Bethany does a great job working with my limitations but still giving me a good workout. I love the…read moreatmosphere at Optimal.

Not only is this facility honed in on helping you with total fitness and wellness. Lauren Lai…read morePeng... gives a fantastical massage/therapy session. Love her and everyone I've interacted with here is focused, professional, health and fitness oriented. Definitely recommend.

I went to YMCA South today with my grandson and had a very disappointing experience. When I checked…read morein, I was suddenly told I had a $15 charge from two and a half years ago. I was never notified about this fee at the time, never billed for it, and never contacted about it in the years since. While talking with staff, it became clear this wasn't an old unpaid balance at all -- it was a recently and manually entered charge they added while going back through old accounts. In other words, this was their mistake, not mine. Every fee from the time I switched from self‑pay to insurance‑covered membership was properly withdrawn from my bank account. If they never billed me and never notified me, that's on them. Despite that, I was treated like someone who had ignored a debt. The tone was disrespectful and made me feel like a "deadbeat" over a mistake they created themselves. I went swimming for a little over an hour with my grandson until the pool was shut down early due to lack of staffing. While I was in the pool, I kept thinking about how I had been treated. When I left, I went to cancel my membership. Only then -- after I said I wanted to cancel -- did the general manager come over and apologize. By that point, it was too late. The apology should have happened when the issue was first addressed, not after they realized they were about to lose a member. It makes me wonder whether this was truly a mistake or if they just randomly added a charge hoping no one would complain over $15. I rarely use my membership, but I've always paid it. I will not continue supporting a place that treats members disrespectfully over an error they created

I actively use the West YMCA facility as my primary gym and I appreciate how welcoming and patient…read moreeveryone is working around one another. It seems the sauna and steam room are never both working at same time, but the removal of the basketball court for full time pickleball does change the clientele to an older group and that keeps this my favorite Y facility in town.

When I'm visiting town I always use this gym. Great selection of equipment and a nice variety of…read moregroup classes. This has been here for ages and hasn't changed much. The staff are young but nice.

Great facilities, classes, and community! YMCA offers something for everyone. A solid 5-star…read moreexperience!

The studio is beautiful, has the best equipment and is always clean! All of the instructors are so…read morefriendly and welcoming and really take the time to get to know you so that they can help you move pain-free and feel good all day long!

I've taken pilates for almost 10 years, and this is the best studio I've ever been to. The facility…read moreis second to none. There are multiple, excellent instructors to choose from. All are genuine, professional, and knowledgeable. I've been taking from Abigail for five years now, and I have a healthier body at 40, than I did in my 20's. If you've never taken pilates before, this is the place to start. Don't wait. It can change you're life!

We really love the classes they have available and the inside and outside pools. My daughter loves…read morethe slides and it's never usually crowded when we go so she can go down them multiple times during a visit. Wish they had better snack options and that the life guards outside need to pay attention to their surroundings more. But overall, we love this YMCA.

Unfortunately, our first experience with the YMCA was much more frustrating than it needed to be…read more We signed our family of 6 up on 9/14. The staff was friendly, the process was fairly quick, and I left feeling good about everything. We specifically selected Kid Zone and asked if there was any additional paperwork, enrollment information, waivers, or anything else we needed to complete because I planned to come back the next morning (9/15) with my 14-month-old to use Kid Zone while I worked out. I was told everything was ready to go and there shouldn't be any issues. Unfortunately, there were issues from start to finish. - There were duplicate accounts, my login didn't work - Kid Zone hadn't been added - I was told there were additional forms and waivers I needed to complete before my toddler could go to kidzone. I went back and forth between the front desk and Kid Zone, only to eventually be told that the account containing all of our information had been deleted instead of the blank duplicate account. I then had to complete the membership paperwork again for two adults and four children, re-enter emergency contacts, complete the childcare forms and waivers, retake my picture, and sign everything again. At the very end, I was told the card I had uploaded the day before was no longer on file. I hadn't brought my purse because I had specifically been told everything was complete and I wouldn't have an issue coming in today. I did not finish what I set out to do with screaming toddler in hand after that 48 mins. By this point, I was carrying my 14-month-old, diaper bag, gym things, and trying to manage a very unhappy toddler who was crying, screaming, grabbing the papers I was filling out, and wanting down. I ultimately had to leave without working out, without my account being resolved, and after spending a significant amount of time repeating a process I had already completed the day before. I completely understand that my toddler couldn't be in Kid Zone while I was completing paperwork due to liability, that part makes sense. My frustration is that I specifically asked the day before if there was anything else we needed to do to avoid exactly this situation, and I was told there wasn't and then spent 48 mins completing everything again one handed. I left in tears, defeated, and exhausted. As a mom, it honestly left me feeling like the process wasn't very family-oriented or mindful of the reality of trying to accomplish something with a toddler in tow. They did send me with all the formed I had filled out to bring back with me. I do want to acknowledge one bright spot: one of the women at the front desk was incredibly kind. She offered to hold my toddler multiple times, played peek-a-boo with him, and tried to keep him occupied while I worked through everything. I genuinely appreciated her effort, even though my toddler was having absolutely none of it. I'm hoping this was simply a communication/account-management issue and not representative of the YMCA as a whole. I really wanted this to be a place our family could enjoy, but today was an extremely discouraging first experience.

I recently used the lap pool a couple of times and found it dirty. When I asked the lifeguards…read moreabout it they explained that the vacuum had broken in summer / fall 2025 and they don't clean the pool. I reached out to the Aquatics Director, Kari Price, and after getting no response in just over two weeks I asked to speak with someone above her. Jacob Stein, Branch Director, approached me & said you wanted to talk to me? I tired to explain the issue when he asked me: How do you know it was dirt Did you put it there Maybe Kari has been out of the office The lifeguards aren't telling the truth I asked him if he was trying to pick a fight with me, he said I was being aggressive as I tried to explain what the issue was. There was no resolution as I could see he was not going to help.

The gym itself is okay BUT the staff needs improvement. Specifically Jacob Stein. His inability to…read moreshow compassion and push an insignificant situation to the point of public humiliation on a recovering cancer patient is inexcusable. Shame on you Jacob!!! The Y needs to do better if it is going to promote itself as a "Christian " organization.

Amazing staff, always so friendly, helpful and encouraging on a day to day basis in reaching ones…read morehealth goals. Best price around and very clean facilities! Personal trainers and the head of each department are excellent coaches and leaders in each of their fields. Highly recommend everyone join and put their health and fitness as their top priority, healthcare starts with preventative care at the YMCA!

The YMCA in El Dorado is horrible. If I had another gym to to go I would. The staff is rude,…read moreespecially if you have a question. They know nothing about their equipment. I have called and asked the front desk what temperature their sauna runs at and nobody knows. Twice in the same workout session I was dress coded in the middle of the workout floor. I was wearing a sports bra and they brought me a shirt and told me to put it on. While several other women were wearing the exact same thing. I understand company policy, but enforce it equally. I still see girls in skimpy sports bras everyday I workout, but none of them get humiliated on the gym floor like I did. This YMCA discriminates. And if I had the money to sue them I would. Terrible place with terrible hours, and the worst employees.

This is a new yoga studio in Andover. It is beautiful and the instructors are great…read more I'll be back