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    Centercare Urgent Care

    1.4 (20 reviews)
    Closed 9:00 am - 7:00 pm

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    Honestly RUN! If you want to be billed for thousands for what you THINK is a simple rapid covid flu test it's not. They add PCR testing to it which is where the $$ comes in. They make TON$ of this testing. **YOU SIGN THE RESPIRATORY/COVID CONSENT SO THEY CAN DO THIS INSANE PCR TESTING!!! YOU CAN DECLINE!!** Unless you have Medicaid you will almost be guaranteed a huge bill. Many patients get these bills and some pay them multiple times unknown to them that the first bill wasn't "applied" to the account so then they continue to get billed. Bills don't get applied correctly! Purposely it's obvious! There is not a billing dept it's someone out of the country outsourced.FACT! Extreme shady billing and business practices. The office manager/owner is absolutely narcissistic, thinks everyone is below her. She treats everyone terribly. She's paranoid and often accuses long term staff of plotting and lying. (I have proof!) ZERO TRUST to her own admin staff! She makes rules as she goes then forgets she told you. Expects you to type perfectly yet ALL her emails are full of typos and ALL CAPS CONSTANTLY! How unprofessional & nasty can one person be? Only nice to her patients as they make her rich but constantly getting complaints from patients that she doesn't do the work they need and she leaves everything blank yet expects everyone to bow to her to figure it out. She literally leaves patients charts UNCHARTED AND BLANK!!! She's been known to request other NP's to chart for her and/or take her patients!! I've never in my life dealt with such a heartless person. They have been reported and fined for shady conduct in the past too. She has sent personal emails to staff asking for help to get bailed out if needed! She's been known to throw a computer!! This woman truly has bipolar tendencies. She will smile in your face and stab you even when your innocent hardworking loyal good staff!! She tends to value brand new inexperienced staff over long term loyal nice kind hearted HARD WORKING STAFF and stays involved in work drama. She creates it and loves it! Literally the highest turnover rate I've ever seen. I'm talking a new team of new staff every few weeks. If you do or say anything to try to better the practice, change anything that makes sense , report things to her/him that bother you or talk to them about anything that makes them seem "wrong" in any way, your done. Count your days. She will make your life absolutely miserable. She will break contracts and fire anybody just for asking for help. It's absolutely absurd the way these people do business. The worse part is all the patients suffering and many just don't know. Well, this is why I made this honest review. These are all facts and I have a proof of a lot of it. MICKY AND DR LAURORE TAKE A BUSINESS AND ETHICS CLASS, you while I always enjoyed Dr Laurore, he ALLOWS all this to happen. He doesn't do a thing to change or fix HER. She runs the show. He is the Pediactric provider, he's the owner, he's the medical director, he's the husband of Micky whom is the NP, office manager and owner. These people are VILE. And from my understanding, private vaccines and VFC vaccines are different..... $$$ FRAUD! Praying the FDA comes crashing in on them as they don't deserve to help OUR COMMUNITIES!! Oh and how many names do we have?? Are we Centercare Urgentcare? Are we Pedsplus pediatrics? Are we Pedsplus primary care? How many LLC,s are we hiding behind and changing up constantly??

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    Medstar Health - Urgent Care

    Medstar Health - Urgent Care

    5.0(2 reviews)
    14.2 mi

    Came in about an hour before they closed. They were not busy. I was checked in, had my vitals…read moretaken, saw the doctor, and had a prescription within 20 minutes. Everyone was nice and ready to help. When I went to the pharmacy a couple minutes away they had already received my prescription. Whoever runs this branch of Urgent Care should give the Charlotte Hall branch some pointers.

    I had a great experience at this Urgent Care. I'm new to the area and went in with sore throat…read moresymptoms around 11am on a Friday. I couldn't find this location on Yelp so I came to google just to review. I was in and out. I filled out one sheet of paper and signed some others. I don't even know if it was legible because that's how bad I felt. I waited like 5 minutes and the front desk receptionist, Fran was super funny and kind. She had great energy which was needed that early. Her attitude helped make the process faster and she even said I could finish the papers later if I get called back. She offered me water. The tech that came to see me in the room Heather was pleasant and informative. She didn't jam the swab up my nose like most caregivers. The entire staff had smiles the entire time. Dr. Bernon was pleasant and extra cautious, he had me do an X-ray just to be sure it wasn't bronchitis. Oh and the X-rays are in-house!! That was a relief. The whole process was maybe 45 max. That's one of the fastest visits I've had at urgent care. He didn't just send me home saying have some tea and rest. He gave me prescriptions for my cough and congestion. He even gave a doctors note without even asking! I'm happy with my service and I'll be back when I have any medical issues...hopefully a long time from now though. What I'm saying is, I recommend this location.

    Family Immediate Care

    Family Immediate Care

    4.5(21 reviews)
    46.4 mi

    Recommended the wrong treatment for my wound, which was not infected. Wanted to prescribe…read moreantibiotics I did not need. Was cavalier and brusque in the way she examined and diagnosed my problem. I know this because another, more qualified doctor contradicted her recommendations.

    This is such a tough review to write because while I did receive the care I needed in coming to…read morethis urgent care facility when my local facility that's within walking distance of my home was closed, the cleanliness standards are what were most concerning to me, sigh... SO, as mentioned above I needed an urgent care facility as I was feeling beyond miserable and my local tried and true facility wasn't open for some odd reason so I searched and found this establishment. Reviews were great so I said perfect, yet upon arrival I literally sat in my car second guessing even going in because I've been spoiled by the likes of Inova and Patient First where "curb appeal" is a thing (& matters). Yet I got over myself and went in because as I said I was sick! Upon entry I again said maybe I need to keep searching because you literally can see the dust on many of the items that are both on the floor and strewn upon the tables and walls .... and there's so much tattered signage on the wall you don't know what to look at or what's relevant .... But the service! The front desk woman was phenomenal! Her "bedside manner" was top notch as I listened to her ease the worries of folks on the phone and simultaneously take care of me and one other patient. She was truly the shining star of this establishment. And my wait time was non existent which was really nice! I completed paperwork, insurance was verified and the doctor saw me right away. The doctor was interesting because I felt as though she was more interested in my nail design and handbag than in truly paying attention to what I was sharing about my illness.... But she diagnosed me and sent my prescriptions right over to the pharmacy with no issues. So, as I said in the beginning, tough review to write because the service provided was pretty good, however, the packaging in which it all was wrapped was tattered and we all know presentation matters, so, this was a one and done experience for me and I'll be returning to Inova or Patient First where I feel cleanliness standards are met,

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    Centercare Urgent Care - urgent_care - Updated July 2026

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