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    CenterWell Primary Care

    4.0 (2 reviews)
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    1 year ago

    Helpful 1
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    3 years ago

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    Oak Street Health

    Oak Street Health

    1.7
    (6 reviews)
    2.7 mi
    Established in 2012
    Available by appointment

    My mother who is in her 90s has been using Oak Street Health since moving here 6 months ago. (I…read moretypically bring her) and have been very happy with the practice. Her provider (Chantelle Shipp) is amazingly patient, thorough and always takes the time to talk to my mom as a person. She really cares about the well being of her patients, both medically and emotionally. The practice has been wonderfully helpful, getting her meds on mailorder, making my life easier. The MAs are also wonderfully patient. It did take a few visits to get all of her baseline tests but it makes sense. If you are looking for a practice in thr Sun City area, we highly recommend this location of Oak Street Health.

    Communication and follow up is horrible. I have no issues with my doctor, she is great while…read moresitting in front of her, but the minute you leave everything falls apart. For the third time they have screwed up where they sent much needed medication somewhere that they shouldn't have. Repeated calls to the "call center" because it is impossible to actually call the actual office result in a massive run around and zero results. 5 days now and still no meds after being told 3 times it's been called in., but nobody can tell me where. There is way more to this story but it would take hours to tell. Do yourself a favor and find a primary care provider with a better support staff.

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    Oak Street Health
    Oak Street Health
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    Leading MDs

    Leading MDs

    4.0
    (4 reviews)
    1.2 mi

    The doctors I see here are the best they are just fantastic. However, office manager Mandy is the…read moremost unprofessional person ever. She has now made me question the trustworthiness of this office. After being corrected about my name she continued to ask for Patricia. That's not my name. It's Pattrika. She continued to get louder and louder and refused to pause or stop speaking long enough to receive any kind of information. She is not the MD or a PA nor the person who wrights prescriptions. She's the one who gives the provider the message that the order is needed. I don't feel comfortable or confident that I can trust her to give my doctor the message I need her to have. Since she claims to be the ultimate boss of the entire practice I will now be looking for a new provider. Trust is important with your health. I have no trust in this provider anymore. That's really sad.

    Excellent experience from my first phone call. I was scheduled for a new patient appointment, which…read moretook only a matter of minutes. Before ending the call I already received my appointment confirmation, new patient paperwork and patient portal instructions in my email. Upon arrival, the front office was clean and the front office staff was friendly. Within 5 minutes of checking in I was taken back by the medical assistant who was quick and efficient. The patient room was also nice and clean. Moments after finishing up with the medical assistant, Sneha Kumar, MD entered the room. She was extremely knowledgeable, personable and caring. Dr. Kumar went over my medical history, did an exam, performed a well woman exam, ordered routine labs and even took the time to exam an earache that had sprung up since scheduling my appointment. Checkout was a breeze, I was given a reminder card for my next annual checkup and also a hard copy of my lab order which I really appreciated. I don't typically write reviews but I felt this practice, especially Dr. Kumar was extremely deserving of a 5 star review.

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    Award winning internal medicine

    CenterWell Primary Care - familydr - Updated August 2026

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