I had to make an appointment to talk to a psychologist. When I called and spoke to the office staff…read moreeveryone was very professional and pleasant and very kind. They listen to what you need and get you appointment quickly. The counselor I had was very professional and made it extremely easy to speak to her. I felt very comfortable speaking to her. Highly Recommended

Highly recommend to anyone seeking help. Calls return that same day. Dr. Bibby and Dr. Casiano are…read morevery knowledgeable and truly care about you.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

I always feel great following any services I receive from Lindsey ChiroPlus. Dr. Kate is very kind…read moreand professional. She spends time listening to my health concerns and develops a treatment program that provides positive results. In addition to Dr. Kate's treatments, I have used other services at this facility. The massage therapists are exceptional. Each therapist offers various treatments. My most recent massage included Cupping Therapy. The therapist, Rafael, explained the procedure and how it would be beneficial for some post surgical discomforts that I have. Afterwards I was so pleased and felt immediate results. I have been to several Chiropractic facilities but this one outshines the others. The exceptional responsiveness of Lindsay ChiroPlus allows me to feel confident and at ease. I highly recommend this healthcare provider.

Experienced & knowledgeable massage therapists, friendly office staff, and Dr. Lindsey is an…read moreabsolute magician! The massage therapists & Dr work together to address individual patient needs & care. I called last week & was treated the same day w/ both a massage & chiropractic adjustment. I am beyond thrilled that they take my BCBS insurance & are conveniently located for me too.

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

Unlike the other reviewer, I have had a great experience with the staff at Deerpath Primary Care. I…read moremoved to the area from Indiana and had no contact in the area, and found Dr. Lisa Newman after extensive research on her credentials online. Scheduling is very efficient, the staff is friendly and courteous, and Dr. Newman immediately put me at ease. This is a very professional clinic and sees only adult patients, I believe. Most communication is backed up with email reminders and an online portal so you can complete all your paperwork ahead of time so you don't need to get there so early the first time. I had my labs drawn during my first visit and the results were available after one week, viewable through my DPI "portal", and Dr. Newman called me personally to explain them, without my prompting. I highly recommend this clinic. The excellent, friendly patient care really shines when paired with it's easy and transparent web presence. It is very professional and I have full confidence that my heath is in good hands with the men and women working there.

This clinic tries to improve their customer service, but they still fall short. No one answers the…read morephone when you call, and they don't call back right away when you leave a message. They established a patient portal where one can e-mail a nurse, but the e-mails are often misunderstood (i.e. they sent a prescription to Wal-Mart instead of Walgreens). Recently, I asked for a refill of a particular prescription. Instead of filling up a 30 day supply, I ended up getting TWO pills! That's $7.50 a pill...! I am going to look around for another primary care doctor. They do have a nice facility in a professional building, but looks can be deceiving. If you have other medical options, explore them.

Unprofessional. In January, we scheduled an appointment with a specific medical provider. After…read moreconfirming with us and verifying all insurance info, they then cancelled our appointment and rescheduled us with a nurse practitioner. It was neither what we asked for, nor wanted, but we were stuck and forced to take the option. We went to our appointment on day of, and they said that the alternative appointment that they gave us was also cancelled, not by us and they couldn't tell us who cancelled the appointment. Gave us an appointment 2 months down the road. Kinda defeats the purpose of time sensitive to reschedule 60 days down the road. Bad customer service, so can't comment on quality of care. Pass on this place unless you like being given a run around.

It's sad that the practice has deteriorated like this since Zimmerman turned it over to new…read moreleadership. Their hours stipulate that they are open from 9am to 12pm, but when I called at 9:30am, I had to leave a message with an "agent." The office staff is rude. And finally: I had called two days previously, on a weekday (because the practice refused to accept my pharmacist's request for a refill on a prescription the day before), and was told that a request would be put in if I made my annual appointment, which I did. They then did not forward my request to my pharmacist and I am now out of my prescription. I would highly consider a different practice, as I am sure there are several that could meet your needs as a patient.

It has taken me one year to write this review, which has allowed me to reflect on the journey we've…read morebeen on these last 365 days. Our family was at a crossroad and my husband was struggling to find his way back to us. That is until he found NIRC. I am forever grateful he found your program and walked through your doors. He entered broken and came out stronger. You gave him back his clarity and set him down a path with guidance, compassion and the tools that he needed to succeed. Pastor Bill Orris was his beacon and helped lead him through the fog. I am forever grateful that he found your program and ultimately found himself again along the way. He has now been sober one year and counting. There are no words to express the gratitude I have for your program and the impact it has had on our family. I honestly think we would be on a much different path had he not found NIRC and I hope that our story can give hope to others that are navigating through the darkness that there is light at the end of the tunnel. Thank you NIRC and all of the staff that brough my husband back, not only to me, but to our family. We've made so many amazing memories with him this past year and he is able to look back, remember and reflect on everything that we've done together. His life is no longer a fog, it's now vivid and clear with purpose and filled with endless love.

Absolutely horrible experience. I would not recommend Northern Illinois Recovery center. Her is…read morewhy: 1. Intake specialists lie to you. They said I can contact my son via cell phone. I am a single mom and I asked to have access to my son via cell phone and my work iPad to keep them updated. I will share the actual texts between me and the intake person at the end that proves this. 2. This facility is not equipped to handle detox. Day 1 of my arrival they gave me Valium to treat my alcohol withdrawal. They waited 10 minutes after I swallowed the pill and called the ambulance telling me they have no Intravenous or intramuscular available to give me, and they called an ambulance and sent me to a local hospital emergency room. Upon arriving there, the ER doctor said I was fine and the northern Illinois Recovery center should have waited at least 30-40 minutes for the Valium to work. My vitals were fine and the ER doctor was said I was medically cl to go back and he said I needed nothing from them as he checked me out and said all my vitals were good. Now you know I'm going to receive a bill for the ambulance and the ER visit that was completely unnecessary. That shows you the incompetence of the staff and the Director of Nursing at NIRC that made the decision to send me to the ER via ambulanc. Even the paramedics in the ambuLance said my vitals were fine and why aER they sending me to the hospital ER...after giving me a Valium 10 minutes ago and not waiting for it to take effect. 3. There was one interaction with a therapist and case manager for a 11 day stay. Both of them were useless, no follow-up. 4. There was one educational class a day and that's it. 5. On my last day, it was 5:30pm and I requested to stay overnight so I may attend the 6-7pm AA meeting. The nurse Eunice even recommended I stay overnight so I can attend that and it'll end at 7pm and I can receive my final night medications, otherwise I'd have no medications for night if they discharged me because it was a Sunday and all pharmacies close at 5 pm. So he said he had to get permission from the staff and director Nick. The director Nick and rest of staff said I had to be discharged immediately because I changed my mind to stay and my discharge papers were done. That was the answer I was given. Now what caring treatment center would do that? Not this one. I had to leave then and there, unable to say goodbye to most fellow inpatient friends I made. They were crying and so was I. 6. All of this show what a unprofessional, uncaring and incompetent director and staff they have. Here is the text messages from the intake specialist before I went in saying he spoke to Nick director and executive director regarding they'd allow me to talk to my son via cell phone and use of my work iPad.