Since UFCU merged with First Resource Federal Credit Union, their customer service and respect for…read moremembers who have been with them for a long time, has gone down hill. They are not applying my car payments to my auto loan, they charge an "ignore variance" fee twice a month and have not explained what that is, they will not work with you when you are on disability and they are just very nasty anymore. I have a lot of family members and friends who bank with them. Most of them are reconsidering banking with UFCU. They are not what they used to be.

4 years ago, the wife and I opened an account at United because their interest checking offered…read more6.01% annual interest. No one, and I mean, no one, offered that. We actually went to a local bank (I live in Texas) and were looking to refinance our home and the guy asked us why we didn't open a personal account with them. We said, "Our money is in an checking account with high interest." "Oh yeah? We have that too. What rate are you getting?" Us: "6%." *silence with his mouth agape* Him: "Where are you getting that? You can't even get guaranteed interest in the market right now." We talked some more and the guy wanted to know the bank so he could open an account there. So for 4 years, up until this past week, we had a United FCU account and were pretty happy with it. Currently their interest rate is 1.85%. To get that, you need to have at least one automatic deposit to the account each month and 10 debit card transactions. It wasn't too hard to get that, but it was sort of a hassle since we normally used our other credit cards with rewards on our normal purchases. We once went in there and withdrew a bunch of $1 bills and put $20 bills on both ends of the stacks and the tellers gave us the associated $1000 bill straps to wrap the bills in. Hilarious when someone opens a briefcase and thinks he's looking at $20k. We even had a little money sack that we drew a dollar sign on for him to stash the cash. So much fun. So we're done with United FCU, but we did enjoy our stay. It was time to consolidate our accounts and having one out of state just wasn't convenient anymore. Thanks for the good times!

I recently decided to discontinue my membership at 1st source bank for several reasons. I did a…read morelittle research online and figured out that TCU was a option for me so I decided to stop into the Main Street branch to see about opening up a new checking/savings account there. Long story short, it was a great choice to do so and here's why. I walked in and was immediately greeted with a friendly welcome from Alivia, one of the employees that works there. She was very helpful and nice and made the whole experience/process easy and comfortable. I even received a thoughtful welcoming letter from her in the mail which even more so confirmed the fact that I made a great decision to join the Teachers Credit Union for my personal banking needs.

Truly appalling service and even more concerning levels of poor organization from this company. I…read morehave been absolutely floored by the incompetence and inconsideration this company has exemplified. My husband's dilemma was a direct mistake of TCU and took initial effort, not of the company, but of the customer, to complain on social media to get any recognition. This completely unnecessary debacle had to be dealt with by a 28 year old son grieving the sudden death of his father. You should be totally ashamed. TCU transferred the loan amount of Nathan's deceased father's car into Nathan's name, but not the title, so Nathan owed TCU money, but couldn't drive the car. TCU fucked up this painful process so bad, a TCU agent had to physically go INTO a BMV branch to explain how they messed up so badly in order to get the title in Nathan's name. It took him complaining on FB to even get attention to the issue. He spent probably two months just being transferred around the company and being hung up on. So they took forever to finally get the title registered in his name (literal months) and the car just sat there and couldn't be driven. Since the car sat for so long, it has all these issues now and they refuse to give him any kind of compensation for repairs. No, I'm sorry, they offered him $200, which is a slap in the face.

Friendly staff. Always ready to help. Easy on line access and ATM access all over. I have my home…read moreand car loan through them.

Great balance of value and service. Longtime favorite among locals.read more

Had a great experience here working with Jordan. She was a big help and worked with us every step…read more She was very knowledgeable and understood our needs. Definitely would recommend.

Always fast and friendly service. You can cash checks, pay Bill's, open a visa debit account, get…read moremoney orders and do a loan if your a little short on funds till you get paid. Process is pretty easy too!

I have been a client of Dan Craig for two decades and more. My fortunes have changed significantly…read morein that time, but through it all, Dan is steady as a rock, always keeping me up-to-date on my investments with Edward Jones, and giving me solid investment advice and wisdom I could really use, in and out of my Edward Jones accounts. He has always encouraged me to strike a good balance in my investments. What he says counts strongly in the decisions I make regarding my retirement finances. Dan, Sandy and his whole staff are honest, trustworthy, friendly, responsive, loyal, and relatable. Having moved across the country, I could change to a local Edward Jones office, but choose not to; the relationship I have with Dan is meaningful and time-tested. I have little doubt I'll be in touch with Dan right through retirement.

The closing on our new home was easy and quick. Scott went over all the papers as we signed them…read moreand made it very easy. We had an 11:30 appointment, and we were out of there in time to get the lunch before 1pm! And then he mailed all the documents over so I wouldn't have to carry out all the paperwork!! Thank you Scott for making it easy!

I switched over from progressive that was going charge me 400 a month for multiple car crashes and…read morea DUI in less thana a year long story short . I looed everywhere for a decent price until i came across tom from a recommendation.he tried to save me the most money possible under my points and saved me 300 monthly. Very thankful