So let me start by saying, Erik knows what he's doing, there's no questioning that! Another thing, he's very thorough in his explanation as to the issue(s) your clock is having, the cost to fix and the subsequent maintenance and care that the clock owner can do do prevent or forestall future repair requirements. We unfortunately, tried another clock "specialist" (in Riverview, MI.) in the past year and it was quickly apparent that his repair skills were questionable... three times he was out to our house and still our clock didn't chime or keep time correctly and our monies were wasted. So, here's the bottom line... SAVE MONEY, GET YOUR CLOCK REPAIRED BY A MAN WHO KNOWS HIS TRADE, FREELY ANSWERS QUESTIONS... and who is basically... a caring, great guy! Our clock, after ten years of not working, now runs like a precision time-piece like it did 33 years ago when we purchased it. Gerald and Fil Dz read more

Service tech gave my Clock a cursory look and explained it would cost nearly $1000 to fix. I invited him to leave at hat point. My clock has since been repaired (chain caught in the gear). I was left feeling very dissatisfied with this interaction. Word to the wise, always get a second opinion and be very cautious about "show up" money read more

As we all know, In todays world having great Neighbors is somewhat of a blessing. We had the best neighbors anyone can hope for. Unfortunately their time with us was shorten over the last 5 years. As their children were packing their house and memories they asked us if we were interested in a Grandfather Clock that the Family had for 45+ Years. With out a doubt we said yes, however they did tell us it has been dormant for at least 25 years maybe more. We looked all over for a reputable repair business and surprisingly allot of the response was "It probably needs a full rebuild" - "If it sat that long chances are it wont work" etc. etc. My wife's Mom called one day and said try Perfect Time Clock Repair they did a great job for her. So we called and Eric showed up for the appointment. Extremally pleasant / professional and was very honest with us. He said well its an old one very dusty / dirty but will proceed to operate anyway. Eric was very careful as he took the old clock apart, I walked in twice to check on progress and just kept seeing more and more parts. About an hour or so later, I heard chiming?????? My wife and I walked into the family room and sure enough the old Clock came back to life. In all honesty I had my doubts but what a surgeon!!! Eric also took the time to explain how everything works, how to set the time, the moon time and winding after the 7 day stretch. Before leaving we gave Eric a smaller version of a clock that is 50 years old and made its way here from Germany. I have absolutely no doubts it will be working just as well as the Grandfather. EXCELLENT WORK, A PURE CRAFTSMAN Thank you so much for all your hard work... read more

Eric is a true professional and expert in his field. Not only did he fix the problems on our grandfather clock, he took the time to explain how to properly care for the clock, something no one else has done in the 20+ years we have owned it. I give this business 5 stars. read more

Really wonderful gentleman! Fixed my clock and I really enjoyed chatting with Eric! Very knowledgeable and friendly.

Appreciate the up front honesty We have a circa 1930 Herman Miller mantel clock that was my in-laws and doesn't work. We are remodeling and thought if we could get it to work, it could be part of the plan for the room. Eric was great. We dropped it off and he called that day to give us the prognosis. Unfortunately, it would take a hundred hours of his time and a whole lotta $$$ to do a repair that will last. He even said he/someone could do a cheap fix, but that it wouldn't last and we wouldn't be happy. While it wasn't the result we wanted, it was great to have the timely, honest service. If we have another clock issue, we will give him another shot. read more

Eric was very responsive to my initial call regarding service needed for my grandfather clock. The appointment was scheduled a few days out and Eric arrived at home on time. It was obvious he was very experienced in working with clocks. He offered me two repair options, provided a detailed receipt of the repairs completed and walked me through how I could maintain proper function myself. Eric was very kind, polite and sensitive to COVID safety protocol. Two weeks later and my clock is functioning as it should! read more

I just had a home visit to repair my grandfather clock by perfect time all clock repair. Eric was respectful of my home and wore booties over his shoes as to not track dirt in. He did a great job. He explained everything he needed to do and why. He was upfront about the cost. He also took the time to teach me how to set and care for the clock. While he was here he also repaired my Le Coultre Atmos clock. I was so pleased with his work, I gave him another clock to take with him for repair. The price was fair and I am very satisfied with his work. I would recommend him to anyone that needs clock repair done. read more

Our grandfather clock was in dire need of repair. It had stopped working, and hadn't been taken care of for three years. Eric came out the next day, dismantled and repaired our clock. It is 45 years old , and after reassembly, looks brand new. It's in perfect working order and looks fantastic. I am so glad that we used Perfect - Time and will certainly use them again in the future. read more

Eric was fabulous!! He really is an expert clock repairman. I inherited a wonderful grandfather clock that I wanted to preserve. I wasn't sure who to call to trust, but with some wonderful recommendations, I found Eric and Perfect Time. He told me the clock is very old and hadn't been maintained in a number of years. He came on time, explained everything in detail, gave me his card and said if I had ANY questions, to give him a call. He was in/out in about 1 1/2 hours and my clock is now working wonderfully. This is the first time I've heard it chime in a very long time. Worth every penny to preserve history and my fiance's wonderful clock. An awesome job! I would highly recommend Eric for any repair you may have or even if it is for a twice a year maintenance. You won't be sorry. read more

It's been a few weeks since I picked up a clock that I had Eric repair. It works flawlessly and the sound of the Westminster chime was really missed for a long time. I have a Regulator clock built by an Amish man in central PA. The wood for the clock came from a Catalpa tree out of my grandparents front yard. My clock and a grandmother clock were built in 1990 and the spare parts for them are unobtainium. During a move, the box that contained my Regulator clock was dropped, damaging the inner movement and shattering the convex glass bezel. The grandmother clock is not in existence now because my cousin couldn't find parts to repair it. I searched all over the Metro area at different clock shops and no body wanted to touch it. I was getting some other work done on a watch at Simons and asked Eric if he knew of a place to get my clock fixed. He said he was familiar with them and to bring it in. When I dropped it off he said it might be a few months to resource parts if at all possible. I dropped it off with little hope of getting it back in operation. A few months later, Eric called and said the clock was ready for pickup. I got it back fully operational and you wouldn't know it was in such sad shape at one point. My clock is priceless to me and I can't replace it with a store bought model. Eric understood that and came thru under budget. read more

Eric has fixed many of my antique clocks. He even repaired one that other area high-profile places said was not repairable. He is an expert horologist! He is an excellent example of a local, friendly, and reasonable clock repairman. If you have an antique clock that has been idle and needs fixing, Eric will and can expertly fix it. He is also reasonably priced with reasonable repair time. Wonderful!!!!! read more

Eric, of Perfect Time, has been caring for our grandfather clock for over 7 years. His patience and knowledge are the keys to his ability to diagnose and repair any problem. The periodic cleaning and maintenance is so important and keeps things running smoothly. read more

Eric replaced a movement so that a wall clock decorative pendulum would work again. I had to order the part from England. It did not fit the clock as it should, but Eric made accommodation, and finally we had a clock that worked perfectly with it's decorative pendulum! Who would have taken the time for such a silly issue? Eric tackled it. Thanks! read more

My Howard Miller wall clock stopped working recently, a friend of mine recommended calling perfect time, and thankfully I was not disappointed. They were honest, and provided a fast repair for a reasonable price. read more

Our grandfather clock hasn't worked in over 10 years, so on a whim, I checked online for repairmen with good ratings. Eric came the same day I called, patiently explained the various things he was doing to fix the mechanism, chains and weights, and carefully cleaned and oiled the clock, spending almost 3 hours on it. The result was nothing short of amazing. The clock works, has beautiful sound again, and is keeping good time (which Eric showed me how to adjust). I highly recommend Perfect Time and Eric, who is not only efficient, thorough, and an expert repairman, but also a delight in conversation. read more

I have an unique and beautiful grandfather clock that was a wedding gift from my Grandfather. The clock is around 13 years old, and it had not been lubricated recently, which I knew was a mistake. For the last few weeks, the pendulum would randomly stop, and the clock would run either several minutes slow or several minutes fast when I could get the pendulum to swing. Thankfully, I found Eric through a google search, and he was at my home within 2 weeks for an in-home repair. Eric is not only very knowledgeable about clocks, but he is an excellent teacher as well. He takes the time to explain how your clock works and what you need to do to keep in good shape. Fortunately, my clock only needed a tune up and lubrication. It has been working perfectly since Eric's visit. There are very few clock repair specialists today, and Eric is not only excellent at his craft, but he is a very kind and honest person who was a pleasure to welcome into my home. Thank you again! read more