Called and spoke to Carolyn this morning asking if her team could install some window hardware that I had sourced from another company on some casement windows. Loved her energy on the phone from the time she first answered. She said there were guys in my neighborhood this morning and she would have them come over to take a look after they were finished. Not only did they come over within 45 minutes but they were able to replace the hardware on my windows in a little over an hour. The whole job cost me $180 for their labor. That was absolutely fabulous considering I had companies quoting me as much $900. One of the guys who came out and took a look last fall told me to check with a glazier/glass company - an option I hadn't even considered and nobody had suggested heretofore. My second call was to Central Glass after doing a Yelp and a Google search. I'm absolutely thrilled considering this has been quite the journey: (A) finding the hardware and (B) finding someone to install. Windows have been closed and inoperable for 8+ months and of course every company you call wants to just sell you new windows. No sir/ma'am.... Windows are fine. I just need the cranks and hinges replaced. With a bit of perseverance I was able to get exactly what I wanted done. And a big shout out and thank you to Carolyn and her team at Central Glass! read more

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Central Glass of Clinton, Maryland is still not listed on the Maryland Home Improvement Commission website as being licensed by the MHIC on October 18, 2024. Renee told me she does not need a license for windows--they do! Renee told the MHIC investigator she did not know she needed a MHIC LICENSE--their website lists that they are licensed and insured. The work that was done, was very poor quality and left my windows a mess. They didn't tag the windows that were to have panes replaced, so nobody knew which ones to replace. Panes were installed anywhere. One of the worst windows didn't receive new glass because the installer couldn't get the ladder on the slight hill. The braces or the plastic pieces around the glass that hold it in place were not replaced with new material, they tried to reinstall old and broken strips and used globs of silicone and/or white grout to try to reinforce windows in frame, then spilled that on sides and sills of the windows. The screens were to be re-screened but they did not do it correctly, the screens are not taut and the material ripples. When the workers tried to replace the screens in the window openings, they had not marked where they should go either and if they couldn't get them to fit in the space they were trying,they went outside and tried to pound the screens into the spot. Very poor workmanship Some tips from the Maryland Home Improvement Commission I wish I had read before hiring this company: If you're considering hiring a contractor for a home improvement project, you can also: " * Ask for the contractor's MHIC license number and verify it's up to date o * Call the MHIC to ask if any complaints have been filed against the contractor * Avoid paying more than a third of the total cost as a down payment * Avoid paying in cash & If you have problems with a licensed contractor, you can file a complaint with the MHIC. If the MHIC finds in your favor, you may be able to file a claim with the read more

A year ago I wrote a bad review and had a huge misunderstanding with the owner. I'm glad that we were able to finally speak face to face and clear up the misunderstanding. They've done work for me before and they were efficient, professional, fast and great. I'm hoping to receive more great service again and I'm glad we could clear the air apologize to each other and move forward. A weight was lifted off my chest today because this was on my spirit for a while and I really want to be able to continue to work with them because I really liked them and the service they provided. read more

Renee was very accommodating and fair when there was a misunderstanding about the size of my glass. I appreciate her taking time to research the issue with her team and making sure that as the customer, I was pleased. I will use Central Glass again and also refer them to friends and family. Thank you, Renee and team! 5 STARS!! read more

Renee is a nasty person. She overpriced me to reinstall my mirrors $1800. It was a total of three big mirrors. When I called to discuss the over pricing she continued to cut me off while I was talking and then hung up on me. This company tries to over charge black people and that's how I felt. The job was a small job and they were reusing my mirrors. DO NOT USE THIS COMPANY read more

I appreciated the clear answer on the phone when I asked if they could help me and provide what needed by my timeline. When I came to their office, the receptionist was courteous, took my order, and met my deadline. They actually tree turned the glass I needed way before their promised time. read more

Worst glass company ever. Placed an order and called back a few days and they could not find the order. This was a critical situation because we were trying to go to settlement. They lied and said door had been ordered. Finally got a refund for deposit. If you know what's good for you, find someone else. read more

Very good people doing very good work! I needed a piece of glass cut with intricate designs on all four corners. Renee and her team were super friendly, produced a terrific product in just one day, and charged a reasonable price. I highly recommend Central Glass. read more