Janice is amazing at what she does. Loved the way she introduced my 6 month old maltipoo Mia to…read moreother dogs there, one by one, making sure she was ok. As I was away, Janice texted me photos of Mia, showing me how comfortable and happy she was. Great! I felt in peace, Mia was in very good hands. Thank you Janice, I absolutely recommend your place 100%!

Janice is my go to for my fur baby when I'm town visiting the mother in law!…read moreWhy pick Janice? *her home is truly decided to pets. *dogs have access to her pet friendly yard and home * no kennels *non-smoking home *kid free home I appreciate Janice!

Today I took my 6 month old Yorkie, Lucy, to Denise for her very first grooming appointment. From…read morethe moment I booked the appointment I knew I could trust Denise with my baby. Knowing it was Lucy's first time, Denise took her time with her and her patience shows in Lucy's haircut!!! The puppy cut Denise did is adorable and exactly what I had in mind. Being a first-time dog mother, Denise gave me lots of tips and info on keeping Lucy looking good (let's just say Lucy was a bit ragged looking when I brought her in). I will definitely be taking Lucy back to A Cut Above on a regular basis to keep her looking spiffy. P.S. - there was no urine smell.

Zero stars. We took our cat Phoebe in for a nail clip, hair trim and a bath. They mutilated and…read moretraumatized her by SHAVING her! And they couldn't finish because she was so upset. NO WONDER SHE WAS UPSET!! What groomer doesn't know better than to SHAVE a cat?? So now she's half bald. Run far, far away from this "groomer."

Needed my two fur babies groomed asap and I was able to get an appointment the next day! The…read moreprevious groomer last minute cancelled so I was very happy and thankful to get an appointment that quick. It was our first time here and I spoke with the owner and she understood what I wanted. She is very friendly and I felt at ease leaving my fur babies here. When I picked them up they were super clean and smelled good and their haircuts were what I had asked for. The other employees were very nice too. We'll definitely be back!

Extremely loud. ( blow dryers, vacuum, rock music ) Rude owner. Very small, no place to sit and…read morefront door left open which i find inappropriate just in case a dog bolts out the door and straight on to Spring Str.

3 yr old high-energy GSD-Husky…read more We absolutely recommend Vineyard Kennels! If we could give them more than 5 stars we would. We've tried plenty of day camps/boarding organizations and Vineyard Kennels sets such a high bar when it comes to overall care and consideration of each dog and their needs. Our pup is incredibly high energy and playful and the staff at Vineyard Kennels know exactly how to receive him and which other dogs to put him with. We trust no other dog care facility as much as we trust Vineyard Kennels and we vacation peacefully knowing our guys is in their care

I called three times and never got a call back! I understand if your kennels are filled but a…read morecourtesy call would have been nice! Horrible customer service and management!!

this is my go to place for my pugs dog food. for me its the staff who are always so very helpful,…read morefriendly and courteous. always a good experience.

Don't ever do online order to be delivered! The order was so…read morescrewed up plus supposedly if you order before noon your order will be delivered the same day, not true! Plus the delivery company told me it was a standard order and they didn't have to deliver the same day, poor customer service! Plus half my order was to be delivered and the other half was store pick up, how stupid is that! I talked to an employee when I received an email saying my order was ready for pickup and he said to ignore it that it was out for delivery. I ended up going to the store to pickup my order and told them to refund my delivery charge but they said the refund had to be refunded through the delivery company. What's up with that! I just cancelled the order!

Tasha gave Izzy the best hair cut she has ever had in her life and she is 9!! She comes to you so…read moreyou don't have to worry about your dog getting locked in a cage while the groomer takes care of other dogs. I recommend the teddy bear cut for poodles it's the cutest!

Tasha is, in a word, Phenomenal. We have 2 dogs, one who is nervous. I was so impressed with the…read moreamount of time she was willing to take to relax my dog, walking her around and offering her treats to coax her into the trailer. She come right to our house, which is another bonus. She does a great job grooming, her attention to detail is fantastic and her prices are very reasonable. We will definitely be regular, repeat customers!

We needed a pet sitter while we were in Morro Bay and had a dinner in SLO. We weren't comfortable…read moreleaving "our boys" in the hotel room alone for a few hours that far away. So with a just a days notice, Serra was happy to come over to our hotel and sit with them! I felt comfortable with her from our first phone conversation and even more so when we met her. She arrived a little early for a meet and greet before we left the boys in her care. She is extremely friendly, totally focused on the pets, and very professional. She even sent us pics of the boys while we were gone! We highly recommend her and her services! Thank you, Serra, for taking such good care of our boys, Artie and Teddy! We will be calling you again the next time we are here in the area!

Serra was absolutely amazing. I was up from San Diego and staying in nearby Cayucos for the…read moreweekend. I needed to find a last minute dog sitter while away for the day. I called at 7 am sharp and Serra was more than happy to help me out even though she was booked for the day. She rearranged her schedule to help accommodate my needs and her customer service was top notch. I highly recommend her business and am so thankful to have found her.

This review is very difficult for me to write. We boarded our 1 year old yellow lab with Susan once…read morebefore and that stay had gone well. He came home filthy, but that is to be expected. We decided to board him again for the weekend we were moving from Paso to SLO to avoid having him underfoot with the movers. When I picked him up on Sunday he was standing at the gate with a sad look in his eyes. He jumped into the back of the car as fast as he could and immediately began crying. He was caked in mud so we took him directly to Lemo's pet store for a bath. He cried the whole way there. I was shocked because I have never heard him cry like that before. Susan mentioned that 2 of the bigger dogs had been obsessed with our dog and they "played" a lot so I thought he must just be really tired. During his bath he cried the entire time. As the mud washed away I was sickened to see mud crusted/bloody sores all over him, along with a bite mark on his neck. Then I noticed the bottom of his paws were blistered, swollen and raw. My poor baby. When we got home, my fiancé called Susan to find out what had happened. She played dumb and said the two dogs were chasing him around and trying to bite his collar. She separated them for a bit and then let them at it again. My poor dog was bullied for 3 days and she did nothing to keep him safe. As for his paws... it was 108 in Paso that weekend and the vet said his paws were burned from running around on the hot concrete. Her response was that she has shade for the dogs. Well apparently, her little shade tarp is not sufficient. I imagine my poor dog doing anything he can to get away from the other dogs and sacrificing his poor paws in the act of trying to get away. Our poor dog has been so traumatized that for the first 3 days he was home he would startle and start barking aggressively at any small noise. I know Susan means well and would never intentionally let a dog be hurt, but it has been heartbreaking to see our dog suffer from staying at her kennel. It seems like maybe she should charge more and have fewer dogs so that she is able to manager them better. All I know is that my dog will never be left there, or at any kennel again.

Just picked up our two dogs from Bed and Biscuit after they had an 11-day stay with Susan. To say…read moreit was a positive experience is an understatement. Upon meeting Susan, during the get-to-know each other phase, our family immediately felt at ease. As our dogs began their stay with Susan, her attention to communication throughout their stay continued to be a great encouragement to know that they were in very capable hands. We will definitely bring our dogs back to Susan during our next vacation!

Have been going here for years with our 3 dogs. Dr. Bob was beyond amazing and we absolutely adored…read morehim. Since he passed (RIP friend) I brought my Great Dane in to be seen and have some vaccines he was due for. I was told an annual exam was due and necessary before any shots could be administered. He also had a sore on his hind leg that concerned me which is mainly the reason I made the appointment initially. After my poor geriatric dog was there all day I received a curt, and rude voicemail demanding I return his call from someone name Dr. Konrad. When we spoke he talked to me as if I was a child. Said the dog needed antibiotics and that the sore most likely needed to be opened and drained. When I asked if that meant putting the "under" and giving IV Antibiotics or just oral medications ... he gave me the definition of "oral". what a jackass. When I finally picked up the dog, not only was an annual exam NOT completed... neither were any vaccines. Any questions I asked the Dr at pickup were answered with "I don't know" he couldn't tell me what the sore was: an abscess, or something deeper and offered no course of action other than "call us in 2 weeks" THATS WHY I BROUGHT HIM IN!!! I'll never return after being spoken to this way and seeing my dog handled the way he was. They lost a loyal customer with many animals.

This place has new owners. Its owned by the CORPORATION that owns both the Atascadero and Tempelton…read morepet hospitals. The hospitals are good they saved my cat's life. But as for the vet hospitals they've bought ..... They suck. All they want is MONEY. awhat they said to me was sure we'll refill your senior cat's prescription but first you need to come back in and pay us $69.00. Then we'll see if his meds will be refilled or not

Dr Swan is great! She is very informative and responsive. We have been very happy with our care so…read morefar.

Doctor Swan is wonderful with my little old pup! They have always gotten him in and in a reasonable…read moretime to see doctor Swan.