After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

The secretaries are the most rude women possible. They weren't helpful with the scheduling process…read more Go somewhere else if you want to be treated as human .

less time playing games on your phone and chit chatting and more patient care would helpread more

They say that 90% of accidents happen at home (the other half happen outside the home). So, ten…read moredays ago, I tripped over some air in my house. My wrist hurt. I iced it, my neighbor bandaged it, aleve, ice, aleve, ice, rinse and repeat. After a sleepless night, went to Advanced Orthopedics New England (AONE) Urgent Care in Enfield. Well run office. Busy as the proverbial hive, but organized. Three x-rays (why does spell check prefer x-rated?) later, multiple fractures. Wrapped in gauze, etc...."come back in 9 days". Today was the followup. My mummification gets cut off, three more x-rays. Dr. Berkowitz - Healing well, good bone density, but nothing stupid (my middle name) for 3 months. Which brings us to Nick and Angel. Nick is the cast guy, Angel his affable protege. Nick learned his trade in the Navy. Did an excellent job. One suggestion - PAY THE $30 OOP TO GET GORTEX CLOSEST TO YOUR SKIN!!!!! I can shower again WITH IMPUNITY! Back in 3 weeks for more x-rated x-rays. Can't say enough good things about AONE. 6 - stars

From the owner: Our goal is to improve our patients' lives by providing…read moresuperior, compassionate orthopedic care in a comfortable setting that exceeds expectations in quality and value.

Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

I called the Enfield Ct office and made an appointment, I had chills aches and pains headaches. I…read morefelt horrible.Upon arrival I signed in, the woman behind the counter was seemed to be very demanding and showed no compassion towards me, she demanded that I complete my insurance info on my phone, I asked her if she could possibly put my info in manually, she insisted that she could not and demanded I do it by text, after repeated attempts I couldn't get the text to open. I then informed her I had bad experience in the past having to wait 4 hrs with a fever. ( Covid/ Flu. I felt horrible in fact I haven't eaten in 3 days or been able to get out of bed, all I wanted was to get checked out so I didn't expose my family. She made the situation worse and she's a terrible liar.She easily could have made things better but she didn't. She doesn't have the compassion or empathy for that type of job, she'll probably get a pat on her back.But to the thousands of people who will view this I recommend you stay away from Urgent Care Enfield. From the reviews that I have been reading she quite the hit, It's pretty bad when you feel horrible and the people greeting you makes you feel worse for no reason at all, I also plan on contacting the state's medical license board. SHES SO VINDICTIVE SHE REFUSED MY CASH PAYMENT

very long wait time, even when you have an appointment. I had to get an EKG done because they…read morecouldn't get a proper reading due to my nails. as I was changing back into my clothes a male doctor opened the door without knocking while I was still changing. very jarring for a young teenage girl. he took more time worrying about my chronic high pulse rate than what I was actually in for.

I love and respect Fran as a medical professional. She's knowledgeable and caring and her staff…read morefollows her lead. I'm very grateful for all the care she and everyone at Bear Pond have provided throughout the years.

I am an adult patient at this practice and I cannot say enough about how great they are. If I've…read moreever needed to be seen urgently, I have never had to wait more than a half day. Fran and her staff have a great demeanor - casual and friendly but also direct and honest. They look at the whole person and promptly get back to me when I have questions. I trust Fran and her growing team and am so happy to have found this practice.

Walked in and walked the hell out. Lady working the front desk is sicker than me and coughing like…read moreshe's dying!! WTF

I waited a day to get an appointment and now have been waiting mover an hour and a half!…read morewhat's up with tjat? how long would it be if I was a walk in??? not good service, never updated is with wait time or anything, just left us sitting around ...