If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

I took my 17 year old kitty in to Dr. Heidi Jordan at Lucky Pet Animal Hospital in Berwick, ME…read more Dr. Jordan was thorough with her exam. She and her entire staff are exemplary in their knowledge, kindness, and compassion toward their patients and their owners. My cat, Sammy, was given some on-the-spot treatment. Dr. Jordan thoroughly explained his condition to me and outlined her treatment plan for him. I highly recommend Lucky Pet Animal Hospital. Dr. Jordan and her team are unparalleled in their level of veterinary care and concern for our pets.

This vet is AMAZING!! My cat got into a fight with another cat and had a serious eye injury- we…read moreweren't able to make it to our regular vet (at the time) right away, so we asked around and found Village Vet. They got us in right away, sewed up the lid, and gave us some antibiotics to apply over the next few weeks. It was so bad, we were cautioned that he may need to have the eye removed... But after two weeks and having stitches removed, his eye was already starting to heal nicely. Now, just a couple months later, the cloudiness in his eye is going away, his eyeball is intact, and I think he may even be starting to see out of it again. Village Vet was friendly, competent and more reasonably priced than any other vet we've ever used. I recommend them highly to anyone who asks me. The entire eye procedure, along with the meds and vaccinations was only about $250- a complete shock for me after previous price tags for just a regular checkup. A+!! Thank you for being a veterinary clinic who cares about the animals and not just making a buck!! We completely switched vets right away after this wonderful experience.

We went here for a lump that mysteriously appeared on my male dachshund although the appointment…read morewas for my female dachshund. They understood and took us right in. The dr was great, the exam thorough, and all went well. When he realized I was originally there for the female, he examined her as well. I was so impressed. He took his time and was thorough. He actually cares about my dogs! I switched because I was looking for that. Tired of going to a vet with a marvelous reputation but only concerned about $$$$ not my dogs and it was blatantly obvious.

Great people The love and take wonderful care of our pets…read moreGreat setup for dogs/cats I always enjoy my visits all of them Wonderful people I really like this practice

Our cat was well-loved and taken care of by vet staff when brought in for an emergency visit at…read moreBroadview on short notice. My partner and I were given insightful information from staff on why our cat's health concerns could be occurring, and what we can do to best treat those concerns. We were met with smiles and warm greetings from each member of the team we came across as soon as we walked through the doors to a feline-only area - which greatly reduced our cat's vet-related anxiety. Our vet, Dr. Simoneau, was so patient, caring, and informative. We give our kindest regards and appreciation to their compassionate team!

I've taken my dog to Winichahanat for the past 6 years and have always had a wonderful experience…read more My pup is accident prone and they've always been able to get me in day of, which has saved thousands in emergency vet visits. The staff has always been very kind, sweet and thorough. Highly recommend!

Dr Hunt and his staff are wonderful, knowledgeable and caring with our fur babies. We have been…read moregoing there since he started his practice. It is a little bit of a drive, but it is worth it because we trust him.

I had been happy with them for the last 4 years however, we recently had a dangerous situation…read morewith 1 of our pets and they were more worried about not putting our pet down humanely than they were the safety of our family. Shame on them, we have a young child in the home, and who knows when he would have turned on her. Needless to say, I will be looking for another vet. Thank God AWS in Kennebunk was quick to act/help us with this situation. They took our vets information as well as the rescue who refused to take the dog back.

I have recently moved to the area and didn't have an established vet yet. My cat was not eating and…read morewas acting like he didn't feel good, so I started looking for someone to help me with my 3 year-old cat. A friend and I called numerous places but they wouldn't see me, because we "weren't established." Well, not Salmon Falls! The staff was MORE than happy to take me and my cat, Bennie! They took us the same day! Dr Linnell was MORE than just a vet. She comforted me as I was crying and even made me laugh right out loud! Connie, her assistant, was just as comforting and wonderful. I will be making this place my new animal hospital. Thank you from the bottom of my heart for your help and care.

I just moved to the Portsmouth NH area and did not know of a vet in the area. My old cat, Sammie,…read morewas getting more thin and going downhill fast. I took Sammie to the Port City Veterinary Referral Hospital at almost 9:00pm at night. The staff were kind and helpful. They checked in with me for every step of the exam and procedures. Ultimately, it was decided that Sammie's quality of life would not be good, so the ultimate decision had to be made. The Staff were so understanding and helpful during the process. Even though the result was not what I wanted, I felt that the Staff were professional, caring, and helpful through out the whole experience. I appreciate the Port City Veterinary Referral Hospital and recommend them to any pet owner. (Hopefully with better results in most cases.)

Port City is always our "go to" when our normal vet is closed. We've always been taken care of…read morequickly, and everyone is friendly and knowledgeable. Prices are extremely steep, but, you pay the price for your fur babies in an emergency.

Dr. Davis' annual exam of an 8 year old cat didn't include the baseline profiling: CBC, chemistry…read moreprofile, thyroid functioning, and urinalysis. I have never taken a cat for a annual exam that didn't include blood work and urinalysis. I brought a urine and fecal sample. They tested the fecal but not the urine. Apparently the Dover Cat Doctor has super powers that allow her to skip lab tests. Avoid this place.

Walked in to front desk to get a cost estimate for a procedure. Clinic refuses to provide cost…read moreestimate for services. Told to make an appointment and I would be told cost at that time. I said that doesn't allow for cost comparison. I was told that is correct. With that, taking my cat and my business elsewhere.

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

Our dog was very well cared for while we were away. The groomer did an amazing job! We will…read moredefinitely be back.