I needed a thermostat, drove 60 miles to Omak, depended on the employee to sell me what needed…read more Got back and part did not fit, leaked water all over because of no gasket. I aksed for one...told DID NOT NEED IT. It does not fit. Contact made with parent company, they stated part was correct. NO IT ISN'T! I can go back for the $8 part and spend twice that on gas. OR...they will send me a courtesy card so I can go back to a business that did not do as asked. I repeated my request for one with a gasket. No reversal on credit card, that is too easy. I went to NAPA site, typed in info and up came the correct parts. So...NO O'Reilly did not make me a happy customer. Typical tactics of making it more difficult than it is worth.

Not very helpful went in to ask questions about some products and was told just to go see what they…read morehave in stock but I didn't know what I was looking for and thought they would of helped me out!

Have gotten parts for my vehicle and received excellent customer service then went in yesterday and…read moregot parts for my daughters 1st car. Ended up having to go get more then back in again 2 times today for more parts and a few that they did not have. Since they didn't have them, the manager Nick took time to call all the other auto parts stores in town to locate and reserve them for me. Nick, Nichole, Brandon and all the other employees went above and beyond what you normally get from almost any business weather it has been there long term or is brand new. Kudos to the Colville Washington AutoZone team. Thanks all for all the help Joseph Leicht

Rob is the king of auto parts and should long ago have been elected to the office of Mayor of…read moreRealville. I have a Japanese import and though we could not find parts through the make and model or the VIN number, Rob got out his calipers and measured the part and then found what I needed by looking through everything online until he found the measurements he was looking for. The part he ordered fit exactly.

Great and knowledgeable customer service! They gave me honest advice and we're so helpful even…read morethough I couldn't get the battery I needed from them. I will go to them first next time!

I truly appreciate the associates in this store, never disappointed..When I can't find an item,…read morethey can. Shopping local is always better.

These folks are so helpful and really now there stuff if they don't have what I need (rarely) they…read moreget it very fast my favorite parts store in and around Ephrata

I visited this Napa store not too long ago, and the employees there, particular the store manager,…read morewere very helpful. I purchased a set of new windshield wipers, and Ryan, the manager, helped me install them onto my car....thanks!

Very professional in their communications with me in estimating the costs, the time they needed,…read moretheir findings as the service progressed, and recommendations for follow-up service. Top-notch customer service as well as automotive service.

The staff and service at Deer Park Diesel is fantastic. They are very knowledgeable, personable,…read moreand all very compitent in what they do. They always go above and beyond to help and provide detailed information on the problem or routine maintenance. The cost is always outlined before the work begins and are good at communicating any changes as they are working on the vehicle. HIGHLY recommend Deer Park Diesel to anyone looking for quality service and people at a fair price.

3 clerks 4 customers, Stood there for ten minutes and listened to one clerk BS with a customer,…read morewhen the customer finally realized I was waiting he left, but then the phone rang and listened to the clerk BS for 5 more minutes, they didn't even want to acknowledge that I was there, there is a difference between busy and ignoring someone, Won't waste my time there any more.

I definitely recommend Napa Auto Parts and Hamilton Farm Equipment Center in Brewster. We needed a…read morenew battery for our Prius and unlike another car supplier in town we received excellent customer service for a lower price than the competition.