinion was the least they could do. I am never one to leave a review at all, let alone a negative one on a family owned business.. but I was compelled to given the fact that they didn't care to rectify this situation and caused undue stress on me and my pregnant wife.

Between my husband and I we have had several days at MOSH. my husband had a severe broken leg.He…read morewas there for 4 in 2024. I have had 2 of my 3 spinal surgeries there. I had the best, Dr. Coran and his team. I spent 3 days under there care and I can't sat one negative thing about MOSH. The medical floor is separate from the orthopedic floor and not run the same way. All the nurses on the orthopedic floor are great. Also, you get a menu and can order each meal in a two hour gap and they bring it to you. Dr. Coran is a spinal specialist. He has done all three of the areas of my back with the last in January 25, He took it apart and put it back stabilized so I can continue to do normal things and play tennis. I highly recommend the Orthopedic floor. NK

Went to the doctor for ankle issue I was having in 2023, and I am still dealing with their horrible…read morebilling department. They billed under the wrong name with my DOB, and I called to let them know to fix it several times. Now it is passed the 1-year timely billing requirement my insurance company requires and now they sent me to collections for THEIR error.