If you want to wait on hold forever trying to talk to a human here, you've come to the right place. They seem to be utterly oblivious to the fact that leaving customers/patients on hold for a very long time destroys the reputation of the practice and the doctors who work there. read more

ABSOLUTELY Price gouging their patients. I was charged hundreds of dollars for a short conversation that could have been handled over the phone. I definitely feel ripped off, and treated as another number/just dollar signs to them. It is such a shame that fair pricing, and ethical practices are getting harder and harder to come by these days.. read more

I had a good experience here. I was sent for my initial colonoscopy. I waited not even 5 minutes for the doctor. Dr Hernandez had the initial visit, asking the right questions short, thorough and to the point. She was nice and explained everything to me. I got the colonoscopy scheduled within several weeks of me coming back to town. The staff was warm and welcoming on that day. From the desk to the nurses. Dr Patel was kind and allowed me to ask any questions and then it was done and over with in a really short time. My appointment was for 9 am and I got done at 11 am. You have to have someone pick you up. I highly recommend them. read more

Love Dr. Kamath. He started me with noninvasive life changes, walking daily in the AM, warm water with lemon, fiber minimum grams per day recorded in a log, return in 4-6 weeks to see where we are. Very smart because poor habits can be much of the issue. why treat you like you're very sick instead of treating the actual disease process that's left AFTER you are cured of your bad habits. Other GIs just started me with immediate colonoscopy and expensive medications. read more

My GI problems were/are not resolved. Two years later, I'm still suffering. Under the care of Dr. Kantor i underwent both an endoscopy and colposcopy. Results showing that I did/ do indeed have gastritis. Gastritis can be caused by h-pylori. This finding of gastritis is consistent with my firm belief that h-pylori was likely picked up from being a health care worker, working under many conditions where it would be easily transfered to me from infected patients. My symptoms are consistent with this diagnosis as well. She herself even suspected that is what I was suffering from. Despite this finding and suspicions by both of us, she vehemently refused to treat me for h-pylori- the obvious contributing factor to my gastritis. Treatment simply being a single course of antibiotics!! Despite me pretty much begging to me treated with a course of antibiotics she wouldn't do it. It's two years later and I'm still suffering. In sorry to write this but had I been treated properly I wouldn't still be living in so much unnecessary pain and discomfort. She's a nice doctor but my criticism to her would be listen to your patients a little more. Day procedure staff was great I will* say. Hence, the two stars. read more

Well this visit was not the 20 minute visit like my last time here was, But then again we covered a lot more material. The doctor obviously took time to acquaint himself with my file before he met with me. He went over the results of both my colonoscopy and endoscopy and provided me with colored pictures of my colon and esophagus! Totally thorough, totally professional, and totally courteous. The doctor explained everything to me in easy to understand terms and when he was done with his presentation I had no questions. I couldn't think of a single one that he hadn't already answered. read more

I saw Dr. Patel in April with many symptoms (bloating, food sensitivities, digestive issues, headaches, fatigue). He initially treated me for IBS and told me to stop taking magnesium because it was too hard on my stomach and stop wasting my money on probiotics. When this hardly resolved any of my issues, he tested and diagnosed me with sucrose intolerance - which when I did my research, is just a symptom of a larger issue. I had asked Dr. Patel if candida was a possible issue and was completely dismissed. A month later, I began suffering from debilitating migraines and all symptoms had gotten progressively worse. Six months later, my new and integrative primary did a GI Map test and found that I not only HAD candida but ALSO H. Pylori AND non-celiac gluten intolerance. I am now on the road to recovery no thanks to Dr. Patel. Don't bother wasting your time or money here. Find an integrative physician and ask for the GI Map. Best of luck with your gut health - I hope it's an easier road to wellness for you than it was for me. read more

Terrible customer service, I had my procedure done there but in order to do so I needed to pay up front because I am not insured. A month later I am receiving bills in the mail but again I was told I needed to pay up front so that makes no sense. I have called 3 times and after 15-30 minuets of being on hold somebody finally answered the call and every time they don't have an answer and tell me somebody will call me back and they never do. The doctors were very nice and the procedure went smoothly. But not being able to get answers and possibly having this effect my credit score due to lack of communication is sad. read more

I had to fill out a 13 page document in order to qualify to make an appointment. I have called twice and emailed once trying to just get in to see the doctor and it just isn't happening. There is no number to call to get actual service. Forget trying to get an appointment at the Sarasota office and go elsewhere. They aren't the only GI docs in town. read more

Back in march I called Florida Digestive Specialists for an appointment with the doctor. Got an appointment 2 months out. a week before my appointment I got a call to reschedule another month out. 3 days before my appointment I was told that the staff I had the appointment with is taking vacation and wanted to push another month out. I lost it. Then magically there was an appointment the next day. During the appointment with the doctor I managed to get scheduled for an EGD. That was over a month ago. After waking up the doctor told me he'd have the pathology 2 weeks max. Since I had an Endoscopy, over 4 weeks ago I've called spoke with someone a number of times, left messges on the Healow app and now when I call I get VM. Still no resutls. When they did answer the phone, I was met with apathy, and callous attitude. Was even told it'll take up to 8 weeks to get results back. I've never heard of 8 weeks for pathology ever. Typically when they say two weeks it's more like 3-4 days. While Dr Kocab is nice when I'm in front of him, the staff is the office is absolutely terrible. They could care less. I've had to put life decisions on hold because I need the results of the test. It amazes me that the staff on the phone could state 8 weeks turn around time for a cancer result when there message on Voice mail states 2-3 weeks. That's quite a discrepency in timeline. That's some cold uncaring people. How they stay in business I have no idea. At a minimum coach the staff or do periodic training to ensure patients are not exposed to additional stress. Short of having another EGD with another Doctor, I have no recourse but to wait and see IF I get a result from the office read more

They've billed me for a procedure that wasn't done. They contacted me to tell me they are correcting their error after only a week. I have to give them credit for acting quickly. read more

wow I am blown away at dr jay kameth! never have I met a more condescending, un-empathetic or disrespectful doctor. just yelled at my partner and I that everything was fine at times only talking to one of us completely disregarding the other, "I have other patients" "ive been doing this for 43 years so I think I know best" and "if you dont believe me get another doctor" are all phrases that came up after waiting 45 minutes for a 15 minute lecturing by dr kameth. blown away!! read more

They have the WORST customer service I have EVER encountered. Whether it's scheduling or a refund, they NEVER call back when they say they will. I am waiting for a refund for 5 weeks, after being told weekly that it would be processed! If this is there service when you are awake, can you imagine how they would treat your body, when you are unconscious for surgery? I wouldn't even be able to take that chance, after the way I have been treated by their staff! read more

Garbage. We show up to our appointment 10min early, we check-in and proceed to wait over an hour because they just completely forgot we were here. They said they lost track. When we got angry about it, we were told that they could just not see us at all. Which of course wasn't an option since my wife was experiencing stomach pain. So because they made a mistake, they decided that they could also threaten us with not giving us the appointment. On top of that, they still made us pay for it after finally getting seen over an hour after the appointment. Awful business. Avoid!!! read more

I have been a patient and when I came into the office with a difficult situation they refused to squeeze me in and I was left crying in an empty office. Not compassionate. I thought Dr Hernandez was compassionate but her office staff were heartless. read more

The Worst! I have been a patient of Dr. Patel's for over a year now. Back at the end of spring I was admitted to the hospital with a G.I. condition. At first Dr Patel seem to be really on top of it and I felt comfortable in his care until... We did one last major blood work test in order to try and find out what's going on with my system. However, three weeks after Dr Patel has received the results I still have not heard from him. I have called countless times, messages left in the portal that they don't even seem to use And also messages left with his very rude medical assistant. It's beyond frustrating. I am still in pain and I can't get a call back from dr Patel. I do not recommend Florida Digestive to anyone although as a hairdresser when I was happy with my services there I referred countless people to them, well that's not happening anymore. I would keep looking for a specialist who actually does care. read more

My nurse or doctor Leena was very helpful and the office on 49th Street is new and state-of-the-art. The front desk staff was friendly with a reasonable wait time of 10-15 minutes. read more

Warning to others before wasting your time, getting a colonoscopy here and then being disappointed at follow up. If you have bowel disease and will not sign to take a high risk biologic drug (Humira) they will fire you as a patient period. Everything was fine until that point. read more

Saw nurse practitioner, Lina Hernandez, she was great. Very knowledgeable and very patient. Staff was also very friendly and nice. I got an appointment time quickly and my wait was not very long. read more