James was supposed to redo the windows on our entire house. It is historic and we wanted to save…read morewhat we could. We signed an extensive contract with a timeline which he didn't even come close to meeting. No one would show up and when they did the other contractors on the job heard his "team" saying that they had to hang around and look busy so we would think they were working. We called many times and got platitudes but no results. The quality of the work is just awful. 6 months later we asked him to pick up his equipment. We were $14,000 into it and only about 7 windows were done. 1 was done well. There are panes of glass missing. None of the storm windows are redone as per the contract. It's a mess. He is now threatening us. Our house sold and the new owners (the gentleman is a developer ) tried to raise the windows. They were stuck shut. They said they do not want to use him as the quality is awful. James said all the right things but absolutely did not deliver.

We used Old Line Glass & Mirror for a new custom glass shower door. Estimate process was quick and…read morevery easy. Took about 1.5-2 weeks for our door to come in but the guy who came out to do the install was a new hire who "had experience" but apparently lied to the owner for the job. He broke several of our glass tiles which had just been installed during our bathroom remodel. The guy ended up being fired and the owner and his son came in to redo the tile and grout and install the door. They didn't have the right saw at first so the first day of repairs was ultimately removed and redone again. The second attempt was much better, though still not perfect. I realize tile isn't their specialty, so A++ for effort, and B+ for finished repairs (the new grout is cracking a bit already but I can fix that myself later). The new door was installed but then it seems they or the factory drilled the door for the wrong hardware which ended up working in our favor since the handle they drilled it for looked and fit better in our space. Still, it's an issue that shouldn't have happened, but in the end, that worked out for us at least. The owner and his son are very friendly and were very apologetic about the whole situation. They did a pretty good job fixing the previous guy's damages and ultimately installed the door and it works well. I'd say we'd probably use them again, but we'd request the owner does the install just to avoid as many issues as possible.

Columbia was easy to contact and very responsive. The work was done timely. The quality of work was…read moreexcellent and the price quite reasonable. I would use Columbia again in the future.

Okay boy did I luck out finding this company! I had a huge glass fiasco breaking my mirror from…read moreover turning a screw. It was not my house or bathroom sooo I was really in a bind to fix it before the homeowner came home from a trip. Steve answered the phone and was Uber polite, empathetic, positive and agreed to help even tho it was a small job. He was friendly, prompt, professional and it looks great! I have worked with several glass companies in the past, and this one has been awesome!! An old school vibe with pride and heart of a family owned business. If you read my reviews, family owned and service are appreciated and important to me. Absolutely, would call this place again. I don't think they make people like this anymore. While my job was small, time was of the essence and they got the job done! Super grateful.

They do great work and are their prices are reasonable. A small custom semicircular window cracked…read moreduring the recent blizzard. It took Riadh two tries to get to our house becausethe streets were still icy. He took careful measurements when he got here lpand promised to come back after the glass was cut. Didn't ask for any payment. He just installed the window yesterday and it looks perfect.

I've used Old Town Glass about 5 times now and they've always been great - communication, quality,…read morepricing, everything is really fantastic. Can't recommend them enough.

They were very fast to respond to my request for a quote I have a commercial storefront call Toire…read moreAvenue and they replaced a cracked door glass. The service was done within 24 hours of my estimate with two very nice and fast installers. I would use Glass Geeks again.

Props to these guys because I couldn't find anyone to fix my broken mirror vanity and they did the…read morejob at a reasonable price and within 10 business days. After I received a mirrored vanity that had a cracked drawer, I started looking around for anyone to fix it. For about $90, they were able to completely replace the drawer panel, and even though it's not 100% identical, it's close enough so you can't even tell. And they did that to avoid charging me more for a custom job, which I really appreciated. They were nice and quick and I would trust them again with any other repair.

We had someone accidentally break our kitchen window with a rock. DCG visited same day and gave us…read morea reasonable quote. The work was completed promptly as soon as the glass panel came in. Very happy with the work. They made this repair painless.

The company started the repair without providing an estimate in advance, which I believe is…read morestandard practice. The work was left incomplete, and the repair was only partially finished. When I raised my concerns, the interaction became unprofessional, and I was told they would return to my property and remove what they had installed if payment was not handled. Based on my experience, I cannot recommend this company.

I gave 2-Stars because they were prompt with the estimate and I was going to hire them. The…read moreproblem came with the invoice. I don't mind plunking down half, nearly $450, but I wanted the full scope of work outlined in the document. To not only protect me but also Delta. The pic is what I received and the below is what I asked for... ------------------ Hello! Received the invoice. Can you please add the full scope of the work to the invoice? By clearly outlining the job, we won't have any misunderstandings. The following is what I expect... 1. Provide new side panel glass which matches existing glass. 2. Install new side panel and existing door. 3. Apply sealant. 4. Dispose of old glass. -------------- When I didn't hear back I called and the gentleman who answered said the technician told you what we were going to do and we'll do it. No need to put that in writing and other customers were happy with our work and invoice. At that point I said no problem at all, I won't be moving forward with you. Be careful when someone won't put what they said verbally in writing. UPDATE:::: So as the customer I'm supposed to do more than...text the number I was communicating with about requiring more info in the invoice as soon as I received the email. Wait all day the next day for a response, which didn't come then called this afternoon to check on the status and explain what I needed in the document only for the guy who I've spoken to before to say NO and that customers were happy with their work and invoices. I'm supposed to then ask to speak to a supervisor?!? Basically chase down a company to take my money. Their response takes the star down to one. Completely in the wrong and took no responsibility whatsoever. Their response should have been, our apologies, we dropped the ball. Reviews are more than about the actual work. It's also about the actions surrounding the work. If you can't put stated items in writing nor take responsibility for your communication issues, don't care how good your work is, you're not trustworthy when push comes to shove. UPDATE 2:::: It's interesting that Ines Sakka (the person who left the review the next day after mine) has the same last name as someone who stated they were the owner in an updated business response to my review. That entry was strangely deleted after I reported Anis S (listed owner) for leaving a 5-star review, which was removed by Yelp. Since Delta deleted Sakka's entry which listed the name " Mr. Sakka", Yelp HQ could not link Ines to Delta so left it up. Yea...they are so trustworthy. SMH

As a general contractor, I owe it to my customers to install shower glass that's actually gonna be…read moreworthwhile. We look at three factors. How quickly we can get it, how good it's going to be, and a fair price. We thought this company had it, and after it all said and done, he baited us on the price and then did a really bad job on the installation with inaccurate measurements And a horrible installation. Has gone dark and will no longer return phone calls to fix his mistakes. That sucks!

I had a wonderful experience with A.R. Glass. Eddie repaired the torn screen on my sliding glass…read moredoor, in addition to adjusting it so that it would finally close properly and lock. He also replaced four glass panes on three windows where the seal was broken and fogging up. His measurements were perfect and the new glass looks amazing. He told me that the frames were in good shape which was relief as the windows are 24 years old. Eddie cleaned the glass, tightened up the locking mechanism, and left no trash or debris behind. Eddie has a great work ethic, takes pride in his work, and is a nice person. He also responds quickly and his prices are very fair. Highly recommend.

If I could give 10 stars to Eddie and his company, I would! I'm still so amazed at his brief…read moreinstruction on locking my windows appropriately. I would love to mention that I just hit his number from Yelp and hung up saying, "I'll call tomorrow." Guess what, he called right back and gave me the best over the phone instruction for FREE! God bless Eddie and AR Glass. Being a homeowner in DC, I'm keeping his company safe and stored in my contacts. :)

Great experience with the this business. They were friendly, timely and the price was good. I will…read moredefinitely use them again.

I am professional using Kamal at MIRROR and GLASS, on Eisenhower just opposite UPS depot for 25…read moreyears. Extraordinary service and craftsmanship. They are EXPERTS at installing, or just plain cutting for frames or whatever. Also SPECIALTY is SHOWER DOORS and bath surrounds.