Nurses were great, professional and cordial. Doctors not so much. Had a tech leave me alone in a…read morewheelchair in an equipment storage room after a MRI. That probably was not hospital policy.

I went to the ER today as my doctor advised, and the lady at the front desk yelled at me before I…read morecould even talk to her. I suppose she was cranky due to the amount of people in the ER waiting room? Thats still no reason to be so unprofessional. She literally yelled at me until I cried. I understand that everybody has bad days but a person like this should not be in the healthcare business. This is Edwards Hospital in Naperville on Thursday April 16th 2026 between 5-6pm. This woman needs an immediate review

Emergency Care (and some Follow-up Care) -…read more NOTE: I have a lot of Good Things to say about CDH ("Central Dupage Hospital", they seem to call it!), and a few Bad Things to say, as well. In the final equation, the "goods" outweigh the "bad", and leave me with 5 stars. My Health Issues are my own, and not the Hospital's. I have taken this into account. I will also reference comments made by other Reviewers... and I will not judge your own opinions, but only the comments others made. Let's acknowledge - right up front - that Hospitals are ALWAYS understaffed. After all, who in their right mind would want to deal with people like me, or are writing negative reviews on Yelp, whining and bitching about their Entitlements? And do this for an entire Career of 12 - 14 hour shifts? Not me, bucko. I went to CDH ER after visiting the Warrenville Urgent Care Facility, for a *severe* nosebleed. As I near the end of my Tenure on this miserable planet (whose Joys are compounded by His Awesome Puissant Orangeness and its Clown Car Administration), I've seen a lot of things - but NEVER a nosebleed like this. Think of a fast-dripping faucet, just shy of a constant stream. It literally scared me. My Bride and I worked at home for 10 hours trying to stop it, and could not. So, we climbed in the truck. Warrenville Urgent Care took a look, and recommended we go to CDH ER. We walked into the ER. Warrenville had obviously called ahead - the nice ladies at Reception saw us, and motioned me toward a waiting gurney and Nurse. There was zero wait time. Fast-forward 4 hours of serious effort by the doctors and nurses and a couple of what they call "Rhino Rockets" stuffed up my snout, and we had it quenched. We agreed that the Probable Cause was "Eliquis", a blood thinner recently prescribed to me to combat another Health Issue as I crawl toward the grave. A blood vessel had ruptured in my schnozzle. But there was also a collateral concern - I had lost so much blood during those 14 hours (circa 2 liters, we "bevnap estimated"), that the Doctors wanted to monitor me awhile. My Hemoglobin level was 7.1. So they admitted me, with my agreement. The ER Experience? Check, check, and check. No issues, professional, courteous, and caring. Up to the Second Floor, Cardiac. In Cardiac, the Doctors, Nurses, and Assistants came in and introduced themselves. I spent the next 4 days there, and reflecting on the experience, I have very few complaints. I'll list 'em below if I have room, or in a follow-up post. But overall, they took very good care of me. The Cardiac Experience? Check, check, and check. No issues, professional, courteous, and caring. I'd like to personally thank Nurses Josh and Isabella, who looked out for me over several lonely night shifts - I was insomniac, and if I slept for the next three days, I really can't remember it. But, hey: this is a review of the ER, so let me tangentially address some of the Yelp comments I saw: * "The problem with most ERs is under staffing." - Yes, indeed. That's called economics. Nearing the end of my life, I can't say I've ever found a solution, except to stand up for yourself where needed, and don't make a fuss if the issue is triaged-out. * "They know how to spend on remodeling" - Yes, indeed. I would also venture the opinion that *this is the best-looking Hospital I've ever seen" *. And, why should they not work to make their Facility as attractive as they can? Construction workers are not Doctors, and there is a shortage of Doctors. * "No one came to check on me with any regularity." - Yes, entirely possible. That's why there's this widget attached to the bed with a "Call Button" on it. This comment suggests a 'passive approach' to one's own Health Care - waiting around for things to happen to you. Enable yourself. * "Ran test and wanted to run more." - Yes, indeed. Corrective process for sacs of meat (e.g. Humans) follows a procedure where you must wait and observe the outcome of the last action . * "They nickel and dime everything." - Yes, indeed. That is the current state of the American Medical "system". Vote to change it, sir. And, to punish the Orange. The Bad's? Well, I took a look at my own notes, and nothing was important-enough to bear mentioning. I'll call-out a few, just for drill: * Their signage (Facility-wide) is abysmal, and does not support a first time visitor. * There's a Valet available to help you park your ride after arrival. You'll never see him, due to the poor signage. Now I am approaching the end of my Character Count (as well as my Life!!), so let me stop here. But please keep in mind - these are people who have devoted their entire lives to helping people, undergoing the strictest training of which I'm aware, and working shifts that exceed what I would EVER consider putting up with myself. Can they make mistakes? Sure! But give them the grace to be human every now and then, and question them if you see an issue. Stick up for yourself. Peace.

This emergency room is a nightmare! Minimum of 5 hour wait and then some. Multiple blood tests…read moredrawn and blood pressure taken for waiting room people. People leaving because they can't wait and longer. Racking up charges and haven't even seen a doctor. Doesn't seem to have any order other than sitting for the 5 hour minimum.

Intensive Care was of the highest quality and the treatment of my sister during her heart surgery…read morewas very intense and personable. I highly reccomend this hospital.

From the owner: At The Forefront of Medicine…read more 43 locations throughout Chicagoland!At the Forefront of Medicine Since 1927The University of Chicago Medicine, with a history dating to 1927, is a not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices throughout Chicago and its suburbs. UChicago Medicine unites five organizations to fulfill its tripartite mission of medical education, research and patient care: Pritzker School of Medicine, Biological Sciences Division, Medical Center, Community Health and Hospital Division, and UChicago Medicine Physicians.

The food is beyond horrible!!! I ordered the chicken Piccata. It was so overcooked and dry I sent…read moreit back and ordered a cheese sandwich, that they got wrong. Can't make a cheese sandwich? No salt on an omelet, that was a cheese omelet with no cheese. Be ready for a food experience like no other. You've been warned! The bed was comfortable and the nurses were great.

This is the third time I had a horrible E.R. experience at Advocate Good Samaritan Hospital. I was…read moretreated very bad. Nobody would give me a blanket, even though they saw me shivering. They left my legs dangling from the bed and did not offer to prop them up. They were monitoring my heart, which I didn't need. One nurse in particular, Michelle, said I couldn't get up to use the rest room. She placed my medical equipment behind me, so that I couldn't get up. She was a real snot and not professional at all. Finally, I had to pull at the equipment myself just so that I could go to the bathroom. Then, the worse part is that the doctor misdiagnosed my condition ... said I had the start of blood clots and they needed to keep me their for a few days. I had enough, so I checked myself out of the hospital. Next day I went to the E.R. at Central DuPage Hospital. HUGE difference in how I was treated. I had warm blankets, a great bed, and was attended to very well. Found out I did not have the onset of blood clots. I am home now and doing very well, thanks to CDH!

I highly recommend Dermatologist Dr Arjun Dayal y his staff at Rush-Copley in Aurora. The Dr &…read morehis staff were a great team, professional & friendly. They explained the procedure very well y answered all my questions.

The emergency dept is a joke. I was taken by ambulance wiith very high blood pressure and I was…read morehaving severe tremors. when they tool me back for vidals the nurse who called me didn't even go to roll me in. I guess you expected me to do it by myself. Then she asked me what my problem was told her I had problems with anxiety, but this was not anxiety because I was seeing an d for abnormal test results, at that point the person that brought me in was trying to explain to her what was going on, and ignored her and started talking to the other and didn't even pay attention to what was said. they took me back to the waiting room, and I waited for 5 hours. when I asked how long it would be, she said it would be 6 1/2 hours more. There was some people there, but there were them that like they were just falling asleep. In the meantime I'm over here having tremors and wondering what the heck is going on with me once the subsided I decided to leave I wasn't gonna wait 6 1/2 hours. Nurses were not paying attention people that were there. People were sitting there for hours and hours on end people were leaving because they were upset. This is the worst place ever for ER. I do love their. Department but the ER sucks.

Ended up coming to this hospital after a procedure I had done in Lagrange. Had to be admitted…read morethrough the emergency room due to treatment needed for pain post procedure. Got admitted within a matter of minutes and got treatment within a matter of minutes. Granted I got there at 3:30 in the morning The staff was super friendly and sympathetic to my issues, and truly were doing everything they could to relieve my symptoms. Only had an issue with one nurse in the emergency room that wouldn't listen to me. I ended up getting admitted and going into a room My room was at the end of the hall, and it was very quiet I was there for two days, and I have nothing but good things to say. The nurses, the people who bring your food, the people who clean your room, everybody was super friendly and caring. The cleaning people and food people would leave the room and say "hope you feel better" every time .... Their attitudes made a bad situation a little better Kudos!

The his one is difficult for me. My brother had a medical emergency and was taken to the ER at…read morethis hospital. We were told that he had to be revived as he went into cardiac arrest in the ER hallway. Initially we were told he was revived after 20 minutes, then on the 3rd day of his stay in icu we were told he was revived after 40 minutes. He spent 3 days on life support as we were lead to believe he had a chance at recovery. He didn't make it. I believe he was kept alive only to donate his organs. As siblings and veterans we had previously discussed organ donation and I respected his wishes not to donate. His nurses were great.

I had been a patient at this office for well over a decade, long before it was bought out. The…read moreproblems really started after my longtime doctor retired. Even though I had already seen several doctors within the practice over the years, they assigned me to a new physician who seems to demonstrate a real lack of genuine care for patients. I asked to switch to a doctor I already had an established relationship with and was flat-out denied. What made this even more frustrating was that I had recommended this doctor to other family members, and they had also become patients there. Yet I was told that because they had not seen the doctor within the last year, they were no longer considered active patients. This was during 2023, as the pandemic was winding down -- a time when many people still were not scheduling routine visits unless absolutely necessary. Every visit now feels less about healthcare and more about being sold something whether it's the latest vaccine or a new diet drug. What should be a simple refill for blood pressure medication has become an exhausting process. Every refill turns into, "You need to come in for another checkup, physical, or bloodwork several times a year or we won't refill it." Yet during the physical itself, I was warned not to discuss anything beyond the physical because that would require a separate appointment, and another copay. Communication is equally frustrating. If you need help with a prescription or pharmacy issue, there are multiple phone numbers to call, but nobody seems empowered to actually help. The standard response is, "I'm not part of that team, but I can send them a message." Meanwhile, the pharmacy never hears back and this is with Walgreens, not some small independent pharmacy. The office used to feel patient-focused. Now it feels cold, fragmented, and transactional. At this point, the patient feels more like a nuisance standing between EE Health company and extracting as much money from insurance as possible.

RUN from the Endocrinologist department and run fast. Staff is rude, condescending and flat out…read morelies. Took months to get an appointment. 16 hrs before my appointment they call to cancel. Doc sick. That when then staff members stated, if the couldn't squeeze me in, in Dec then my appointment would be March 2,2026. They'd call with a time. January 2,2026. Haven't heard from them, nothing in my chart. Call the Endo department, get met with a rude lady saying we tried calling. Looked in my call log just to double check and make sure and guess what, no calls from them. Tells me they can't reschedule without talking to me. Told her than the lady that called me lied. Tells me, that's not the point. I asked to speak to the supervisor, she was not happy, placed me on hold forever. Never did get to speak to anyone. ​

Emergency room team was the best. Nurse Robin, Nurse Rachel, Nurse Marcella, and Dr. Papas were…read morefantastic. Took great care of my 90 year old Dad. Delnor was the busiest I ever seen. Yet the staff still took the time to attend to all my Fathers needsI. Found the time time to to be attentive to my Father and answer all questions. I highly recommend Delnor Hospital Emergency room.

Concerning Dr Santwani, neurologist at Delnor: Husband's…read moreacute onset illness brought us to ER. Husband was admitted after initially being released then deteriorating in the hospital parking lot on the way back to car. Dr Santwani, the so-called neurologist, FAILED to call back with detrimental spinal tap results so that my husband could receive further testing. Instead, he gave my husband a clean bill of health sending us down a different path all together resulting in nearly a year of misdiagnosis, under treatment and permanent damage. Northwest is a failed hospital system. You'll be hard-pressed to find an American doctor who cares about the patient and wants to solve the illness. Avoid Northwest AT ALL COSTS.

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

My mom was admitted to Mercy after being taken there by ambulance Labor Day weekend 2025. We…read moredidn't want her taken to Mercy but they go to the nearest hospital. She was in the ER for over 24 hours before being admitted. Unfortunately for the ER staff, they were understaffed on a busy weekend. She was admitted with an unknown condition. We just knew that it seemed to be affecting her quickly. The physician staff, which are brought in from other hospitals like Edwards and Northwestern because tbey don't have their own, we all AMAZING. The nurses, CMA's, CNA's, physical therapy, speech therapy staff, even the housekeeping staff, were all incredibly caring and kind to us. My mother ended up having West Nile. She was in for 2 weeks, we almost lost her. Dr. Ines Casey was her infectious disease doctor was with us every step of the way. After she was discharged to a rehab facility she had to be readmitted again, only this time she was closer to Edwards Hospital. It was like night and day, her 2 weeks stay there was terrible. No one even wanted to understand what had happened to her or what she went through. They thought she was just some old lady with dementia, which couldn't have been further from the truth before West Nile. But we lucked out when we realized Dr. Casey was on staff at Edwards and was asked to see my mother. She then explained to doctors and staff her condition. I just wanted to thank Mercy's staff for all they did for us. My mom is now almost back to her normal self. I know Mercy use to be a non for profit and now it's owners are for profit. I know they are understaff there, they should really rethink how they treat their nurses and staff members because they are some of the greatest people we've met.

Horrible quality of care, horrible communication with patients and family. The ER is a disaster. I…read morepleaded with the paramedics to take me to CDH, but due to weather, they could not. I told them exactly what I've given every other time I've been in the hospital, and they were just going along making all their own decisions based on absolutely nothing. I've been in an out of CDH with an attack in 4-5 hours. We spent 9 hours at Mercy before ripping my IVs out and leaving. hour and a half later the cops showed up asking if I still had my IV in. Its now very clear what their intentions and perceptions were. These people are going to kill someone, and I hope their family sues them in to bankruptcy.