I wouldn't want anyone else in Charleston taking care of my family when I can't…read more Responsive, caring and quality. Thank you Home Instead

Care managers or lead caregivers were hardly around, when they were it was a brief hows it going…read more Wouldn't actually look at environment or needs. Many of my clients didn't like their Lead caregivers. Unprofessional drama and leads/managers were always talking badly about clients. Several times, office staff spoke rudely and actually yelled at me.. I have been a professional CNA/PCT for years. Many of the families expressed to me how unhappy they were with HI's willingness to work with them. I was very embarrassed to be professionally involved as a caregiver. Neglected clients (moldy fridges, dirty dentures & prosthetics, sent caregivers with 0 experience and training) they also never updated their care plans, so walking into a new home I often was surprised about their mental/physical condition, & lack of care instructions. Bad bad bad.

my friend was a patient there and the care there was the worst. therpy was scarce if at all. he…read morenever got to se a doctor ,they just stuck thier head in and said how are you doing today and wrote it up as a visit. plenty of charges that were questionable.. at 9-10,000 dollars a month i would expect excellent care but not here.

Viviant Healthcare of Charleston on Sam Rittenberg Boulevard in West Ashley offers great skilled…read morenursing and care. The professionals here are very knowledgeable and caring and go out of their way to make sure their residents are well taken care of. I have been impressed with them.

Agency started off good for caregiving. If you have an issue come up though & Susan the director…read moreshould speak to you, she will not let you speak ONE word . She tells you what she thinks & then immediately cuts you off & thats it! She is very unprofessional & rude.

I personally have worked with Derek at Already HomeCare. His passion for working with the elderly…read moreand ensuring they are well taken care of is bar none. His vision is spread throughout the entire business from office staff to caregivers. This results in the highest quality care for his clients. I know quite a few caregiving agencies, and you can clearly tell Already HomeCare is the #1 choice for non medical home care in the Charleston, SC area. Look no further, Already HomeCare will take great care of you!

Disorganized company who does not listen to client's OR employees needs…read moreI "worked" for these people for approximately one week. I was interviewed and hired by the wife and was told she needed to run a background check (at HER expense) even though I had just had one done. Two weeks later, I called every number possible and finally got the husband on the phone. He had not run my background check yet. Within the hour, he called me back and said he was sending me to a job on Saturday that was "easy" just helping the daughter and MAYBE feeding the lady. I had made it very clear that I was a conversationalist, hobbyist, companion, errand running, light housework type of cna, not medical care or lifting. The client told Matt over and over that he needed to send someone more comfortable with lifting and changing the elderly. I told him over and over. He would not listen to either of us. We LIKED each other. We just were not suited to each other (the client and I) On the 3rd day I badly hurt my back, helping to lift the client into bed. At this point, I had already told Matt this would be my last week. Long story short, I ended up on pain pills, muscle relaxers and not lifting more than 5 lbs for a week. When I got my paycheck after 16 hours at $10 per hour AND my paying for my own ppd to be done AFTER I quit, my paycheck was $53.00................I have nothing favorable to say about this company.

From the owner: Enjoy First-Class Care With the Comfort and Independence of Home…read moreIn Home Care Services, Senior Care, Companion Care in Mt. Pleasant, SC As we age, the everyday tasks that come with living independently can become increasingly difficult. Duties that were once simple and routine--such as preparing meals and maintaining proper hygiene--develop into frustrating challenges. If you or a loved one is struggling to perform the tasks that come with living independently in the Mt. Pleasant, SC, area, consider quality in-home care from A Better Choice Home Care. Dedicated to enabling seniors to age in place without sacrificing their quality of life, A Better Choice Home Care provides senior personal care and companion care services in the heart of South Carolina's low country. Based in Mt. Pleasant, SC, our senior home care services are available to residents in surrounding areas including Berkeley, Charleston, Colleton and Dorchester counties. Call today at (843) 729-1330 and request a free consultation to learn how our elder care services in the Mt. Pleasant, SC, area can help you or your loved one continue enjoying the comfort and independence of home with quality senior care services.

Truly a company with a heart. My aide goes above and beyond to make sure I am well taken care of.read more

USELESS. I discovered my CPAP machine stopped transmitting data because it has an outdated 3G…read moremodem. No warning or email sent to me as a heads up. They can call me, send me text messages and harrass me the death to buy CPAP supplies so there was no reason why they could not send out a message. My doctor needed that data. When I was sold this machine I was not given an SD card and told I would NEVER need one as my machine transmitted data via cellular. Now here we are and no card in the machine. I put in my own card to get the data, but my doctor refused to accept the card because it was not a Resmed branded card. I call Medi to try to sort this out and determine if getting a new machine since its almost 7 years old is the right thing. I get Sara, office manager. I start asking her basic questions to determine the age of the machine. She can't access anything and can't tell me anything. I call her USELESS. Because all she seems to do is answer the phone. I called Corporate in Columbia and they leave a message for Michelle, RT. Michelle, RT tells me that there is a 2 month wait for a replacement machine because there is a recall on Phillips Respironics machines. She states that they need to get those customers taken care of first and that is why a 2 month wait. I guess I am worthless to her and my money is not green. Considering I have been using these people for 12 plus years. She tells me she will see what she can do. That Resmed is behind in production and it would be March 2023 or later. Fast forward I call to get a Resmed card. I get USELESS Sara again, she tells me she doesn't have one and has no clue how to get one. Tells me my current machine should have come with one. I told her nope. Nothing was in the slot and the RT who set up the machine told me NONE was needed because it was cellular. I confirmed with her this would be NO Charge which she says there will not be a charge since I never got one but she can't confirm that because, she has no access to the systems. In between there and calling trying to reach Michelle, RT. I get Robert, the delivery driver, He tells me that Michelle, RT is only in the office ONE a month of the fourth Friday of the month and that is the ONLY time new CPAP deliveries are done. I say to him, that makes sense why the long wait to get the. new machine. Probably more a staffing issue than a part constraint issues. I spoke with the former Area Manager Chris Taylor and I am now waiting to speak with the current area manager Glenda Corley on the poor behavior of Michelle, RT. I doubt I will get anywhere. I just want the SD card and move on. These place has been declining for years now...its hit rock bottom. Why even bother to answer the phone if your are USELESS.....they make VOICE MAIL for a reason. This local office is a big mess of NOPE!!!! STOP answering the phone and stop selling devices that you support because you don't have enough staff. Trying using call forwarding to your office in Columbia and let them answer the call. At least they can access the systems unlike Ms USELESS, Sara who is supposed to be the office manager.