I brought in a pocketbook that needed two new 8" strap handles on 3/21. I was shown the materials…read moreto be used to approve the color match and was told it would take 2-3 weeks. 3 1/2 weeks in I called and was told it was still being worked on. Called again at 5 weeks and still not done so I picked it up. Was exactly how I left it 5 weeks ago with the replacement material still sitting on top. I only wished they had told me they were not able to complete a simple repair when I brought it in and saved me the time. I will bring it to a shop that is capable of simple handbag straps replacement

Great attention to detail and a deep knowledge of the craft. Custom job outside the box that was…read moreeasily handled with some thoughtful guidance. Thanks so much!

The very best place to make your shoes new again! Service is amazing and the quality of work is…read moreunsurpassed.

He is an old school craftsman! Excellent work. He is reasonably priced and does timely work. I will…read moretake my shoes no where else!! He is great :-)

I was happy they were willing to re-heel boots that were very thin. And husband's two pair of shoes…read more- but the promised ready times kept getting pushed back. When finally finished we were happy but lots of unexpected wait times.

Needless to say, after waiting 1 month for a shoe repair QUOTE which I never received, I decided to…read morepick up the shoes and possibly fix myself or find another cobbler. I did check in once during this time and I was told to wait for the quote which would be delivered via text or phone message. It was a simple shoe repair fix, I thought. The high heel shoe strap just needed a loop to secure it. I've read other reviews about this business stating the same situation (slow service).

Horrible experience, which ended with the old man slamming his fists on the counter and screaming…read moreat me. I had a pair of Redwings re-soled. The job was so so.....but whatever, they're work boots. I didn't need them to look great, just have new soles and be strong. Within a month, the heels peeled off. I brought them back in, and he "kinda" fixed them. Not really. All I said to him was, "If I can pull this heel off with my hands, I want a refund for the repair" He said sure, go ahead, try. I pulled the heel off, and he started slamming his fists on the counter and screaming at me! With another customer in the store (sorry to the woman standing behind me who had to witness that) Don't waste your money- unless you want to overpay for a shoddy repair with no guarantees. And the worst customer service i've experienced in a long time-

Colonial Shoe Repair is run by an old school cobbler who can solve basically any shoe problem…read more I've trusted him with everything from my motorcycle boots to beloved sandals that once belonged to my mom. He has carefully repaired everything I've brought to him & all within a timely manner. Today he repaired my favorite pair of platform heels in 7 minutes. He has refused my payment for simple jobs before, so I always carry cash on hand to pay him anyways. I won't bring my shoes anywhere else! 5/5 stars & 10/10 recommend.

Despite great reviews from a few years ago, it appears…read moreEugenio Shoe Repair is no longer in business? Their phone number is out of service. I'm truly disappointed, as I was hoping to bring them a special job I had for them. Can't find a good cobbler anywhere these days I guess?!

This place is a treasure!! I had a pair of sandals that I needed adjustments made to the top…read morestraps. A random late morning during the week, I popped in to see if Eugenio could take a look. A few minutes later he gave me 2 options, I made my decision, and later that day, I was able to walk out In them!! I wasn't expecting that, so that was AWESOME. Sweetest man, and it was totally reasonably priced. I actually need to go back to see if he can help me with a old old pair of doc martens I miss dearly. Love this place!!

This place has always done A1 work, no matter what I brought in. Everything was finished in time,…read moreand always perfect.

Great work! Fixed the heel of my boot that I wore down to the ground. I didn't think they could be…read moresaved but came out looking like new!

I was distraught to learn they add a 10% charge to garments left over 30 days when I went to…read morecollect $120 of dry cleaning left a few days more than the 30 days and found the charge added to my bill.

Great customer service. Jamie is fantastic. Dry cleaning is always on schedule. Thxread more

Used their services often, which range from traditional dry cleaning, stubborn stain removal,…read moremilitary uniform updates, alterations, fittings, and more. Prompt courteous service

Always great service and appreciate that the staff has given helpful feedback on special clothing…read morecare. Also, it never takes more than a couple days to get items back!

The quality of Bill's work is consistently top notch. And, items are ALWAYS ready when promised…read more Affordable, reasonable prices too. I've brought many shoes and boots here over the years.

Quick notes: - cash only…read more - open 7am-12pm Wednesday through Saturday - local family business for over 50 years - repairs more than just shoes (think bags, belts, jackets - all kinds of leather goods) - sustainable - no need to throw away what can be fixed! A zipper came off one of my favorite Frye booties. They were sent to another shoe repair which threw on a new cheap looking stopper and pull which did not match (which bugged me), and broke immediately, after costing $40. On a whim I stopped in Arcade Shoe Repair, which I found on Google. He found a zipper that perfectly matched my other bootie, and had them fixed up in no time! Pricing was very reasonable at $25 for boots worth over $200. I noticed he even cleaned up the heels a bit which had some marks from a foster puppy chewing on them a little. I'm really appreciative and never going anywhere else for leather repair. I also love how the shop has a museum feel!

Lapels Dry Cleaning also does a Wash and Fold service and they have been amazing and invaluable to…read moreme. During the summer I rent out my house and it takes to long to wash and dry all the blankets at home so I drop them off at Lapels. They do a great job, it's not that expensive and every week I pick up lovely clean and folded blankets. It is so hard to make sure the house gets cleaned properly every week and it's a huge relief to know that's done. I never knew clean, reliable laundry would be so important in my life but with guests rating my house on every little thing it's become a headache. I'm not sure why they don't have more 5 star reviews. I called and spoke with the manager and then met her at the store. She was so helpful and courteous and everyone there has been the same. Thank you Lapels!

I have used Lapels this summer on 5 or 6 occasions, including a couple where there was a food stain…read more(or food deposited on the clothing). They have successfully removed the stain (without me asking) in each case. They are expensive (but everything on the Vineyard is expensive) and slow (in Friday and normally back by the following Wednesday; I am used to one day service on the mainland; they did get it back one day earlier when requested). The employees are pleasant and efficient. I am a satisfied customer.