Dr. Settergren, Erica and Amanda have went above and beyond to get my medical needs immediately…read moretaken care of. I have never seen a better group of people who care about us individually! Amanda went above and beyond to make sure I found a specialist to speak to regarding my condition. Going a step further this Specialist made sure I understood everything about my medication. Along with helping me find a foundation to support my financial needs on this medication. I have been living with a life-threatening virus for many years, and now I'm in the hands of this team with the best care ever! Again I'm speechless when it comes to the help this team has given me! I am comfortable and knowing they're there for me, and they're going to make sure my life is much healthier by meeting my needs. Thank you thank you thank you

From the owner: We specialize in diseases of the digestive tract. All of our physicians are board certified in…read moreGastroenterology.

Wonderful Dr.'s and Staff. Have seen several of the Dr's and PAC. They've been very kind and…read morehelpful. Thank you.

You should know how much it takes for me to leave a nasty review like this. In March, 2026 I was…read moreworking with P.A. Bryan Cronk, and I needed to start on a new medication because Medicaid stopped covering the one that had had my Crohn's in remission for years. Dr. Cronk's team spent a solid two and a half weeks messing up getting me the new med. I spent that entire time getting sicker and sicker, and facing apathy, confusion, incompetence, and even a bald-faced lie. The two people that are the problem are Titus C. (I think he's the head nurse), and Heidi, the chief medical assistant. They both consistently tell me to call people that know nothing about my case and can't help, and Heidi couldn't figure out how to fax the prescription over to Walgreen's for 2 full days, and lied about calling Walgreen's to figure it out (the pharmacist at Walgreen's had no memory or record of a phone call). Once I finally got that med, I developed anti-bodies, rendering it ineffective. I'm now working with a whole new doctor at this office (Dr. Kershner), but unfortunately Titus and Heidi are on her team too. It's now 7/31/26, and I've been trying to get started on a new med since 7/6. It's still endless confusion and incompetence from these same two people, and I'm getting genuinely worried about becoming hospitalized. I realize this might all make me sound entitled and unreasonable, but I've been breaking my back this entire time playing phone-tag, and sometimes driving around town on wild goose chases, all while getting sicker and sicker. If you have other options (which I don't) avoid this office like the plague.

I should have read the reviews and asked to be referred somewhere else. I cannot believe the way…read morethey treat people. I took a SIBO test, rested positive, was prescribed Xifaxan to take 3 times a day for 14 days with no other follow-up or anything. I messaged and called multiple times. Dr. Eileen Quillin refused to address this matter herself on the portal even after several attempts. She kept forwarding me to a nurse, who was less than helpful and rude. A week and a half she argued with me. I guess the Banner Health mission is not followed by staff. Banner Health is deeply committed to our mission: "To make a difference in people's lives through excellent patient care."From: Bessey RN, Brenda KTo: Sent: 03/19/2024 17:05:54 MDTSubject: FW: Follow up regarding SIBO Concerns As mentioned previously we contacted Magellan through the portal and NO PROBIOTICS ARE COVERED. We also contacted the pharmacy and spoke with them to confirm this was correct. They stated there are no alternatives available; which means it doesn't matter who the manufacturer is. I called the number you provided and spoke with Pam she spent 20 minutes going through the covered medications list and the OTC medication list and again there are NO PROBIOTICS covered regardless of a prior authorization. If it's not covered I can't request a prior authorization. I have provided a copy of the OTC product list that I found online. (this is below). It is not the responsibility of clinical staff or providers to be aware of what insurance companies will cover the cost of; especially OTC medications.

Best GI clinic in Greeley. Great staff! Providers are amazing and try their best to get back to you…read morein a timely manner.

Not exactly the most glamorous way to spend a morning, but if you have to go through a colonoscopy…read moreand endoscopy, this is absolutely the place to do it! The staff was incredibly personable and made the whole experience feel as comfortable as it possibly could, and Dr. Bedi was wonderful. Knowledgeable, easy to work with, and actually listened, which meant the world. Would I rush back? No. Would I recommend them without hesitation? Absolutely!

This was a horrible experience with Rachel Povilus. Even the check in nurse came into the room with…read morefood in her mouth as she was finishing lunch. Rachel had a mask on, and couldn't understand a word she was saying. She was more focused on the diarrhea than the pain I was experiencing. In fact everyone say 'oh Robin, nice to me you, you have diarrhea', yes, but I'm here for the pain. Rachel had them refer me to longs Peak Images, after a week of waiting, now June 16, I called and canceled a follow-up appointment with Rachel on August 4. So she referred me to longs peak, follow-up appointment with her August 4, not addressing the pain I was in. So I would have the pain for another two months before getting any help, $40 please. Oh and Rachel also gave me samples of IBgard, two boxes, I took two pills and it made the pain worse and more sick. Rachel ignored me and poisoned me. This is a terrible office, I would advise everyone to stay clear of this 'Gastroenterology of the Rockies.' I did have procedures there earlier this year, with Dr. Bedi, excellent service. I will say her name again, Rachel Povilus, didn't care, rude and gave me medication that made my sickness worse. She was more focused on the diarrhea than on my pain. She was trying to mask the pain instead of trying to help me. Medical help is so worthless now a days, it is not even worth seeking help when you see someone like Rachel Povilus.

this doctor was over 20 minutes late to our meeting, i tried to email the portal and no response so…read morei logged off, given i was on my lunch break and she was late. we never had our consultation , yet she tried to charge my account a no show fee, and i was on the call, without her. she then proceeds to harass me via text messages when i logged off the meeting she no-showed to.

I started seeing Dr. Waters recently. I have a host of issues (mold, chemical sensitivities, issues…read moredue to allergy to an implant) and I am traditionally a very difficult patient to treat. My doctor stopped taking virtual appointments and I was looking for an expert, especially to treat my mold issues. Dr. Waters took a thorough history, ordered appropriate tests, and got to the core of my issue quickly. She worked with me on a treatment plan appropriate to my many sensitivities. We've only been working together a short time, but I feel better than I have in a few years. I am grateful to have found Dr. Waters' expertise and patience and I look forward to recovering.

WOW! Went in for a endoscopy. My third one. It is so easy and comfortable there I feel like I…read moremade some friends. I know they do this most every day, but everyone makes you feel like you are the only they are attending to. Every nurse, assistant and doctors make you feel very comfortable and pretty much eliminate any apprehensions you may feel when you walk in.

This was my 3rd colonoscopy at this office. First of all, they don't allow visitors in pre-op or…read morepost-op. In pre-op when the RN was attempting to start an IV, she caused a venous rupture and had to start over in a different vein. They put me under during the procedure but had to take me out of anesthesia in the middle of the procedure because my O2 stats declined to 90%. They continued the procedure which means I felt everything they were doing in my bowels and the doctor wasn't gentle by any means. She knew that I was awake at this point. When they woke me up there were no reassuring words of comfort, I was just told to sit tight. I was so confused and had no idea where I was, I just felt a lot of pain as they continued the procedure. When I woke up, I was no longer receiving oxygen through the nasal cannula which is highly concerning. It was the most horrifying and painful experiences I have ever had and I will definitely not be going back.

I would definitely not recommend after dealing with the billing department they would not even work…read morewith my insurance company even after calling my insurance and having them call the billing department to explain the procedure. My complaint is not with the doctor but with the billing department, it was so bad my insurance company even recommended we go somewhere else.

I see Dr Chetham at this practice. He has done two endoscopies on me…read more He is very kind, caring and patient. I have also seen seen Dr. Kaye who also was very good. I will be having a colonoscopy and it is scheduled with Dr. Chetham.

Dr Cubillas was my mother's doctor for over 4 years, in this time she was bleeding needed…read moretransfusions all while he said my mother was fine. Well come to find out my mom had GAVE and the amonia in her body from her liver was just building and actually took her life on my Birthday June 27th. I would NEVER EVER recommend this doctor he never found anything when on of his colleges found after a few hours with my mom. My mom bleed and suffered needlessly is only this Dr would have listened and actually checked her liver. He also canceled an appointment because she owed $4.00 yes $4.00 dollars and rescheduled her for August.....well he wont have to worry about that any longer my mom passed this past Saturday. Im so upset with him cause she definitely could have had a better quality of life for the time she had if he and his office staff treated her like a human and not another senior citizen.

Great experience with both the PAs and Doctor. Endoscopy went smoothly, post-op was handled well,…read moreand my unexpected pain was quickly addressed. Both the doctor and charge nurse followed up the next day. Check-in was quick and simple, and pre-op was quick and seamless.

Ten years ago, when I first went to Gastrointestinal of the Rockies, they were a much smaller…read morepractice with only a couple of locations. At that time, my experience was straightforward and professional. After my procedure, Dr. Kaye clearly told me everything looked great, there were no polyps, and I should return in 10 years. Fast forward to recently, I was contacted by the practice and told I was "due" for another colonoscopy. I questioned this multiple times, specifically asking the scheduler to double-check the notes, because I had been told 10 years. Instead of verifying, I was firmly told I was incorrect and that their records showed I was due at 7 years. Reluctantly, I scheduled the procedure. Days before the appointment, I was informed that the physician I had specifically requested had decided to take the afternoon off. My options were to reschedule or proceed with a different doctor. Since I had already begun the prep process, I had little choice but to move forward. Here is where things become truly unacceptable: As I'm lying on the table, IV in place, the new doctor walks in and asks if I'm having any problems. I say no. He then tells me, "You're not due for a colonoscopy for another three years." This confirmed exactly what I had been saying all along. At that point--after the prep, the disruption, and already being prepped with an IV--I went through with the procedure anyway. But the fact that I was put in that position due to their internal error is inexcusable. Afterward, I made multiple attempts to contact management to understand how this happened. Not a single call was returned by anyone in a leadership position. The only outreach I ever received was from a nurse--not someone accountable for the breakdown. Only after posting a brief, non-detailed negative review (in hopes someone would respond) did I hear anything further--and that was a letter "terminating" me as a patient. The letter was not even signed by a specific individual. This practice has clearly grown, but unfortunately, the professionalism, communication, and accountability have not grown with it. Between: * Incorrect medical scheduling information * Lack of internal communication * Last-minute physician changes * Inability to reach management * And ultimately dismissing a patient rather than addressing concerns ...I cannot recommend this practice to anyone. If you value clear communication, accuracy, and accountability in your medical care, I would strongly suggest looking elsewhere. PS. ******** Gastroenterology of the Rockies has a mixed to largely negative reputation, with many patient reviews highlighting significant administrative issues, long hold times, and poor communication, leading to low ratings on Yelp (often 2.5 stars or less). While some patients report positive experiences with specific doctors, others complain about disorganized care and difficult scheduling, particularly in the Boulder, Longmont, and Denver locations.******