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Center For Digestive Health

2.1 (40 reviews)
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Updated 3 months ago

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8 years ago

Dr. Bakken was wonderful. I fell asleep, woke up twenty minutes later to her smiling face with my husband at my side.

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Review Highlights - Center For Digestive Health

Bologna was conducting my colonoscopy.

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Michael Kam, MD

Michael Kam, MD

1.0(1 review)
5.4 mi

So, I want to start by stating that Dr. Kam seems extremely knowledgeable and well established…read morewithin his field. This low rating is not due to the doctor himself. I feel bad having to give such a poor review but it felt necessary because this is hands-down the WORST office staff experience I have ever had the displeasure of dealing with. They are super mis-communicative, rude, belittle your pain, and slow. The slow could be due to over-booking appointments, but the rudeness and miscommunication were absolutely unacceptable. I was given sighs of annoyance of for calling in for my test results so often even though you as the patient are required to call in when you assume the results should be in by. (Versus just having the office call you to notify you of your results which most offices do.) when they give you an estimate of 1-4 weeks for how long the results can take it seems weird to be getting annoyed responses from staff. I was told results were ready over the phone when they were not and then belittled in the background by a staff member being told "I just needed to deal with it" which they were unaware that I could hear. I know they might not have meant much by it but it can be very demotivating and disappointing to hear those things as a patient who is just looking for answers and has been in lots of pain for a long period of time. The time that appointments are at is very general at this office. Both times I had to wait 45 minutes past my appointment start time to even get in a room after being told to be there 30 minutes early. If you are someone who is busy this can really mess with your schedule as most people have strict work hours. Overall, I was just very disappointed and wished my experience had been better. I am not a person to complain as you can probably tell by my very little amount of reviews I give. Had I experienced maybe only half of the negative things I had, I wouldn't have even bothered reviewing.

Center For Digestive Health - gastroenterologist - Updated July 2026

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