I was worried we had made an appointment with Clay's Septic after I read the other Yelp reviews,…read morebut we ended up having a wonderful experience. We had water gurgling up out of the ground earlier this week and called Clay's for help. Anthony (from Clay's) explained the problem to me in detail and provided an estimate before beginning work. Then he and Daniel (also from Clay's) did an effective and efficient job of addressing the problem and pumping our septic tanks. They had serviced our property before (we had moved here) and therefore knew the lay of the land. They were professional, knowledgeable and friendly. Everything seems to be working now and they even came in under the estimate, which was so appreciated. I'll keep you posted if something changes, but for now I'm happy to give them five stars.

We have scheduled two appointments and spent a total of four hours one day and two hours today…read morewaiting for them to come for a scheduled appointment. They never showed up and they don't even have the courtesy of calling and notifying us that they are running late. they said they would give us a call if they can make an appointment for tomorrow but so far we haven't heard anything.

I let them schedule appointments two different times. On both occasions, they canceled without…read morecontacting us, resulting in a lot of wasted time. On both occasions, the front office scheduler seemed to make up stories, change previously agreed upon dates for unknown reasons. Because of their unreliable service, I can not recommend this company.

From start to finish this company is top notch. They have been under new ownership since 2022 and I…read morecould not of asked for a better more qualified company and employees to service my septic. I recommend them to everyone I know who may need septic pumping or work. When I called the office girl, Linda was very courteous and knowledgeable, she then told me I would need to speak with Monica due to the extent of my issue. Clays Septic came out fixed my problem and told me to call if I had any issues. I highly recommend this company for all your septic needs.

From start to finish; Steve Sims outlined the exact nature of the project, the total cost and the…read moretimeframe. Our Project was completed exactly as he described, on time and on budget. Impressed with their knowledge, expertise and overall work and equipment!

Steve Sim's runs a good outfit and is very knowledgeable when it comes to septic systems/service…read more He took the time to tell me about the septic system on our property and how to best maintain it to maximize the life of the tank. Great service and price. We will use Sim's again in the future.

Al's came out Sept. of 2024 and pumped our septic tank, but did not bother to tell us other things…read morethat needed to be done. Had to have it pumped again this Sept. by a real professional. I think I was ripped off and would really like to have my 795.00 back but I know that won't happen. So if you need your septic system pumped call Roto Rooter.

Septic tank issues after major rain storm. Fit us into their schedule and quickly made needed…read morerepairs.

Called in a panic the day before, and they were able to fit us in. They showed up on Father's Day,…read moregot our septic tank pumped quickly, and were professional and easy to work with throughout the whole process. Excellent customer service and reliable work. 10/10 would recommend!

Slo septic came out, unburied my septic tank, added risers and pumped. No waiting for two weeks to…read moreget it done as they came the next morning showing up when they said they would. On time, great attitude, ready to work and knew what they were doing. Look forward to doing business with again!!

I called to have my septic system inspected and tank pumped. After the tank was pumped, technician…read moreindicated he pumped 1800 gallons out of a 1500 gallon tank and charged me for the extra 300 gallons. What!!! Then he indicated our leach field may be saturated, even though there were none of the recognized systems of a failing system.

I'm not a handy guy, so I depend on the experts being honest. I wasn't sure how to gauge if my tank…read moreneeded pumping. When I called Clay's, the reception told me that the team would be able to determine if I needed a pump when they came out. Anthony was friendly and patient and showed me how to clean the filter. He also pointed out some potential problems with my tank which I greatly appreciated. When I asked how full the tank was and if it needed pumping, he told me there was no way to know except by pumping. That was so strange, and I asked him to confirm several times. I did a quick search on my phone and it seemed like there were articles on how to measure the sludge depth (which is the critical thing to know). I showed him an article and he told me that he'd been doing this for 35 years and these methods don't work, they were just guessing. I gave him the ok and spent nearly a grand. After the pump he confirmed that the tank was likely pumped when we purchased the house a year and a half ago, meaning that the tank was not even half full. By this point, I had been able to fully read the article, and the method used to measure the sludge made sense, was easy, and declared to be reliable. I should have done the research first. I feel so taken advantage of. To determine if you need a pump you need to measure the sludge level. There are many good videos and guides online and it's very doable yourself, even for an incompetent like me. You need something to make a hole in the scum, a long stick and a long white cloth or tube sock.

We've used NCSS since we moved here in 1991 and the service has always been top-notch!…read more We just had our tank pumped, NCSS showed up when they said they would, Octavo was friendly, knew what he was doing, and was done in about an hour! Great service and a great team! Thank you NCSS!

pleasant company to work with. Got us on the schedule quickly and technician was wonderful. Had an…read moreoverdue septic pumped. competitively priced - reasonable. Would definitely recommend.

Won't be using Matt's Plumbing again. Hired him to do a small plumbing job that took ten minutes…read moreof labor time. I was charged $210.00 for the job, he took advantage and overcharged me for the job. The job was worth half of what he charged me. I agree with other customer reviews he overcharges for his work. Shop around before hiring there are contractors out there with fair pricing but he's just not one of them.

Matt and his crew always get it done and at a fair price. Good people who have helped us for 2…read moregenerations. More recently we needed our tankless water heater flushed and heads and controls replaced in showers. They found a leak in the wall and handled it beautifully. Quality work and excellent service from people who we trust.