I'm posting this to document my experience with S and J Automotive (Joshua Scott) so others can…read moremake an informed decision. Work performed: Front-end work including struts and a control arm replacement. Timeline: March 29 - Initial charge: $2,253.39 (vehicle brought in / initial work). April 2 - Charge: $1,749.48 (front-end suspension work). April 15 (evening) - I picked the truck up. April 17 (around noon) - The outer tie rod end disconnected while my wife was driving slowly on a dirt road (after the truck had previously been on the highway). This caused a loss of steering control on one side. We were lucky this didn't happen at highway speed. Second opinion (what the next shop found): Because this was a steering/safety issue, I took the truck to a second mechanic. They requested a complete list of all work previously performed so they could diagnose and repair it correctly. During their inspection, they identified multiple issues with the parts and components installed by the prior shop, including items that were installed improperly and/or missing necessary hardware. Their findings were not limited to one component. What happened afterward (public posts): After I raised the safety issue, the business posted multiple public Facebook posts about me by name. Those posts included derogatory personal statements and accusations about my honesty and conduct, along with shifting explanations that conflicted with each other. I have preserved screenshots and documentation. Cease-and-desist / formal takedown demand: Because the situation escalated into personal public accusations, I sent formal written demands (cease-and-desist / takedown and retraction requests) asking that the posts be removed and corrected. I am preserving documentation of the posts and correspondence. Bottom line: A steering-related failure shortly after major front-end work is not something anyone should have to gamble with. Based on my experience and the second mechanic's inspection, I strongly recommend that anyone who has had any work done here obtain a second inspection to confirm everything is properly installed, fully secured, and safe. Update For further clarification, after this work was completed, an insurance claims adjuster reviewed the findings and reached the same conclusion regarding the condition and safety of the work. After that, a separate licensed repair shop independently was requested to inspect everything that had been worked on because the vehicle was unsafe to drive. They also reached the same conclusion: multiple aspects of the prior work were improperly performed and required correction before the vehicle could be operated safely. When I shared my experience on Google review, the business owner responded by making false statements about my character and profession on social media, rather than addressing the mechanical concerns or talking or messaging me privately. His statements are not accurate. Since posting my review, others have contacted me describing similar experiences. Because of the potential safety implications, I am encouraging anyone who believes they may have been affected to submit a complaint directly to the Washington State Attorney General so the matter can be reviewed through the appropriate consumer protection process. My purpose in posting this review is consumer awareness and vehicle safety. I am sharing my experience factually so others can make informed decisions.

These guys are FANTASTIC....great customer service and outsanding repair service.... Highly…read more recommend

I have been going to Allen for over 25 years. He is one of…read morethe most dedicated and knowledgeable mechanics I have ever known. He is also fair. He's busy because he takes care of a lot of people in the North County area. If you are needing anything mechanical near Curlew do not hesitate to call.

Called all week to talk to Kevin about my 05 Yukon XL engine potential rebuild. First talked to a…read moremechanic on Monday. Said Kevin is out for a day or two. And to call back if you don't hear from him. Called back on Wednesday. Woman took my same info. Called back on Thursday, again same woman took my message and said he was in Mazama working on a vehicle. I said I'm literally in Mazama as we speak. Probably could have been very easy for "Kevin" to stop by for 5-10 minutes. Here it is Friday 3/27/26 at 7:00 pm. No follow up. But contacting Fletchers came as a referral from a reputable Twisp shop. Not impressed with their follow up. Especially as I called 3 out of 5 days during the week. And no call back.

They went above and beyond to make sure everything from the brakes to the fluids were all okay…read more Found and fixed the issue quickly and had me back on the road. Thanks Jacob! Would highly recommend this business!

Recently after camping my check engine light came on and I had to return home a couple hours away…read more I stopped here to see if they could run a diagnostic to see what might be the problem, the computers said there had been 14000 misfires so must have a spark plug issue. The mechanic checked the plugs and found one that was totally broken. He installed a used one to get me home and suggested I get the truck in for a tuneup sooner than later. I was so thankful they took care of me right on the spot. Great service in a small town.

Stopped in to have my battery cables tightened. Gary did so - on the spot- no. Charge !!!! They've…read moregot my business

one of the best experiences for automotive service I have ever got. SUPER timely and helpful in a…read morean afternoon emergency, fair prices and outstanding service. broke down and was rescued and on the road in 2 hours in the late afternoon for a bad alternator and battery from time I called them to Time I was driving out of shop. This is nearly super human performance in a shop environment! Highly recommended! I would give them 10 stars if I could!

I have stayed loyal to these guys for to long. No more for…read moreme. Telling my pregnant wife to be there first thing in the morning with the car and then making her wait until 3 in the afternoon anyways. (This happened multiple times) Should have been and hour long job. Instead she sat in the waiting room. Then took a walk and then came back and sat some more. Do I recommend their work? Ya I think they do a good job. At least I did. But the customer service gets worse every time I go in, and apparently loyalty means nothing to them.

Get what you pay for EXPERTISE…read more Norm knows what is best My Silverado shifts better than new

Fixed my transmission for half of what another reputable local shop quoted me.just finished a 3000…read moremile trip no problems.

This is a nice 76 station with wide lanes, concrete pads, 3 levels of unleaded (no ethanol free),…read moreand diesel. Inside there is a single restroom that is kept clean. They also have a load of drinks and snacks that include frozen treats. The employees have always been friendly. Gas prices are standard for the area.

The Staff that works at the Beaver Trap is Wonderful, Courteous, and Professional!! They will…read moreassist and help You in any way possible!! Love this Store!!