So let me start by saying, Erik knows what he's doing, there's no questioning that! Another thing,…read morehe's very thorough in his explanation as to the issue(s) your clock is having, the cost to fix and the subsequent maintenance and care that the clock owner can do do prevent or forestall future repair requirements. We unfortunately, tried another clock "specialist" (in Riverview, MI.) in the past year and it was quickly apparent that his repair skills were questionable... three times he was out to our house and still our clock didn't chime or keep time correctly and our monies were wasted. So, here's the bottom line... SAVE MONEY, GET YOUR CLOCK REPAIRED BY A MAN WHO KNOWS HIS TRADE, FREELY ANSWERS QUESTIONS... and who is basically... a caring, great guy! Our clock, after ten years of not working, now runs like a precision time-piece like it did 33 years ago when we purchased it. Gerald and Fil Dz

Service tech gave my Clock a cursory look and explained it would cost nearly $1000 to fix. I…read moreinvited him to leave at hat point. My clock has since been repaired (chain caught in the gear). I was left feeling very dissatisfied with this interaction. Word to the wise, always get a second opinion and be very cautious about "show up" money

Fred repaired my battery operated wall clock on the spot and at a very reasonable price! Call first…read moreto make sure he is in the shop.

I had a watch in need of repair. I took it to the place where most people take time pieces in need…read moreof repair. They said I needed a main gasket and crown gasket replaced. $60, and they would have it in a few weeks. I came to Yelp and found Tom Rumpf. He looked it over and said the main gasket is fine, but the crown needs to be replaced. He did the job for 1/4 the cost the other place quoted, and I had my watch back in 2 business days. Tom is now my go-to guy for watch repairs.

Tom is a true watch enthusiast. His shop is definitively old school. After purchasing a vintage…read moreOmega wristwatch (mechanical/self winding watch), I was not sure whom I could trust with it. I was wary to just leave such an item with a cash for gold shop which does watch repairs on the side. When I walked into Tom's business, I felt almost immediately that he is a trustworthy guy and that he would to an excellent job. Tom restores vintage watches regularly, and sells them as well. He even had a few watches which were similar to the one which I had brought in, so I was reassured that he knew what he was doing. My preliminary expectation was that a repair to a vintage Omega which was keeping very bad time would set me back somewhere around $100. Tom did it for $50. I could not recommend him enough and I feel that I will be a long-term customer.

Cam to house, stayed 5 minutes, clock stopped before he got to his car charged me $150read more

Great service and very friendly! Very knowledgeable and came out to our quickly. 10/10 would…read morerecommend.

I drove from Sarnia to have some windows installed on a couple of watches and an unknown repair…read moredone on a different Citizen Eco Drive watch. The windows were installed perfectly and I had a new capacitor installed on my Eco Drive. This Citizen has the complicated 8700 calibre movement. Not only was the watch repaired and set, which is no easy feat. Stekelbos also removed the hands on the small wheels and set them correctly as they had been misaligned. I had not even mentioned this to them. I will never take my watches anywhere else. Ever. Also, I was able to purchase an authentic Citizen band for an unbelievable price. And it was installed for me on the spot. GREAT customer service. THANK YOU very much. Kenny C

From the owner: We are a full service watch and clock repair shop. We can service any type of watch, mechanical,…read moreautomatic, quartz and solar. Also antique pocket and wrist watches. We have thousands of parts in stock. We repair any clock from small alarm to full size grandfather clocks. The watch brands we carry are Citizen Eco-Drive, Citizen quartz, Cardinal, Citadel. We are a long time dealer of Howard Miller clocks.

I'm sure that they do a great job looking at and repairing old clocks. I, however, just needed a…read morebattery replaced for my watch. Lady was pleasant and first said that I could have it back on Tuesday after 12 (this was Saturday at 1 pm!). When I demurred, she then said -ok, we can do it now. Just come back to pick it up before we close (they close at 3). We had plans for lunch in Dearborn and headed there. She then calls me at 1:23 pm saying it was ready for pick up! Why couldn't she have just told me to wait? We are on our way back from lunch and I called to ask if she could please give us 5 extra minutes (ETA was 3:05) to pick up. Her response? "No, we close at 3 sharp. Are you going to be able to get here in time?" FYI -not great service, guys. I'm in the market for a grandfather clock and would have loved to support a local business. Clearly, I won't be supporting this one.

Last month, the movement on my military wall clock started acting erratically, and either gaining…read moreor loosing time every hour. I've had this clock since 1991, and it looks perfect on the wall in the living room. I decided that since I can't find a modern quartz operated battery clock with a similar face that is 12+ wide in diameter, it was well worth saving despite a family member who advised to toss it into the garbage can. One of my friends at work recommended the Northville Watch and Clock Shop. This business is located in a vintage house that has been converted into a business that does first-rate repairs on any type of clock or watch, especially cuckoo clocks from Germany. With that being said, the service that is provided here is top-notch, and super fast. I was thinking it might take a few months to repair my beloved wall clock, but it was done within a week, complete with a new movement installed. Likewise, all of the repairs done here come with a complete one-year warranty. The best part, the clock keeps perfect time like it did when I first bought it back in 1991.

Honesty really is the best policy. Except For :…read more After getting charged $350.00 by a clock repair shop in the 7000 block on Allen Rd. Allen Park Mi. The clock ran worse than before I took it in . The work they claimed they did was completly false . They claimed they replaced the main springs ( 3 ) They did not . They claimed to have replaced several Brass bushings , they did not . They had my clock for over a month ,claiming that they had to order parts from Germany , another lie . I have proof of these claims backed by other clock / watch repair shops . To the trained eye , it is plain to see . To the average person ,all they see is a bunch of gears and movements . Now I have to take it to a reputable ,honest clock repair shop . I will post my finding if and when I find one .

Very friendly, knowledgeable and skilled. Enjoyed chatting while he repaired my crystal clockread more

I took a so-called family heirloom mantle clock to Eurich's. Mr. Roberts had me pay $300 up front…read more(he said because it was so rare. (Looking back, a BIG mistake) After a year, I had to sue him in small claims court to get my money back. He never did fix my clock. And it turns out there was nothing rare about it.

The Eurich's were delightful to work with. Honest good work! They promptly repaired a 1930's clock…read morefor me. I highly recommend them.