Merry Christmas Thank Gd for Fenya Frenkel who along with…read moreMyDoc Mill Basin have been Saving my life time & Time again ‼ First of all whenever I'd hear the words "Urgent Care" I would imagine a room Packed with Sick people being quickly seen with not such great medical knowledge but for those that were desperate seemed like the only option. This is the only Urgent Care I've ever been to and others really need to take notes. It's super clean, wait time is super short maybe like 3 people max ahead of you (today i only had 1 person before me, a child) , the Dr takes their time with you giving you everything he thinks will improve your health and never rushes through your time. No appointment is needed, insurance covers your visit and they're super friendly and kind from the second you walk in. Today I woke up No voice, throat on fire coughing out green slime. I got a IV boost with vitamins (saline IV is covered (depending on your insurance of cours) and the boost is a tiny fee less then your lunch !! I also got a B12 boost added and for the throat he sprayed Decadron which OMGGGG takes the throat pain away in 15 min and lasts 2 days (where has it been all my lifeeee) I did Testing for everything Flu, Strep, Covid Had my lungs checked, blood pressure. Best Experience Everrrrrr I'm soooo happy we have that kind d of place in our neighborhood it's gd sent I came home feeling 70% better !!! Thank you again for taking such great care of me. Happy holidays. Fenya I dunno where I would be without you

Was seen very quickly. Very professional. Would definitely go back. They provide drinks and snacks…read morewhile you wait

Waited there forever 1 hour. No one told me this when I walked in that doctor taking a lunch break…read more Quick to take my money. I have been going here for years,place is going downhill. Very dissappointed!

For an "Urgent Care" there are either NO doctors or they tell you hours before closing that you…read morecan't be seen because they dont have enough doctors. Make it make sense!

Coney Island location horrible. Made an appointment online to only get there to only be told by…read moresome clueless employee that they not taking any patients but she's at work? Like please make it make sense. Would not recommend or go back to again.

My husband and I both got covid vaccines here. They messed up the appointments so they didn't have…read moredoses available for both of us. Then they charged his credit card twice but refused to admit that they did. (Still trying to get a refund for the second payment.) That aside we still had to pay $112 each although no one else I know paid for their vaccines. They also didn't log the doses so that I can get my Excelsior pass. They did pretty much everything wrong.

I found CityMD Bergen Beach to be a four hour waste of time. From the ridiculously long wait, to…read morethe freezing exam room, to the unprofessional conduct of the employees (shouting and laughing in the hallway), it was a demeaning experience. I had taken a bad fall. When the Physician Assistant finally appeared, he scheduled an X-ray. He didn't even bother to clean my many (bleeding) wounds. When I finally had the X-ray done I asked how long for the results. The tech said 5-10 minutes then promptly went on his break. Half hour later, the X-rays were mis-read. I know this because after walking out after FOUR HOURS, I went to a hospital where I received prompt, professional care. Something CityMD Bergen Beach is not capable of providing.

We waited two hours for an X-ray and left without getting one…read more People who arrived later were seen before us, even though they looked healthy.

Diane, Marie, and Beatrice were all super sweet, very patient and very caring. Clean environment,…read morefriendly staff, 10/10

Urgent care and i can't get urgent care. Avoid this place if you need URGENT walk in care. They…read morehardly take walk ins.

She has A LOT OF NERVE claiming that she's caring and considerate. All it took was for me to flip…read moreout ONCE on her, and she closed her Georgetown office without even notifying me before my appt. No second chances. Also, told her about an embarrassing problem I was having for a long time, and she didn't think about it for more than a second. I had to come up with a solution myself. Of all the female doctors I've had for 20 years, nobody thought about doing anything about it, except for ONE nurse practitioner. This doctor ranks among Brooklyn's most mediocre doctors. Her demeanor is TEPID.

very disappointed in dr.gallo and her staff . went for routine check up and only had blood work…read moredone .3 weeks later when i finally get the receptionist to pick up shes said my results are fine.i always ask for my results to be emailed to me . i notice a urine test on my results !!! i did not give a urine sample .when i called the nurse challenged me and said i did .i went to see the doctor in person they know they dropped the ball. the urine test must be taken off my portal thru the office .im still waiting for lisa the manager to do it , very disappointed dr .gallo did not take it into her own hands. as soon as the urine lab results are off i will get my records ,something to think about "what if the urine had drugs in it " totally unexceptable , i also am fighting lab charges on my insurance for a test i did not take

It could use a little make over. The waiting room is dark…read moreand cold. We're sick, I didn't come here to freeze more! The receptionist and nurse are really nice, but they're really loud. There's no reason for me to hear your conversation over my headphones. As with most doctor's offices, you spend more time in the waiting room than in the actual exam room. Almost 3 hours for some antibiotics, sheesh.

Last time I went there (4 or 5 years ago), the doctor saw me for about 2 minutes if was lucky. Had…read morea cold or something that required antibiotics... a few days later feeling better from the cold I started having bad stomach cramps, odd I thought so I went back to the doctor he examined me for 2 minutes and gave me more medication, didn't take blood or urine, two days later the cramps are getting worse, I go back and he wants to give me more medicine without taking blood or urine. I asked him what the medications do and the side effects as he is walking out the door ignoring me. I actually had to raise my voice because he was across the room... I stopped taking all medication and started feeling better within a couple of days. Go to the new Place that opened around the corner on Ave U and Coleman St.

Do not use this clinic if you expect your insurance to cover inoculations or other services. All…read morepertinent information was entered into Minute Clinic's computer and I was told that my insurance (Medicare) would cover my shingles shot. Weeks later I received a bill for $179! I contacted Medicare. Medicare told me to contact my drug plan (Express Scripts/Aetna) who in turn took information to straighten things out. If I had taken a few steps to my left and had the shot performed by CVS staff, this would not have been an issue. Minute Clinic's service was fine but their billing process is deceptive. Don't use the Minute Clinic at 2525 Kings Hway, or any other Minute Clinic unless you want to incur a messy problem when it comes to insurance payment!! Take 10 steps and have the CVS folks do it just as well. CVS will bill the appropriate insurer, no problem!! J.L. Brooklyn, NY

Horrible experience with Dr. Minzers receptionist....she was obnoxious,loud,rude.she yells at…read morepatient and needs to lose her job.If Dr. Minzer would get rid of her the world would be a better place.but if you liked to be spoken to like your dirt please feel free to speak to the obnoxious old bag at the front desk

I told my endocrinologist, Dr. Kander that I would be going away for six months so he was kind…read moreenough to tell me that he could call me and tell me my blood work results however that's not what he did. He never called me for my blood work results then I called the office and I explained the situation to the secretary. She trusts me to another extension and the voicemail is full not acceptable at all. I'm suffering with hypothyroidism. I'm fatigue. I'm depressed. I can't walk and I'm putting on weight and this doctor is not helping me. I think they could be a little more organized and considerate of their patience unknown

My first review was written over 10 years ago. In TEN YEARS NOTHING HAS IMPROVED I was brought here…read moreby ambulance again in November 2024 and They put me in the middle of the emergency room on a stretcher with NO curtain and they pushed me around and banged into me the entire time I was there., It took them FORTY ONE HOURS TO ADMIT ME over a day and a half waiting on a stretcher with an IV Line AND a CATHETER and these people just let me lay there. I was only moved upstairs after I complained loudly to the 'administrator" who was extremely BLIND to what is going on in this ER SHe was BUSY SHowing what looked like INVESTORS around the place looking for donations rather than CARING ABOUT THE PATIENTS While I waited in eternity another man who was there at least 24 hours also in the hall like me-yelled he is LEAVING TAKE OUT MY IV. He started to pull on his arm and then and ONLY THEN did the nurses bother to come over. But they wouldnt let him leave. They refused to tell him who was his doctor, when he would be admitted. He said you better let me LEAVE I will go to ANOTHER HOSPITAL and they again protested. He ALSO dialed 911 and ONLY THEN DID THEY REMOVE THE IV. I complained others were admitted WAY BEFORE ME-and I could not get any answers. AFTER ADMISSION-the "ATTENDING" who was listed on my chart NEVER CAME IN 10 DAYS NOT ONCE The nurses said "we called and called him we never see him" TOTALLY IRRESONSIBLE And gross negligence! NOTHING HAS IMPROVED HERE OH=- and the KITCHEN CHEATED ME out of FOOD at every single meal. I submitted my online form-and about 40% Of what I ordered and they billed my insurance for was MISSING EVERRY TIME I called and complained and they said "WE ARE BUSY and HUNG UP". If you expect PRIVACY and them to ADHERE TO HIPPA FORGET IT! WHY IS IT NO DEMOCRATIC POLOTICIANS EVER IN VESTIGATE EMERGENCY ROOMS - SAME FOR THE NEWS. If you REPORT ABUSE they IGNORE YOU

TOTAL DISGRACE: Illegal Cover-Ups, Open Racism, and Abuse of Disabled Patients…read moreI am writing this review today, May 18, 2026, to expose the absolute malpractice, bigotry, and corruption at Mount Sinai Hospital and Vascular Center (3131 Kings Highway, Brooklyn). If you are disabled, a minority, or in severe pain, stay far away from this place. The staff here operate with zero humanity. I am a disabled Latino patient with severe walking difficulties, wearing a brace on my right knee and a brace on my right elbow. I booked a musculoskeletal and joint ultrasound appointment two weeks ago, filled out all my intake paperwork online, and arrived early at 2:10 PM. What followed was a multi-level nightmare of systemic abuse: The 3rd Floor Vascular Office was clean except the patient bathroom was absolutely filthy, disgusting, and completely lacked toilet paper. Thank God I brought my own tissues. When I arrived, a bald Hispanic male receptionist with a beard and mustache demanded my ID. When I tried to show him my medical prescription, he told me to show it to the PA and asked me to sit down. After waiting 35 minutes in pain, a tall male nurse (beard, mustache, glasses) took me aside, and I was suddenly surrounded for no reason by two female nurses who looked completely clueless. Despite the fact that I had uploaded everything to my online chart, carried PDF copies on my phone, and had the physical prescription in hand, I showed him the prescription, and he flatly refused to help, stating, "WE DO NOT DO THIS TEST HERE GO TO LL." I told him the Lower Level explicitly referred me here, but he refused to listen, making cheap excuses. When I literally pleaded with him, "Look at me, look at my walking difficulties, I can't go around in circles. You work here, can you please find out for me?", he looked a disabled person in the eye and said, "Go downstairs if not sorry, bye bye." I went to Patient Relations on 3131Kings Highway to report this. The male Jewish employee there turned out to be ROMAN, THE DIRECTOR OF PATIENT RELATIONS. He was actively busy playing video games on his cell phone. As I stood there in agony trying to explain that I was in severe pain, he never even looked up at me because he was more interested in his phone screen. He coldly told me to "come back later or tomorrow" there is no one here to help I asked him since he was in the PR office, "Are you part of the Patient relations staff?" and he stated "NO I AM JUST USING THE OFFICE" and completely refused to assist me. He also screamed at me twice and I left in fear. I went down to the Lower Level for advice. The two nasty women at the desk included the exact person who had misleadingly scheduled my appointment two weeks ago. When I asked where I was supposed to go, they snapped, "DON'T KNOW GO TO THE OTHER BUILDING," expecting a disabled patient to inherently know their campus layout. As I turned to leave in excruciating pain, they muttered a nasty, racist word under their breath. When I turned around and asked them what their problem was and why they were making racist remarks to a disabled Latino, they just sat there laughing at me. I walk to the other building. The two security guards there were practically sleeping with zero professionalism. I asked for help, and the female guard took my ID but completely ignored my questions. She then told me, "Oh it is too difficult to explain, go there and go North then South." I walked away because she was half-asleep and the area smelled heavily of marijuana. I didn't know where to go, nobody to help and I found the other Patient Relations office in the second building. A very sweet, caring lady who was finishing her lunch took the time to actually look into my chart. What she found was horrifying: someone on the 3rd floor had ILLEGALLY DELETED my appointment from the system to cover their tracks. Because I keep meticulous records, I was able to prove to her that I had a valid appointment. When this kind lady called the 3rd floor to confront them, they explicitly lied to her and claimed I was never there. However, they didn't realize I speak Spanish and I perfectly described every single employee, including the 3rd-floor front desk receptionist. While I was waiting earlier, that bald receptionist, unaware that I understood Spanish, was complaining to a cleaning lady named Maria, saying: "All these disgusting people, pigs, filthies made a mess here and eat the toilet paper, I am tired of all these degenerates." Once I detailed this exact conversation and described the entire room of staff and patients, the 3rd-floor staff were caught red-handed in their lie. They completely froze and could not explain to the main office why they illegally deleted my appointment before 3:00 PM. Even though the lady in the second building was nice, she refused to take a formal complaint, This place treats disabled human beings worse than a third-world country.