My husband has been in the Terraces since 2021 and I am NOT happy with his care. He is in Skilled…read moreNursing and I they definitely DO NOT have enough help to meet the needs of the few patients they have, especially on weekends. I do my husband's laundry because of allergies to liquid soap and have posted three signs up in his room to this effect. Unfortunately some of his clothes turn up missing, plus I find things in his drawer which are NOT his. I also purchased Pads to be used on his wheelchair with his room number on them, they disappear on a regular basis and the search must go on. Today when I arrived my husband was half shaved, teeth not brushed and sometimes I find him wet. On Sunday we had him out for 2 1/2 hours. Upon returning he wanted to take a nap. We rang for a CNA, after twenty minutes one came into the room and we were told they were ALL eating lunch and we would have to wait. After another half hour, I had a friend help me assist him with a dry diaper and put him in bed. As I was leaving two CNA's were walking out of the room next door with a scale. I guess it is more important to weigh someone then to make sure that the clients are clean and dry. All these issues might seem minor, but when we are talking about the man I love, his care is NOT minor.

When my husband and I moved into an independent living apartment at The Terraces almost 2 years…read moreago, we knew we were moving into resort-like living with access to higher levels of care under the same roof if/when either of us needed it. What we didn't know was equally important. We had moved into an amazing community--our fellow residents are interesting, friendly and supportive; the staff could not be more dedicated to making our living experience exceptional. They even stayed on-site during Hurricane Ian to be sure we were safe. And we have so much more time for life--no more cooking unless we want to, no more stripping and making beds, no more dusting and mopping! And there are so many activities, from exercise classes to entertaining lectures to outings to local points of interest. Finally, if we would like to go out on our own, all it takes is a phone call for the valet to bring our car from our private garage. Florida living at its best!

IF YOU LOVE YOUR LOVED ONE & WANT TO PROTECT THEM DO NOT TAKE THEM THERE!! Drs do not attend…read morepatients there & the honest nurses themselves will tell you that. The nurses are AFRAID of the CNA's. If the patient cannot get out of bed to go to the bathroom they're not changed for up to 8 HOURS OR MORE!! Even if they have an advocate that calls the nurses station! If you want your loved one to live DO NOT TAKE THEM THERE!! It's our biggest regret!! Even if you've used them in the past they are no longer SAFE there!! It's a horrible facility from the top to the bottom!!

This is best place in Florida to recuperate. Staff is 10 star, care is 10 star as well. This is…read morewhere I want to spend my last time on earth. Jesse Prince

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well! :) To say "thank you" is an understatement... ;)

From the owner: We offer the best home care attention. We take care of our patients, but also help them feel love…read morein the comfort of their own homes. We provide home health care and in-home senior care with professionalism and empathy to guarantee a comfortable lifestyle surrounded by family and friends. Especially, if you're not able to be around 24 hours a day! We offer everything in home care and home health care services from companion care, personal care, assistance with activities of daily living (ADLs) to skilled nursing and live-in care. We work one on one with you to ease the process of picking just the right amount of care. Whether you need 1 - 24 hours of care, we are your number one choice for home care in Naples, Estero, Marco Island and Bonita Springs.

Plain and simple: the level of care provided here is not commensurate with the exorbitant costs…read more After a brief hospital stay and at the recommendation of a physician, an elderly male relative was placed in their skilled nursing section. We chose this location partially because of prior experience with the facility (a different relative receiving rehabilitation services years ago) and partially because this was the only location that had an opening at the time. During the 3-month period that this male relative was here, he experienced two severe falls. The second fall required a trip to the emergency room, and even though a POA was on file, no relative was notified of this until a visit to him 7 hours after the incident revealed an empty room. He was not dressed when taken to the ER (they actually brought him clothed only in his underwear). Staff knew nothing of the whereabouts of his eyeglasses, despite the fact that he literally cannot see without them. Multiple demands for the reason for non-notification yielded responses that the facility was short-staffed or that staff was not "required" to notify the relative who has POA. When pressed about the whereabouts of his eyeglasses, we were told that they weren't in his room and, after all, he didn't have them the day before - yikes! We had to drive from the ER back to Renaissance at The Terraces to attempt to locate them, only to find the glasses literally on the floor next to his bed - and his bed had been completely stripped. We're lucky that the glasses weren't stepped on and crushed! Absolutely unacceptable. Upon his return from the ER, wounds he received as a result of the fall failed to heal appropriately. We would tend to these wounds, but since this was the skilled nursing section of the facility, it was our belief that staff should have been tending to them as well. We watched this relative sink deeper and deeper into depression, as he clearly wasn't feeling well and nearly the only human interaction he had was when he had family visiting him. During the multiple times I personally was there, not once did any staff member whatsoever ever set foot in his room. Also, absolutely unacceptable. Even though a large sign was placed in the room stating that "Family does laundry," multiple times personal items went missing because they were laundered at the facility. This required us to literally hound the supervisor to locate these items, which eventually showed back up in his room several days later with no explanation. I subsequently spent to the good part of an afternoon in his room hand sewing name labels on every piece of personal clothing or blankets in his possession. Part of the issues here are a result of our inability to speak or understand Creole. It's a true liability when a patient (or their family) cannot communicate with nurses and aides that are entrusted with their care. As soon as we were able to locate another facility, we moved him. He has improved by leaps and bounds, gained some weight, is walking and exercising regularly and socializing with others. What a transformation - all because we REMOVED him from Renaissance at The Terraces. If you believe your relative will receive top-notch care here due to the high cost of residence, you should reconsider your decision. In my opinion, this facility is an institutional setting with a pretty foyer that in reality provides sub-par, insufficient and inadequate care.

i have found the Renaissance at the terraces at Bonita Springs to be an excellent place to provide…read morerehab to those needing skill nursing care. They have kind and caring people working there who go above and beyond to ensure your needs are met. Do your homework when looking for such services. The Renaissance has been rated as a 5-star facility for many years.

Stacy is a wonderful nurse and advocate. She is intelligent, compassionate, and steadfast in the…read morework she does. Happy to have used her service and would highly recommend.

From the owner: Stacybug Adventures LLC is a woman-owned business based in Southwest Florida, offering…read morecompassionate travel support for individuals who need a little extra care along the way. Founded by Stacy Barbera, a Registered Nurse with over 15 years of healthcare experience, our mission is to make travel accessible, safe, and stress-free for seniors, families, and anyone facing health or mobility challenges. We specialize in three core services: Travel Companions: We accompany travelers who may need assistance navigating airports, managing medication during trips, or just a reassuring presence. Concierge Nursing: Post-op care, medication management, and light household support provided in the comfort of home. Custom Group Trips: Curated group experiences for women and caregivers that combine adventure with personalized support. Whether it’s escorting a child flying solo, helping a senior attend a family event, or organizing a group trip to Japan during cherry blossom season, Stacybug Adventures removes the barriers that keep people from seeing the world. Travel should be for everyone—and we’re here to make that possible.

I have known Mike and staff of this agency both in a professional and personal capacity…read more Unilaterally they are compassionate and caring and available. Should I need their services in the future I would without hesitation utilize them above all.

Collier Homecare provides dependable care with a caring touch. The Owner truly wants to help people…read morein need as well as there families. Mike isn't fake in anyway and that's why I'm happy to be working with him as a Sub Contractor.,

What a charming community! I was so impressed with the people who work here, Diana and Jerry were…read moreboth extremely knowledgeable and helpful. The rest of the team were also very kind and compassionate and you can tell they all take great care of their residents. The place was extremely clean, beautifully decorated for the holidays and there were lots of fun activities going on. You just get a really good feeling when you walk in the door here. It's also in a great location, right across from the Coconut Point Mall, easily accessible for anyone in the Naples and Fort Myers area. Their pricing is very reasonable especially considering that it is the nicest place in the area. I would highly recommend this memory care community to anyone looking for an exceptional place for their loved ones. I couldn't have been more impressed.

Wish I could give this place ZERO stars. Had a family friend move in here because of the hurricane…read moreand we are SO upset with her current health state! After just three weeks of being here her health has DRASTICALLY declined to the point of us in tears! The staff was terrible and in helpful as we asked for a nurse to take care of a wound that was pussing and infected. They had to FaceTime one!! No nurse on hand at this place. Her legs and feet are filled with fluid and I don't believe they have put lotion on her since she's arrived! Her skin was flaking off, hair a mess, clothes caked with food and overall just made us cry. We are working on getting her someone where else as I type this. Please be careful where you take your loved ones.

My 87 Y/o mom received excellent care after falling a fracturing her femur. Two surgeries at FMH…read morelater and 101 days at Solaris and she is back home doing great. What an awesome staff! Everyone from the front desk to the CNA's ' Laundry staff and nurses, we couldn't have asked for more. Thank you everyone in C wing!

I was going here for pt after moving from Ny The staff was…read morenice but they all of a sudden decided not to take my insurance anymore so it's all about the money and not the quality of the care or the client

At my age I call it as I called balls and strikes as a softball umpire - tonite there was…read moreevidence that LCS is trying to bring back dining to pre-China Communist Party approved covid virus- Pritzker years. Had shrimp bisque which had 5 small cocktail shrimp in a tasty broth. The Arctic Char was excellent. Sauteed spinach as well as plain potatoe ( Dan Quayle U.K. spelling ) chips were a good accompaniment. Iced tea refills by the seasoned host at the Seaside -JIMMY- was proof that he is a keeper par excellent! I carried out Italian Lemon Cake. It's useful for you check out the meals before to you enter in as your opinion could differ or the Pritzker family outfit could return. Try out the computers/printers in the library and west clubhouse to make sure they operate as well as JIMMY has and is , ie. with perfection.

Our recent move to Bentley Village was an exceptional experience from start to finish. The staff…read moremade the transition seamless through a comprehensive orientation program, outstanding service, and a warm, welcoming attitude that immediately made us feel at home. The amenities are truly first-class. The dining experience consistently exceeds expectations with delicious, five-star meals. The fitness center is modern, spacious, and exceptionally well-equipped, making it easy to maintain an active lifestyle. Golf enthusiasts will enjoy the well maintained 18-hole executive golf course, which provides both challenge and enjoyment. One of Bentley Village's most impressive features is its stunning 156-acre campus. The beautifully landscaped grounds, scenic surroundings, and resort-like atmosphere create an environment that is both relaxing and vibrant. Combined with the friendly residents, attentive staff, and outstanding amenities, Bentley Village provides an exceptional quality of life. We could not be happier with our decision to move here and highly recommend Bentley Village to anyone seeking an active, welcoming, and well-managed retirement community.