Arrived 30 min early for check in. Over an hour wait to be see. They charge $50 for a no show or…read moreif you are late. Hour waits are not acceptable without some kind of explanation.

So I'm on Medicaid and visit SNPC for a lower back issue. I had a doctors appointment for July 10th…read morethat I had been waiting on for 3 months. They just called me on June 27th to tell me they have to cancel the appointment because their medicaid credentials need renewed and can't see any Medicaid patients until then. They didn't try to fit me in sooner since they knew the renewal was needed before hand. Now I have to figure out something else in an area that has waiting lists for doctors a few months long. Thanks Southern Nevada Pain Center for dropping me in limbo and while in pain, very doctorly of you. Thanks for not informing me of your issue sooner and if I needed to move up the appointment. Thanks so much.

STAY AWAY!!! Southwest Medical in Pahrump, NV. Very heartless, cold and cruel place. Rude staff at…read morethe front desk and back. They treat you like your nothing and they act like they are doing you a favor by going there. They insult and belittle you if you have a question or you don't hurry up. The type of care there is mediocre at best. PILLS, PILLS, PILLS! Their answer to everything. Then they will see you in one year. When you go there, they can't seem to find your exam results. They keep charging and over billing you even when you have the receipt that you paid. They say the same thing over and over about switching to a new system. How many years does it take? Whatever. It seems promising at first (like any other deception), but the truth is revealed the more you go there, they leave you empty and bitter because you trusted fools with your life. You are better off with a band aid then Southwest Medical in Pahrump, NV. STAY AWAY!!!

I saw Dr. LaCina on August 9, 2019 for new prescriptions. He ordered a blood lab and the results…read morewere available on August 13, 2019. I am a diabetic taking insulin, I take a blood pressure medication and blood thinner. I went to Walmart where the prescriptions were to be sent on August 14, 2019, and they didn't have them and Walmart said that they would get in contact with the Pahrump SMA and have the scripts filled. Each day, I either went to Walmart to see the status or called SMA to see the status or went to the clinic to get a paper copy. I called or visited every week day from August 13 to August 30, and I never got my prescriptions due to Southwest Medical Associates not sending the prescriptions. Additionally, I was never able to speak to the doctor or the supervisor of the Pahrump SMA clinic. Finally, on August 31, a Saturday, I went to Las Vegas SMA urgent care to get my prescriptions as the Pahrump clinic is M-F. I am being billed for the $40.00 co-pay despite telling the Las Vegas Urgent Care the problem and that I should not have to pay it. I got a bill and believe that I sent them a letter and now I am getting past-due notices. I called the billing department, who had no authority to do anything and would only transfer me to the supervisor. I hung up and hoped to speak to the Pahrump supervisor and they would only let me talk to customer service, who took all the information and said that they would get back to me within 24 business hours. Waiting to see what happens. I will never use Southwest Medical Associates again because of the roadblocks that they put up.

Almost everyone there is friendly, even though it seems that they do tend to make errors. I met…read morewith a young lady, Dr Nguyen and Dr. Helmi. This is my first time at this office, two hrs later and no injections! I haven't started any treatment yet, although I thought I would be getting a TPI. During my appointment, I was informed that they would have to request the notes from my cervical medial branch block doctor and my previous pain management doctor. This was a little disappointing given that I waited two weeks for this appointment and had previously provided my MRIS. There was no previous mention about my prior doctor's notes. I was also informed that they need to check for pre-approval for my tpi. Again, I explained to this doctor that my insurance doesn't require pre-approval. I called my insurance as soon as I left this office and they informed me that they will contact pain specialists of Nevada in the morning since they were already closed to inform them of their procedure. Dr Nguyen discussed other options with me like an epidural. We also discussed their MLS laser while I was there. I did explain to Dr helmi that I had some red laser treatment at a prior chiropractic office. He claimed that laser was a superficial laser that only went skin deep. Their laser supposedly goes deeper. Two days later, I called in and spoke to I Sandy. She agreed there should be no issue since my insurance doesn't require pre-approval I asked to speak to her manager. 12 minutes later and I get transferred to Soroya

Excellent! Dr Helmi is the best! You will be very satisfied. He is very knowledgeable,…read moreunderstanding and listens to all your concerns and takes care of them.

Dr. Batlan has been my pain management doctor for approximately 15 years. He is absolutely the very…read morebest in the entire Las Vegas area. Knowledgeable, efficient,professional and great at diagnosing and coming up with a solution. My disc problem has been on going for over 25 years. He is the only doctor who has ever come up with a treatment plan that has worked for me.

Arrived for my first appointment but suite 204 at Summerlin Hospital turned out to be a…read moregynecologist, not Specialized Care Management with Dr Daniel Batlan. Went to the 5th floor as the directory indicated they were in suite 510 but no one was there either and Dr Batlan's name wasn't evenon the door. Spent an hour running around being helped by some kind receptionists (from suite 204 and 510) who tried to locate him to no avail. I called and left many messages but no one got back to me. Horrible experience!!

I went here for a few years. I had a blocker put in my back. I had an allergic reaction to it sent…read moreme to the emergency room with stroke like symptoms It was a patient here for more than three years during the pandemic. Did phone doctor appointments after I had had the blocker and was admitted into the emergency room at Summerlin Hospital. I missed an appointment and the office manager Wanted to get into it with me and now he has banned me from ever having an appointment they appointment lady said he doesn't have a boss and there is no one above him nobody ever let you talk to any of the doctors mostly because it's not doc you see I'm sure he's the one that takes care of these messages legally, they have to provide me with all my medical records. Which I have requested she just told me sorry can't help you They won't do that. Guess the next step is an attorney BBB and medical license board

I normally don't post too many reviews, but I had to take this opportunity to say just how…read moreincredibly impressed I am with this practice! Especially my provider, Jared Head! I had my scheduled appointment today and, in addition to my normal issues, I was very anxious about some blood tests results. Not only did Mr. Head wait for me to access the results on my phone, he took the additional time to review them AND offer explanations! He also offered some solutions, that I will do, to potentially help. I left there today much calmer then when I went in!! Now that's caring, compassion and outright professionalism!! Shout out to Elizabeth (really hope I have that right) the receptionist, who always greets you with a smile and well wishes. Everyone is a consummate professional and if I had the opportunity to award 10 stars it still would not be enough! Thank you to you all!!!

I went to the Pecos and 215 location in Henderson. The office was easy to find with good signage on…read morethe building and there was plenty of parking, which is always nice when you are already dealing with multiple appointments and running around to different medical offices. I was actually able to get a same day appointment on a Friday, which felt pretty amazing when you are in pain and trying to get things taken care of quickly. Anyone who has been dealing with several doctor visits knows how valuable that is. They do have a fairly large packet of paperwork to fill out, but they can send it to you ahead of time if you want to complete it using a PDF editor. I would definitely recommend filling it out before you arrive or giving yourself about 15 to 20 minutes before your appointment so you are not rushed. Nice modern furniture in the waiting room and patient rooms. They called me back pretty quickly once I checked in. I saw Dr. Tanner and he explained everything clearly and took the time to walk through what was going on and what the next steps would be. It was a really smooth experience and I would absolutely be happy to be referred here again.

Hands down one of the best and most knowledgeable in town... doctors staff and his other…read morespecialized associates are absolutely incredible health care professionals

Excellent care for my diabetic foot care with a great staff. Always on time appointments.read more

The car here is ALWAYS caring, professional and helpful. Everyone, from the front desk to the…read morecar staff treats me a if I am very important.

I had an excellent experience with my PAIN RELEASE THERAPY treatment. Craig was professional,…read moreknowledgeable, and listened to my concerns. I came in with a lot of tension and discomfort i was walking with a limp due to sciatica type pain from my hip down my leg--, and after the session I felt significantly better - more relaxed, the severe pain was so much better that it allowed me to walk upright, not crooked. The environment was welcoming and the care felt very personalized. I highly recommend this practice to anyone looking for effective therapy! I will be returning- Thank you for such an amazing experience!

I had a really great deep tissue massage here. The pressure was exactly what I needed, Craig…read morefocused on the areas where I had the most tension instead of just rushing through it. I left feeling a lot more relaxed and loose. Definitely a great experience and I would come back again.

Excellent session! I've been attending sessions here for over a year now and have experienced…read moretremendous benefits in managing my post-traumatic stress. Dr. Bennett is exceptional. As an Air Force anesthesiologist on a Special Operations Surgical Team (SOST) and founder of Las Vegas Ketamine, he has dedicated himself to supporting veterans like myself who struggle with the effects of post-traumatic stress.

I have been coming here since April 2024 after an extremely traumatic event took place in my life…read more It is by far the only thing that has helped me. The Dr. and staff are incredibly knowledgeable, friendly, and make a very nerve wracking experience very comfortable. I have even sent my Mom here and she swears by Ketamine therapy now too.

When I tell you, I'm so excited that Dr. Bell is helping me so much with my pain management. I…read moredefinitely recommend.

In Laura's review, she advises you to call pain matters Wellness, however, I've been calling all…read moreweek and no one ever answers the telephone. I've also sent multiple emails. Yesterday, they asked me for my updated insurance card. This was provided to them and again I requested an appointment for my tpi. I then received an email saying that they're not taking any new patients right now. Clearly, I'm not a new patient if you have my original insurance card on file!