If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

I took my 17 year old kitty in to Dr. Heidi Jordan at Lucky Pet Animal Hospital in Berwick, ME…read more Dr. Jordan was thorough with her exam. She and her entire staff are exemplary in their knowledge, kindness, and compassion toward their patients and their owners. My cat, Sammy, was given some on-the-spot treatment. Dr. Jordan thoroughly explained his condition to me and outlined her treatment plan for him. I highly recommend Lucky Pet Animal Hospital. Dr. Jordan and her team are unparalleled in their level of veterinary care and concern for our pets.

If I could give more than 5 stars, I would…read more I was driving back from a trip from Portland and heading back home to Massachusetts. It was a very hot day, and my cat vomited and started panting heavily. I was frazzled, found Eliot Veterinary Hospital in a Google search, and got there as fast as I could. At first I was told they couldn't see my cat because they weren't an emergency vet, but when I said I was concerned about driving the distance to the emergency vet, luckily they were willing to take a look at my cat. Everyone at the office was very kind, caring and professional. Dr. Devlin gets the biggest shoutout though. She came right over to me and had a great what I call bedside manner... I know I wasn't in a bed, but I mean she got down on the floor to speak to me and was very calm, kind and thorough... not running in in a rush and giving me 30 seconds of time like some doctors do. They were very quick to get everything done even though I of course did not have an appointment, and they kept me updated constantly which was great. They were very patient and easy to talk to and made sure I understood what my options were and what was happening. Dr. Devlin again sat on the floor and asked if I had any questions. This meant the world to me.... She was not rushed at all and really showed that she cared. She answered my questions and continued to be very calm and helpful. Thankfully my cat was fine, and I really appreciated that they gave me ice packs, dish towels to wrap them in, and pee pads for the journey home. Dr. Devlin herself left me a voicemail later to ask if we got home safely, and they sent me emails with info about the visit and saying to reach out if I had any questions. Considering it was a horrible situation that I would never wish on anybody, it couldn't have gone smoother. Thank you, Eliot Veterinary Hospital! Mama Kitty and I are so appreciative!

Wonderful doctors and staff! such a welcoming and supportive environment. My typically fearful,…read morerescued beagle loves the treats and is readily coaxed to accept the TLC he consistently gets!

One of our two cats quickly developed what seemed to be an infection over the weekend and she…read morestarted howling, excessively licking her legs/underbelly, and constantly living "the zoomies." Progressively she stopped eating today and retreated under our bed. We immediately called our current vet and scheduled a visit for 2:00. They called backed to say they double booked and had to reschedule our cat to Wednesday am! I tried to reason with them but to no avail. One of my sons had a friend in the vet industry who pointed us to AHC, and they took us in at 2:40 today. They helped our pet, made us feel welcome not like our home vet who had only excuses. With a thorough exam of "Dek", she's on an antibiotic and recovering. Thanks AHC!!!

at one time this was an independently owned clinic with great service .they are now owned by a…read moreprivate equity firm named Rare BreEd . it is all about the money now . do not go there Amy Moffet is a terrible manager ! they lost my check and then would not give my dog services and demanded payment when I had already paid them . they made a huge error and then treated me like a delinquent client and would not accept responsibility .....STAY AWAY FROM THIS VET

Best and most friendly staff ever! I felt at home the minute I walked in with my puppy. The nurse…read moreat the desk was a wealth of information and took the time to help me make sure I had everything I needed.

BEST VET IN WORLD! I have been going to village vet ever…read moresince I moved to York Maine back in 2014. I own a German Shepherd and is a very hyper active anxious dog. As we all know going to the vet is very stressful for animals however York Village vet is the best place to go. Place makes it easy on the animals and easy on you. I technically live in Boston now and travel an hour and a half just to come to this place. I have never experienced a problem and they always give me the best treatment for my dog, also at a very very reasonable price. I've never experienced an overcharged and I've never experience a bad situation. I will always be loyal to this vet because of their passion, care, and going beyond the average to take care of my pup. Special thank you to Dr. Matthews, and Dr. Josh. Amazing doctors, always leading with a happy healthy dog at the end of the day. Thank you so much for all your work.

My critically ill cat was transferred here for a urethral occlusion and kidney failure. Spent 4…read moredays there and 1 had one (expected) follow up day a few days later. The staff and physicians were amazing. Caring, compassionate, knowlededgable and engaged in taking the best possible care of Henry. No it's not cheap. It's expert care available 24/7. Healthcare (for regular people or furry people) costs a lot. But you get a lot for what you pay. They saved his life. He's happy, silly and back to his normal self. I would go here again in an instant.

I trust these professionals with my cats' lives. The excellent care and quality of the…read moreveterinarians and the entire staff is beyond outstanding. I love their kindness and compassion for animals and their guardians. They have saved my cat's life with a very complex surgery. Yesterday I brought my 18 year old cat in, who was in critical condition. Today she is home with me and in good health. It's a miracle that they saved her!!! I want to thank them all for saving her--now twice. She would not have lived without their excellent care. Their surgical expertise is amazing. I love the VECC. They deserved 10 stars! A million thanks to everyone!!!!!

We have started coming here not long after they opened with our first cat. The staff has always…read morebeen welcoming and knowledgeable. The prices are also reasonable

These people are awesome, Dr Kate Connor is the best, the staff are all very friendly, and will…read morehelp you in whatever your pet needs. You will not be disappointed, they have been wonderful with my pets. I have a 16 yo dog and he has special needs, they are very attentive.

I had to bring my sweet little cavapoo, Sarah Rose, here for some GI issues. Everyone is so…read morecompassionate, kind, and friendly. The doctor explained everything to me in detail and genuinely seemed to care for my baby girl. Any doctor who's willing to get on the floor with my pup to help her feel comfortable is the BEST in my book! I highly recommend them! Thanks so much for everything, Dr. Weintraub and PetMedic!

Bringing my cat Rita here for a quality of life exam was hard, but their empathy and understanding…read morewas unmatched. I wouldn't have been able to go through this moment without everyone there being kind, understanding, and attentive. Thank you.

It truly saddens me that my dog had to sit in a crate for hours on ends for a tech to show up…read more Instead of them just letting us know when the tech is there for us to bring our sweet pooch in, they rather have him sit in a crate alone for hours. It is truly sad that they would have him just sitting there, instead of with his family and they could just call us when the tech shows to bring him in. Very very disappointed in this place for supposedly how wonderful they are. Seem to be a place that only cares about money, and not you sweet pets

Very recently my cat had an infection in his paw; Kennebunk Veterinary office got me in quickly and…read morewe were seen by Dr. O and his Assistant. They were great and immediately I knew my boy was in capable, kind hands. He is doing so well now and is back to his playful self thanks to excellent veterinary care. Thank you Dr. O and Isabelle!! Terry