Doctor decided to do an eye exam at a follow up appointment. Didn't bill Vision insurance, only health which won't cover the eye exam. Now, I can't get anyone on the phone at their billing department for them to submit to vision insurance. Get on the call back list and all I can get is a voicemail 3 HOURS later! This is absolutely ridiculous and I'm not paying anything until I can speak to someone to have it sent thru my vision insurance first! read more

I went in to see about getting my droopy eyelids fixed. They sent me for a field vision test which I did on June 5, 2025. It is now October 5th, and they will not give me the results. After 5 months and me calling 4 times to ask for the results, I still have heard nothing. They are very diligent about billing reminders though. I finally paid it to avoid possibly being turned over to collections, but I will never go back and do not recommend. read more

2 hour wait while in surgery, lined up toe to toe with many patients on gurney. It was creepy. The lens implants are the wrong prescription. I have really bad halos and glare. I have had the cataract with lens implant. I have had the yag. I still have horrible halos and glare and my prescription is still wrong. Vision is WORSE​ read more

Front end office reception were condescending and impatient. The eye doc I saw was just doing the assembly line exams. I specified to use my vision insurance, but the ran it thru my medical insurance. Totally about numbers, not people. Never, ever, again. read more

Excellent eye surgeons, experts at cataract removal. But absolutely horrid billing practices. No need for hidden charges, but they let their business managers keep running poor customer services at the front desk. read more

I went in for an eye exam that my insurance covers 100% I have been getting a bill since then. I have called and was told it would be taken care of. I have continued to get bills. When I call it tells me my hold time is 2 minutes. I sit on hold for 15 minutes before I call back and request to receive a call back with a 4 minute wait time. They immediately callback and say I have a 4 minute hold. I again press for a call back. It disconnects. I call back again and it says 4 minute hold. So far I am 10 minutes into the call. I absolutely cannot stand bad service and will save myself time by going somewhere else next time. 100% do not recommend. Also, the person that does the glasses and contacts shouldn't be a customer facing employee. Customer service is non existent!! read more

I would def not recommend the eye center for any eye care. very disrespectful and rude administrativepeople.

I had an appointment that had to be rescheduled because their machine broke. Ok, I understand. The day before my new appointment they called to see if I could come in earlier. My schedule didn't permit it so I was told to come in for the original appointment time. I arrived and was taken back to do a couple tests and then was told to wait in the lobby. I was then called up to the desk and told that my exam had been canceled and I had to reschedule. No one told me that or I would have rescheduled the entire appointment. My time is valuable too. read more

Been trying to get a call back regarding ordering contact lenses. I seriously believe they don't this type of business and you can NEVER get anyone human on the phone period. No return calls. Nothing. PATHETIC. read more

Of the last 4 appointments I have scheduled with Dr. Long, 3 of them have been canceled by her. I have never been able to get an appointment sooner than 4 months out. When she cancels, the next "earliest appointment is often months out also. read more

Variety of services primarily eye exams and optical exams eyeglass frames Optometrists Opticians read more

I had my annual eye exam on Sept 4. I was assured at check-in that eye med Insurance is accepted. I recently got a text message saying I owe $169.64. I called the Billing department as Eye med has been accepted every time for my past 3 annual visits. I spoke to John who said even though eye med is accepted, Dr.Long asked the charges to be billed to Medicare. Shouldn't the patient be informed if the billing is going to be different? What happens to an unsuspecting and vulnerable senior who has not budgeted for this extra expense? How could a routine eye exam cost so much? If I had been told of the charge, I would have gone elsewhere. read more

first time visiting for husband and I together, saw Gallagher for normal annual eye exam. We received an almost $200.00 bill from him changing our normal annual covered visit to a medical visit unjustly and he added in his billing notes false medical information regarding my spouse. we were in the medical exam room together the entire time, nothing different done for myself or my spouse. Shady practice! Never returning, visitor beware!! read more

They told me I needed to come back in 3 times to check my contact prescription. I was confused but thought maybe my prescription changed. No, my prescription had not changed and i told them I was happy with my contacts yet they kept pushing their favorite brand as if they were getting a kickback and charging me again as well. Now they are still trying to bill me more. I've called 4 times and told my story asking for a manager to call me back, they never call me back. read more

I went in for a new pair of glasses . First thing I noticed was two people arguing with the two receptionist. When I got there, the one I was talking to told me that 5 years ago I had been late paying a bill/ it was paid for 5 years. The reason it didn't get paid was because it wasn't addressed correctly. Soon as I found out about it , it was paid. I was told I had to wait until a doctor would decide to reinstate me. Lot of crap for a 2 1/2 star outfit. read more

I am happy to express my appreciation to Dr. Lori Long. She and her staff are professional and answered my questions and concerns. Your kindness, dedication and compassion make each appointment a pleasant experience. Sharon Fowler read more

I didn't realize how awesome my ophthalmologist practice was in Michigan until I had an appointment at Center for Sight. And I often do reviews when I've received excellent service. This is not one of those. Warning, the staff is trained to try to sell you on procedures you don't need. I went in for an EyeLid measurement to see if I could have surgery to repair my eyelid droop. When I went for the measurement appointment, I received an examination for glasses. I did not need an exam; I just had cataract surgery this summer and I have 20/20 vision now. I was told all new patients have to have an eye exam. And in desperation for repair of my lid I agreed. I was told the measurement would be after this appointment. And surprised that they suggested glasses (in a month after leaving Michigan my vision changed??, I don't think so) and laser surgery to correct the bubble left from the cataract surgery. Of course both of them were optional. So I left frustrated but was anxious to follow up that appointment with the measurement appointment. I went to the measurement appointment and was told no, this was just a consultation to see if the measurement was recommended and there would be three more appointments needed before scheduling surgery, and they were scheduling out to the end of April and into June. I was utterly speechless for a moment then in anger said I was misled and upset and I no longer wanted to be a patient of Center of Sight. I left. After reading some of the reviews, post appointments sad to say, I see others have had the same problem. BEWARE! read more

I Started seeing Dr Mary E. McVey for routine eye exams and what a highly experienced and incredibly talented eye doctor. She detected my cataracts as the major issue I was having and guided me through the process making me at ease in making the right decision. Selected Dr Joshua Kim as my cataract surgeon and what a Rock Star he is. Brilliant in his field. He completed my second surgery today. What an Amazing Staff they have from the front door all the way to the Surgery Unit. Everyone of them take Great Pride and truly make you comfortable. read more

I was a new patient at Center for Sight and it was one of the worst experiences I have ever had. I have been in glasses since I was a child so over forty years of eye exams. Check in was confusing for me and also for the people that work there. There were multiple desks and I stood around for 10 minutes before someone asked if I was there to check-in. Without my knowledge the facility charged my health insurance and not my eye insurance for the visit because they "miss coded" my routine eye exam for a medical visit. I ended up paying more than I should have for a routine eye exam. The only reason I went here is because they accepted my eye insurance so I thought it would be an inexpensive routine visit. "Dr" Lori Long continued the trend and seemly did not listen to anything I said. There was a complete disregard for my needs or what I wanted. It's my eyes so it's my choice but that's not how it went at the Center for Sight. I am in Healthcare and have a good idea how these things should work, lets just say I will never return and would not recommend to anyone. read more

The staff at Center for Sight are very nice but my cataract surgery left one eye worse than before surgery. I can't understand why I would have to pay an additional $2,000 to be able to see at least ad well as I did before surgery in that eye. They have 3 levels of care. Medicare paid, an up charge for a second tier whch is supposed to be better than basic medicare surgery (apparently it's not better as one eye is worse) or a patient pay of $2,000 (over and above what medicare pays) per eye to have the best surgery. I thought surgeons were supposed to do their best for all their patients. I was wrong! Didn't get anywhere near what I should have gotten and had I known how badly my vision would be affected I wouldn't have had the surgery at all. BEWARE! read more

My husband and I have been going to Center for Sight since moving to Florida 8 years ago and have nothing but praise for each and every employee and Doctors we have seen.When you check in your greeted with a smile and treated like they've known you forever.Very professional and knowledgeable. read more

These people are a bunch of scammers. I went in for a routine exam for lens change. They wanted me to do a bunch of test. I asked the assistant if the retina pictures were covered by the insurance to which she said yes. Wrong person to ask did not know but still provided an answer. Insurance do not cover retina pics. They know that but include in their routine without informing you. Then send you a bill in the mail. New insurance and eye doctor so i was not sure what was covered and what was not. They took advantage. Beware clarify everything if you go to them. My advice is go somewhere else. read more

I had cataract and lasik done this year. I've been wearing glasses for close to 50 years. I can now say my right eye is20/25. My left is able to see but vision is distorted since birth. I highly recommend Center for Sight! Dr. McVey and her team are excellent in what they do. I let everyone I know how great they are. See for yourself. Make an appointment! read more

I called 2 weeks ago to make an appointment. No answer! I left a message advising I would like to make an appointment with Dr. Danuj Banker. 3 days later I got a call back and a message was left as I was unable to answer because I was at another Drs. Appointment. It's now 10 days later and I just tried calling back, and once again, no answer! There's no way they are too busy to answer calls to the office. If so, maybe get more help or even ANSWER the call and ask if a person doesn't mind waiting!?! So unprofessional! This is unacceptable and I will NOT be wasting my time with this office any longer. I'll be looking elsewhere for a Ophthalmologist! Unreal!! read more

Overcharged me TWICE. Both times I had to leave a message about my bill and never got a call back. Mistakes happen but I am worried for those who do not review their bill as I have. Generally disappointed. read more

Been going there for years very professional and good. They are excellent in knowledge about the eyes and the lady that adjusts glasses in on spot read more

If you are in the mood for rude and pompous receptionist try calling these people. Specifically Jessica. She sounded about 13 years old. Sorry to be so ,harsh but don't want anyone else to have such a problem. read more

Brian Collins, the office manager, was in contact with us today and completely remedied the situation! Thank you for your great customer service, understanding and kindness. We are happy to be able to continue to see Dr. McVey. We were very disappointed in Center for Sight in Englewood at Pine and 776. My husband's contact lens prescription was $80 more than Sam's Club. We tried to return the unopened boxes the same day of purchase with no luck. read more

Very pleasant staff, willing to go above and beyond. I worked with licensed optician Kathie who was more than helpful. Very knowledgeable and professional. I didn't feel rushed at all. Will definitely be back for all my vision needs and would highly recommend Center for Sight (Englewood) to anyone! read more

Center For Sight - Englewood - Lots of frame selections, many designer (ex: ray ban) - Ophthalmologists Near Me - Englewood, Florida

Bought Polaroid prescription sun glasses for $ hundreds & they are rubbish. Center For Sight replaced one lense that got scratched because the arm of glasses frame hits lens and scratched it. Did the same in another couple weeks and coating on inside of lens started separating from lens. This time Center For Sight would not do a thing. I now own a pair expensive prescription glasses that I can not use. Thank you very much Center For Sight. My suggestion is take those prescription Polaroid sun glass off the shelf. They are a joke. Number two, start to treat your customers like you really care. I know your running a business, but you still need to show some compassion to your patients. read more

I've been going here for a year now and it's great.. staff is very nice and professional.. optician Lindsey and Jim are always very helpful and make sure you get what you want.. all the doctors are awesome also. Definitely recommended to others read more

They send you spinning from one room to another, no explanationtion, no names offered, just shuffled and turned around, really bizarre. I must have been in 8-10 rooms for a miltitude of exams, NONE of which were explained. As a FNP myself, this was very disturbing. Will never return. read more

Terrible experience. The doctor lied to me and admitted it! Waited in a dark room with nothing to read for 40 minutes and then walked in with no apologies just a smile on her face. Said no magazines to read because I might have an infection. Really! Told me all tests were good when the assistant never even did the test. Said she lied because she didn't like my attitude when she walked in room with a "good morning" after waiting 40 minutes after already being in there for over a half hour with the tec. read more

Fancy building for a very small town of much much older people. (75+0 Easy Pickens for in insurance scam; they send the insurance from them. NO BEDSIDE MANNER even if you stand upright and drove yourself in. I had the feeling of in and out. Diagnosis lenses provide less clarity than what I had, and I was told "thats as good as it gets; lets schedule you for Glaucoma and cataracts. ( add to the mediare bill) I have some money; because I knew where to spend it. Just go to Costco or Walmart. Same degrees maybe better diagnosis.... That's my experience. Southwest Florida! You are being victimized by the people who have set up offices because they think you are onto "go to the doctor syndrome". Some of these people are no more than looking thru a 1948 lense finder and asking .....What looks better this or this. You are the victim. They want your money. They are not Angle from Heaven. Just the opposite. They are the parasites that " merely lick the wounds" of us old and suffering. and convince that is health care read more