Dr Bartolomeo is a good doctor but his front staff is bad 3 days and they don't answer their phone…read moreI had to go and make an appointment in person which is 30 minutes each way from my home that's where we're at with this doctors office

Been seeing Kelly Brawley for years, but she left without explanation. Now it's like pulling teeth…read moretrying to make an appointment here, to refill my prescription, or to get anyone on the phone. For my last in-person appointment, it's a 45 minute drive for me to reach the office and when I arrived, the entire office was closed and empty, even though I had continued to receive appointment reminders up until that point. I've been calling the office for days trying to make an appointment and refill my prescriptions, with no answer or option to leave a message. I'm aware that they had a large staff turnover, but it's been months now of frustration.

Dr. Sorenson is a man of Honesty and integrity. My wife had received treatment previously. I went…read morein to discuss an issue and he spent a lot of time explaining my options. Though his practice did not treat this unique condition, he did not charge me and pointed me in the right direction. It is rare that you will find physicians who do no cost consultations and very appreciated. Mike Kussmann.

VSI in Lake Zurich was recommended to me by a co-worker. I last had my veins treated about 10…read moreyears ago and, just as the doctor advised me back then, they returned. I was so pleasantly surprised by my experience. The office itself is very relaxing, almost spa-like. I had very little wait time and was provided a complimentary ultrasound screening to determine the best course of treatment. My recommended treatment was sclerotherapy. The nurses that treated me (Celina and Dana) were so professional and caring throughout the procedure, which was not very painful. They sent me home with very specific instructions that were easy to follow. I am now 10 days post-treatment and my legs look great! There's still a tiny bit of bruising, but it's going away. I'm so happy I'll be ready to sport bare legs again! The treatment, from making the appointment through the follow-up, could not have gone smoother. I highly recommend VSI!

I had to make an appointment to talk to a psychologist. When I called and spoke to the office staff…read moreeveryone was very professional and pleasant and very kind. They listen to what you need and get you appointment quickly. The counselor I had was very professional and made it extremely easy to speak to her. I felt very comfortable speaking to her. Highly Recommended

Highly recommend to anyone seeking help. Calls return that same day. Dr. Bibby and Dr. Casiano are…read morevery knowledgeable and truly care about you.

This company needs an entire upper management adjustment…read more The training manager acts as everyones boss and is by far the rudest human in the building. Upper management is constantly talking bad about the RBTs and makes fun of them behind their backs. The staff is treated horribly, constantly. They will hire ANYONE, and that is why the turnover rate with employees is so high. The poor clients are put with people they don't know on a daily basis, behaviors among the clients are on the rise, these kids can feel the toxic environment. I am so sad to write this, but I am so glad I got out of this place. I have interviewed and toured many other ABA facilities, and MTC is by far the lowest on the totem pole. I would not recommend this company to anyone, employment or families looking for a trusting environment. Please do your research first.

You will see I rarely right reviews, but what this place did to my child & our therapist was…read morehorrible. 1st the person your child will be working w/daily has no credentials or degree. If you get a good therapist they will constantly be leaving due to poor treatment & poor management(see glass door reviews). This inconsistency of changing therapist is extremely hard for an autistic child. Some people they hire I would not even hire to babysit my neurotypical child, much less be by autistic/ADHD child therapist. They billed our insurance as we saw the BCBA, but we were actually seeing the RBT. Just beware as we spent a few yrs hoping it would get better, but when we finally had 2 good therapist they quit do to poor treatment. They drug my son in the clinic one day, told me if we didn't let them he would not get better. He spiraled saying he wanted to die, so they called an ambulance instead of calling me. It cost me $2400 in total. All because he had a different therapist all the time, and Raquel the head of the clinic treated us like it was out fault. She is cold as ice.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

The experience with this facility was very disappointing. This was presented to be an opportunity…read moreto engage with experts in the field of memory and attention. The engagement involved a 15 min conversation between the very inexperienced/ less than 2 yrs out of school physician and our daughter, a couple of hours of cognitive tests with an assistant, mostly online and ended with a 10 min call from the doctor where she read out a very generic report with little to no information specific to our child. This experience had a $7k price tag. We felt like this was an organization taking advance of families trying to get help for their children. I would advise seeking help elsewhere.

I brought my wife to be evaluated since she was having daily anxiety, panic attacks, and her memory…read morewas starting to get spotty. We had seen a number of other doctors prior to her visit, but we were very glad we ultimately decided to have her evaluated. After her testing the doctor explained why everything was happening to her, and even though she is not back to 100% yet, we were lead in a direction to begin that process and our family has noticed. I would definitely suggest that if anyone is experiencing something similar, they should contact them.