Dr. Escott is now treating all 4 of my kids, he is the BEST!!! The office atmosphere is always…read moreupbeat and extremely friendly. Scheduling appointments is a breeze, with 4, we occasionally have broken appliances, they always get us right in. I LOVE that I almost never have to wait, the kids usually get called right back on or before their appointment time! We couldn't be happier:)

Dr. Escott is extremely talented, passionate and caring. The office atmosphere is always cheerful,…read morefun and energetic. My teenage daughter has a perfect smile, and I can't wait for Dr. Escott to do the same for my son! Dr. Principe could not have chosen a better doctor to take over the art of creating the beautiful, straight smiles of Lake County.

Dr. Ogden and his staff are always so kind and accommodating. When we first began treatment, my…read moreson didn't feel comfortable. Dr. Ogden made adjustments so we would still be able to get through the appointment but with my son feeling confident to continue his visits. And Gina is amazing!!!! She is patient and encouraging while explaining to my son the whole way through, which he loves.

I've been a customer for 3 years. I got my braces off but had to get them back on today on my lower…read moreteeth. Dr Ogden and some of the nurses are amazing but the nurse I had today was offal

I found this practice from the holistic dentist directory. The office is clean and modern and was…read morepacked to the gills with patients but the wait wasn't terribly long. The staff is super friendly. Something did not resonate with me about the prognosis I received and I found another holistic practice for a second opinion. Not only was original Prognosis not fully accurate, the cost would have been 1,000% higher than I ended up paying. I think Hazen can become a great holistic dentist once she's gotten more experience under her belt.

My wife and I went to Dr. Hazen for several years. No complaints about dental care other than…read morefrequent recommendations to try the "latest and greatest new thing" - with an upcharge. My insurance was a "high" plan with United Concordia. My wife and I had periodic maintenance in May and June, 2024 with no issues. In October 2024 I received an email saying I had a past-due bill of approximately $90. Since I had no outstanding bills I printed the email and went to the office to check it out. I was told there had been a "price increase" that wasn't applied to the last two visits. Since it had been so long they would waive the bill since I was a "valued customer" but price increases would apply to future visits. My wife's next visit was that afternoon. Her bill was significantly higher than what had been normal but I had been told to expect that. Three days later I got an Explanation of Benefits from United Concordia. It outlined the treatment for my wife and stated that we had paid the "out of network" price. I had always been "in-network" so I called United Concordia. They said Dr. Hazen had dropped out their network on 1 May 2024. Dr. Hazen's staff didn't tell me that, just that there had been a "price increase." A few days later I got an email bill for another $80 for my wife's visit. I went in and was told they had expected a particular procedure to be paid for by insurance but wasn't. I paid the additional bill and cancelled my November appointment so I could review my dental insurance options during my upcoming open season. When open season arrived I went in to Dr. Hazen's office and asked for which companies they were "in network." They told me United Healthcare. I changed my insurance to United Healthcare and rescheduled my November appointment for January 9, 2025. When I arrived I gave the receptionist my new insurance card and said I wanted to verify I was "in network" before my appointment began. The insurance coordinator came out and spun a story about how they were in network with some United Healthcare plans - but not mine, despite what they told me earlier. That was it. I'm done with Dr. Hazen. Her business practices and customer relations are abysmal. Insurance plans seem to be some classified subject about which they won't give you a straight answer. Time to find a new dentist.

We can't recommend Best Smiles Orthodontics enough!! The entire experience for our daughter has…read morebeen amazing from start to finish. The staff is always so kind, patient, and welcoming, which made her feel completely comfortable every visit. They took the time to explain everything clearly and made the whole process stress-free for us as parents too. The office is clean, organized, and runs on time, which we really appreciate. You can tell they truly care about their patients and their results. We're so happy we chose them!

Be careful to get everything in writing with these folks…read more They are verbally very pleasant yet shrewd business people. That is what you want in a lawyer, not an orthodontist. If you tend to give people and businesses the benefit of the doubt and assume they will do the right thing, just make sure you have your guard up before doing so here. They are not bashful from changing commitments on you unless you go in thinking like a lawyer yourself. I desired to do business with them, and even after what seemed an impasse, I extended one more olive branch so that this step of a review online was not necessary. In light of their choices, however, it became my duty - as a tenured Mt Dora resident - to forewarn other Mt. Dora families with school age children. Who is the warning for exactly? Families who take it for granted that a business will act with integrity and do the right thing. I received a written quote. I then got new insurance. I called the kind office staff in order to catch them up and let them know. When I did, I discovered that I qualified for a discount. You can imagine my excitement! I called back to get things in motion and start my child's treatment. That is when things went sideways. I was THEN told that they didn't "do that any longer" and would not honor what I was told. I had several subsequent conversations to make sure at least I was acting in good faith... to no avail. Bending over backwards, even after those conversations, i made one more attempt to avoid the need to make this known in the marketplace and giving them the opportunity to act with integrity. They. Just. Didn't. All that to say, I am sure that the care and the doctor himself are excellent. Their business side of things, however, needs some serious 'customer service' review.

Decent care. The techs and dentists work well together. I wish there was more consistency in who I…read moreget to work with whenever I come in while I'm working on a dental procedure that takes several months. But that's just a personal preference. My only complaint is sometimes communication lines get a little crossed, but nothing that isn't easily worked out.

Had a tooth extracted yesterday, Dr, Tommie has to be the best dentist that i have ever been to…read more The procedure was quick, relatively painless. He was very gentle and informed me step by step about the procedure. His assistant Casandra was wonderful. The staff was friendly and accommodating. Highly recommend this office.

Treated with KM Shah, DMD had issues regarding billing & withholding a check for 600 dollars from…read moreour insurance carrier. The Dentist underestimated the cost of dental work and required an additional 600.00 before starting . I paid the 600.00 so a tooth could be repaired beside what the insurance would pay. The insurance carrier took 3 months to authorize the additional funds. Eventually, a check was cut for 600 dollars and sent to the dental office of KR Shah. His staff refused to reimburse me my 600 dollars and kept the "money for future dental work." After a few weeks of delays & nonsense I was cut a check. Many months later my husband was contacted by phone and by staff member Karen if we had moved ? My husband laughed as knowing Karen for years . she advised we had an outstanding balance and would Ike to close the matter. My husband was told that twice the invoice mail was returned as moved. Today, Monday March 30,2026, my husband went to the office of DR SHAH & spoke with two different staff members and failed to produced the alleged mail ! Difficulty took place in producing an Explanation of Benefits & no EOB was provided. the staff is terrible .

From the owner: Dr. Shah, DMD leads a privately owned dental clinic in Mt. Dora, FL, where patient care comes…read morefirst. With a commitment to providing a comfortable and stress-free experience, he takes the time to listen to each patient's needs and ensures they feel truly cared for. Known for his compassion, energy, and sense of humor, Dr. Shah creates a welcoming environment that puts patients at ease, making every visit a positive one.

Made an appointment with this office 6 months ago, took the time off work so I could be there, and…read morejust received a call that they decided to drop my insurance with no notice.

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