I should have read the reviews and asked to be referred somewhere else. I cannot believe the way…read morethey treat people. I took a SIBO test, rested positive, was prescribed Xifaxan to take 3 times a day for 14 days with no other follow-up or anything. I messaged and called multiple times. Dr. Eileen Quillin refused to address this matter herself on the portal even after several attempts. She kept forwarding me to a nurse, who was less than helpful and rude. A week and a half she argued with me. I guess the Banner Health mission is not followed by staff. Banner Health is deeply committed to our mission: "To make a difference in people's lives through excellent patient care."From: Bessey RN, Brenda KTo: Sent: 03/19/2024 17:05:54 MDTSubject: FW: Follow up regarding SIBO Concerns As mentioned previously we contacted Magellan through the portal and NO PROBIOTICS ARE COVERED. We also contacted the pharmacy and spoke with them to confirm this was correct. They stated there are no alternatives available; which means it doesn't matter who the manufacturer is. I called the number you provided and spoke with Pam she spent 20 minutes going through the covered medications list and the OTC medication list and again there are NO PROBIOTICS covered regardless of a prior authorization. If it's not covered I can't request a prior authorization. I have provided a copy of the OTC product list that I found online. (this is below). It is not the responsibility of clinical staff or providers to be aware of what insurance companies will cover the cost of; especially OTC medications.

Best GI clinic in Greeley. Great staff! Providers are amazing and try their best to get back to you…read morein a timely manner.

No idea if the doctors any good because the front office cancelled my appointment with less than…read more24hrs notice. They said Dr got sick. Totally understandable, but the next available appointment was 6 WEEKS LATER! Really? This Dr must be dying to already know he won't be available for 6 weeks. A bit suspicious also that there was no other Dr available in that time

Very very busy place- but they run it very efficiently!!! The nurses, and my Dr were very…read moreprofessional, and answered all my questions. Very nice group of healthcare personnel!

The staff at the surgery center were professional and efficient, but the scheduling and…read morecommunication left much to be desired. I scheduled a colonoscopy for late June and received a call in early July to discuss prep solutions. I also got numerous emails about the appointment date and the requirement for a ride home (not a Lyft or taxi). That was the extent of the communication. My appointment was on a Monday. On the preceding Friday afternoon, I discovered my prescription was not at the pharmacy, and they had no record of it. When I called the office at 3:25 PM, they were already closed for the day. I had to contact the on-call physician to get the necessary prep prescription. I never received any written instructions for the prep, nor did I get confirmation of the appointment time or location. This led to me going to the wrong place, as I had relied on the address from their website where I also found the prep instructions. I had to call my ride back to take me to the correct location. At the surgery center, they were running two hours behind schedule. Despite being asked to check in an hour before the appointment, my procedure started almost three hours after my check-in time. By then, I had not eaten for 30 hours and had been without water for 7 hours, leaving me weak and uncomfortable. Overall, while the surgical staff was commendable, the poor communication and scheduling mishaps were highly frustrating. I do not recommend this doctor's office and will not be returning.

Wonderful Dr.'s and Staff. Have seen several of the Dr's and PAC. They've been very kind and…read morehelpful. Thank you.

Amy Jo is an expert in the field of digestive disorders. I have had life long issues and seen many…read morepractitioners. She diagnosed my condition in the first visit. She recommended a few products and I felt better within 10 days. She is very reachable, knowledgable and non judgemental when I had slips. I would recommend any one in Boulder to seek out her counsel. She really is the best!

I met Amy Jo at a networking event and decided to make an appointment when she mentioned she helps…read morea lot of clients with digestive issues. I was initially nervous about acupuncture but AJ's office and demeanor make it easy to relax and I walked out of my first appointment knowing I'd be back for more. After seeing her a few times a month for the past 5 months, I've not only seen a big improvement in my digestion but also my allergies and asthma have improved so I haven't used my inhaler in months! I highly recommend giving Flourish a try regardless of what you're dealing with because if AJ doesn't have the answer she will know someone who does.

Not exactly the most glamorous way to spend a morning, but if you have to go through a colonoscopy…read moreand endoscopy, this is absolutely the place to do it! The staff was incredibly personable and made the whole experience feel as comfortable as it possibly could, and Dr. Bedi was wonderful. Knowledgeable, easy to work with, and actually listened, which meant the world. Would I rush back? No. Would I recommend them without hesitation? Absolutely!

Excellent interaction, professional and caring support. All the staff were caring and I highly…read morerecommend Dr. Bedi.

WOW! Went in for a endoscopy. My third one. It is so easy and comfortable there I feel like I…read moremade some friends. I know they do this most every day, but everyone makes you feel like you are the only they are attending to. Every nurse, assistant and doctors make you feel very comfortable and pretty much eliminate any apprehensions you may feel when you walk in.

This was my 3rd colonoscopy at this office. First of all, they don't allow visitors in pre-op or…read morepost-op. In pre-op when the RN was attempting to start an IV, she caused a venous rupture and had to start over in a different vein. They put me under during the procedure but had to take me out of anesthesia in the middle of the procedure because my O2 stats declined to 90%. They continued the procedure which means I felt everything they were doing in my bowels and the doctor wasn't gentle by any means. She knew that I was awake at this point. When they woke me up there were no reassuring words of comfort, I was just told to sit tight. I was so confused and had no idea where I was, I just felt a lot of pain as they continued the procedure. When I woke up, I was no longer receiving oxygen through the nasal cannula which is highly concerning. It was the most horrifying and painful experiences I have ever had and I will definitely not be going back.

this doctor was over 20 minutes late to our meeting, i tried to email the portal and no response so…read morei logged off, given i was on my lunch break and she was late. we never had our consultation , yet she tried to charge my account a no show fee, and i was on the call, without her. she then proceeds to harass me via text messages when i logged off the meeting she no-showed to.

I started seeing Dr. Waters recently. I have a host of issues (mold, chemical sensitivities, issues…read moredue to allergy to an implant) and I am traditionally a very difficult patient to treat. My doctor stopped taking virtual appointments and I was looking for an expert, especially to treat my mold issues. Dr. Waters took a thorough history, ordered appropriate tests, and got to the core of my issue quickly. She worked with me on a treatment plan appropriate to my many sensitivities. We've only been working together a short time, but I feel better than I have in a few years. I am grateful to have found Dr. Waters' expertise and patience and I look forward to recovering.

I see Dr Chetham at this practice. He has done two endoscopies on me…read more He is very kind, caring and patient. I have also seen seen Dr. Kaye who also was very good. I will be having a colonoscopy and it is scheduled with Dr. Chetham.

STAY AWAY! At my first visit with the PA Dr. Reilly , I felt understood and supported. The nurse…read moreteam is very supportive and responsive. However, as my condition got worse and didn't improve, the care declined. Dr. Reilly suggested I continue to use Miralax and other laxatives for my chronic constipation after my colonoscopy came up clear. No further investigation was suggested. I asked to see a dietician, and she referred me to someone. I was told the first 3 visits are covered by my insurance with pre approval. I double checked with both my insurance AND their care team AND their billing department before attending an appointment. After working with the dietician for several months, I continued to have trouble. I switched to Dr. Raju Ramu at the practice in Louisville. He brushed me off saying I needed to add more fiber to my diet and continue the Miralax. Then I get 3 bills at full price for the dietician, had I paid out of pocket it would have been $100 cheaper, even though their billing department verified and my insurance rep said it would be covered. Not only that, they charged me TWICE for the same visit taking money from my HRA BOTH times. This is ROBBERY. Not to mention they were charging me twice every time I went to the doctor, charging me at the time of the visit and then taking money out of my HRA. I didn't catch it right away, so who knows how much money they've stolen from me. When I called the billing department they said they would reimburse me but there was no way for them not to double charge me. So if you don't pay attention, they will DOUBLE charge you and they will not fill out the proper paperwork for your insurance to cover the extras.

Ten years ago, when I first went to Gastrointestinal of the Rockies, they were a much smaller…read morepractice with only a couple of locations. At that time, my experience was straightforward and professional. After my procedure, Dr. Kaye clearly told me everything looked great, there were no polyps, and I should return in 10 years. Fast forward to recently, I was contacted by the practice and told I was "due" for another colonoscopy. I questioned this multiple times, specifically asking the scheduler to double-check the notes, because I had been told 10 years. Instead of verifying, I was firmly told I was incorrect and that their records showed I was due at 7 years. Reluctantly, I scheduled the procedure. Days before the appointment, I was informed that the physician I had specifically requested had decided to take the afternoon off. My options were to reschedule or proceed with a different doctor. Since I had already begun the prep process, I had little choice but to move forward. Here is where things become truly unacceptable: As I'm lying on the table, IV in place, the new doctor walks in and asks if I'm having any problems. I say no. He then tells me, "You're not due for a colonoscopy for another three years." This confirmed exactly what I had been saying all along. At that point--after the prep, the disruption, and already being prepped with an IV--I went through with the procedure anyway. But the fact that I was put in that position due to their internal error is inexcusable. Afterward, I made multiple attempts to contact management to understand how this happened. Not a single call was returned by anyone in a leadership position. The only outreach I ever received was from a nurse--not someone accountable for the breakdown. Only after posting a brief, non-detailed negative review (in hopes someone would respond) did I hear anything further--and that was a letter "terminating" me as a patient. The letter was not even signed by a specific individual. This practice has clearly grown, but unfortunately, the professionalism, communication, and accountability have not grown with it. Between: * Incorrect medical scheduling information * Lack of internal communication * Last-minute physician changes * Inability to reach management * And ultimately dismissing a patient rather than addressing concerns ...I cannot recommend this practice to anyone. If you value clear communication, accuracy, and accountability in your medical care, I would strongly suggest looking elsewhere. PS. ******** Gastroenterology of the Rockies has a mixed to largely negative reputation, with many patient reviews highlighting significant administrative issues, long hold times, and poor communication, leading to low ratings on Yelp (often 2.5 stars or less). While some patients report positive experiences with specific doctors, others complain about disorganized care and difficult scheduling, particularly in the Boulder, Longmont, and Denver locations.******

They saved my life. Discovered cysts on my pancreas, monitored by MRIs for 6 years. When it was…read morediscovered to be growing, scheduled an endoscopy and immediately referred me to Anschutz for second opinion which led to serious pancreatic operation.

Very rude receptionist. I would think a doctor's office of this nature would represent the office…read morein a more professional manner.

Dr Bahir Bilir, MD was an absolute pleasure to have as my doctor for my gastroenterologist…read moreprocedure. His personality and bedside manner will have you smiling from start to finish! Highly recommend him and his team!