Bad experience in simply trying to get an appointment. I was told that I must go somewhere else to…read morescreen my illness before I can be seen by my primary care physician, Dr Gulati, so he can assess my illness. What kind of sense does that make?? I am not feeling well and as a "primary care" physician, he should be cable of and able to perform any necessary screening or medical assessment I may need to assess my illness. I guess I need to find a Dr that is more capable in doing their primary job.

I LOVE this office! Dr. Sardo is by far the best primary care doctor I have ever had. Super…read morefriendly and easy to talk to and super willing to talk to you about anything. I also love the office staff they took me back on time and I was in and out in a half hour which is amazing when you think about doctors offices most days! I had so much fun talking to Cidney she was so nice and I really enjoyed signing up for this office with her. I'm new to the area and she made me feel like I had a friend which was so nice. So if you don't think fast timely service is enough reason to choose this office the super friendly staff should be enough to convince you! I usually HATE going to the doctor but I actually look forward to seeing everyone here again soon.

They had a cancellation so instead of my 0915 appointment, they called the house at 0700 asking to…read moreget there ASAP due to the cancellation. In I walk at 0805 only to find a few people sitting there as it was...THAT didn't set well with me in the least. How much volume do they have here and how far backed up would I have been had I remained with 0915??? I wasn't too thrilled with the frump at the reception desk either. For one thing, my name isn't "Baby," "Hon" or "Doll." Verify this, sign that and initial the other form...and then it's "hurry up and wait" time. At least they had Animal Planet on the tube as I sat in the plain, threadbare lobby. Parenthetically, it's painted the most horrid color of yellow. Two toilets, one small magazine rack and 3 rows of prison-industry seating. Blech! So after a 62 minute wait, I FINALLY get hauled back to the Land of No Return. Originally a 0915 appointment had me going back at around 0905. BTW: I was finished and out the door by 1120. Well once I got back there: totally different and MUCH better story. There was a long line of beds separated by curtains, much as one would find at an ER. Between the lot of the staff back there, I was well cared for and made to feel comfortable. All of 'em from Sandi (RN) to Dave (nurse anesthesiologist) plus others before during and after were professional and caring. They went over my med history more than once to be thorough and make sure nothing was anomalous. So I woke up and it was almost as tho nothing happened (yay, pentathol!) during the hour and change that I was back there. They also took care to make sure I was okay before letting me get dressed and moving along for the day. I was escorted out by one of the staff and I'm told I gotta repeat the process in three years. Well, I'm in no hurry for the time to pass to this business again. However, were one to ask and if given the choice, I'd certainly have no problem using (or reusing, at least) this facility at all. Wee!

My grandmother had a procedure scheduled this morning, very early. It was still dark and the…read moresurgery center isn't very visible at that time of day. So after making a few u-turns, we finally arrived. She was one of the first patients and was taken back almost immediately after checking in. This center doesn't allow family/friends to come back with you before your procedure. I know this bothered my grandmother, and I heard others complain about it as well. However, there are no private rooms. Everyone is brought into what looks like a small version of a hospital surgical recovery room, taken to surgery from that room, and then are brought back to that very spot for recovery, consult, and release. Really, that would be my only complaint about the whole experience. I was called back once my grandmother had woke. While we waited for the doctor to finish a procedure he'd begun on another patient, I could hear everything other doctors and nurses were telling every patient in the room. I'm pretty surprised this isn't considered some sort of privacy violation. Otherwise, all the nurses and staff that were involved with my grandmothers care were fantastic. Everyone was extremely caring, friendly, and even hospitable. I was even brought coffee and asked a few times if I wanted anything more to drink or a snack while we waited. My grandmother has been to this location a few times with my grandfather and says they are always very nice and several of the nurses have been there a long time.