Doctor Patel is a very kind and compassionate person. I have used him multiple times for medical…read moreadvice and consultations. He is honest and straight forward. If you are in Austin this is the podiatrist for you. He is a really good guy who cares.

UPDATE 2: I reached out to my insurance company, and they provided the CPT code for the procedure…read morebased on my description of what was done. According to the information they gave me, the approved amount for that procedure would be about $90. Despite this, the office charged me $550 and did not attempt to submit the claim to insurance. They also billed me for an office visit on the same day--even though my insurance confirmed that I should not have been charged for a separate visit when a procedure was performed. Additionally, the anti‑fungal gel they sold me for $75 is available at another podiatrist's office for $40. UPDATE: The day after I posted this, I received a call from the office. They were very expedient about processing my due refund as requested. I am still waiting to see about the actual procedure claim as I find it difficult to believe the partial nail avulsion has no CPT code as they indicated to me. I was referred to Dr. Patel by my PCP to deal with an ingrown toenail (partial nail avulsion). While I was fairly satisfied with the outcome (though I feel it's already returning, and it has only been 2.5 months), the follow-up information so I can submit a claim to insurance to go toward my deductible has been abysmal. They told me the procedure was not typically covered by insurance, so I'd have to pay out-of-pocket. I also paid for each visit, knowing there would be a difference between what I paid and what insurance would approve (3 visits total, one including the day of the procedure. They charged me for both, a visit and the procedure on the same day). They told me if there was a difference, I could expect a refund for the difference. I later asked for the doctor's tax ID and CPT code for the procedure to submit to insurance. I thought it was a reasonable request. For 2 months my calls, texts, and emails have largely gone unanswered (when they did respond, it was not with the information I requested) and did not respond to requests for the correct info. Additionally, when I went to the portal to see my visit summary, the diagnosis code and procedure where not what had actually occurred during the visit. Between concerns about their billing practices and accuracy of procedure documentation, I am without a doubt, not returning to this practice and would not recommend it to anyone!

After dealing with several podiatrists for plantar fasciitis and continued foot pain that became so…read moredebilitating that I could not walk more than 150 yards without so much pain that I had to stop walking. When I met Dr. Shock -- his first words to me were "How about we get this fixed up?" -- I was stunned after living with this pain for over 2 years. :) It turned out that I had a torn 'longus peroneal tendon' that he was able to diagnose with an MRI. Why no other doctor thought of that before, I have no idea. I suffered through the injections, creams, socks, inserts with other doctors without any relief. I had the peroneal tenodesis surgery and was walking without pain within 2 weeks of surgery! Doctor Shock is an amazing doctor and just a very friendly and welcoming guy -- I feel like I've known him for years! :) I highly recommend him for any foot pain that you may be enduring now -- you can be completely confident that he will fix you right up!

I originally left a positive review shortly after surgery, but after living with the results long…read moreterm, I no longer feel I can recommend this surgeon. I underwent bunion surgery on my right foot, along with correction of another toe. Unfortunately, the final outcome has been very disappointing. Following surgery, my big toe healed with a significant gap between it and my second toe, creating an unnatural appearance that has never improved. In addition, the toe that was corrected with a pin never healed properly and now "floats" rather than resting naturally on the ground. Despite prolonged taping and following the postoperative instructions provided, these issues never resolved. I became so dissatisfied with the outcome that I ultimately chose not to return for additional treatment. I understand that no surgery comes with guarantees, but I feel my concerns and the long term appearance and function of my foot were not adequately addressed. Years later, I remain unhappy with the results and regret having had the procedure performed. Based on my personal experience and outcome, I cannot recommend this surgeon.

Dr Hochman is so thorough and kind. The office staff are AMAZING- kind and welcoming. I went in for…read morea Jones fracture and ended up needing surgery. Dr Hochman explained everything that he would do and worked with me on my treatment plan. The surgery was quick and went well. I've gone to other podiatry offices and feel like they are just trying to "sell" surgical procedures. I really appreciate the care and attention everyone in this office puts into every patient. I wish I could give more than 5 stars!

If I could give more than five stars, I would.  Dr.  Hochman is incredible.  He diagnosed the…read moresource of my foot pain very quickly as well as identifying the problems with my current shoe inserts.  He plainly reported the issue, giving a detailed explanation that I could walk out and repeat. How often can you say that after seeing a specialist! The front office staff are awesome.  I was warmly greeted and checked out.  When insurance needed to be discussed about further treatment, I was given specific information to use to get data from my insurance company so I would be successful in getting the right information. I am so pleased to have Crystal Falls Foot & Ankle for my new foot care.

I have nothing but respect and appreciation for Dr. Steven Walters. I spent several visits over a…read morefew months interacting with Dr. Walters along with my father who was 91. The doctor was very respectful, inquisitive, instructive and encouraging. During a very serious medical diagnosis and hospital intervention, he was the MOST EFFECTIVE doctor in the cadre of doctors who treated my father. He was able to help us get admitted to the hospital by interacting with another of my father's treatment doctors and then suggested and facilitated an introduction to another doctor who was instrumental in making headway in treating my father. It was obvious that he cared about the patient and respected my questions as his caregiver; we had some frank and poignant discussions and I cannot say enough about the depth of care Dr. Walters provided for us.

Doc Mereau, Dottie, and the whole staff there have been taking care of my crazy feet for years…read more Even through two surgeries, its been great. Always love going there (even though I'm only there with the aforementioned crazy feet). Great care, good folks, I like the office, in the always funky old friend of the medical arts plaza. Don't know what I'd do without em.

"Compassionate Care"…read more I got a bad speech impediment from a brain injury in a car accident and goin to the doc can be stressful. From the second I walked in at Cedar Park Foot Specialist everyone there took the time to explain stuff so I could understand. I've seen over 30 doctors since my accident and Dr Hurst is one of the best. Super patient, real caring, listened to me, didn't rush, and made sure I got it. He actually cares about his patients, not just gettin you in and out.

I went to this practice for far longer than I should have. Not once did I ever see Dr Hurst wash…read morehis hands and he never wore gloves. I started getting warts on my feet. Since leaving the practice 6 months ago I haven't had a single one. I am certain he was spreading them from one patient to the next. I would not recommend them at all.

Dr. Marshall is incredible. It was difficult getting an initial appointment but once I was seen the…read morepractice is customer service has been incredible. I highly recommend him and his surgical coordinator as well as all of the office staff.

Overall this place was a total fail. First, the girl Michelle who answers the phone is a terrible…read moreperson. She's rude and inconsiderate. Second, I was told 4 weeks recovery when another doctor stated that was a completely unrealistic expectation. Third, I was supposed to be notified if a machine could heal my bone quicker (never heard back.) Finally, was concerned my foot could have an infection or the blood flow was constricted. Never gave me an answer or cared to see me in person about it. Seeing a new doctor and already loving it. Would not recommend.

Dr. Sharkey did my ankle surgery three years ago and I've waited on this review to make sure the…read moreeffects woukd be lasting. Three years out, the surgery has been LIFE-CHANGING. I had been walking around with near-constant debilitating pain and worried I was done running or playing with my kids before I even turned 30. I consulted multiple doctors and Dr. Sharkey took her time explaining my options and even sending me links to a full video of what the surgery would be like. She was so helpful, patient, and informative and really helped me feel comfortable. I no longer have any pain in my ankle at all and am fully back to normal activities as though the pain never happened. Truly life-changing, and I recommend this surgery and Dr. Sharkey to everyone I can.

Late in life, I developed a sensitive middle toe, intense pain if I stubbed it even slightly. Dr…read more Sharkey took x-rays, examined it, trimmed a trifling amount of callus, handed me special pad, sent me on my way. Didn't help. Another podiatrist diagnosed an acquired hammer toe (I'd had two other hammer toes surgically corrected, some 40 years ago), performed in-office surgery, it's now fully healed in under two weeks, no more pain. Stay away. This "podiatrist" is the corn-cutter variety that give podiatry a bad rep.

Small waiting room, and I mean small, nice selection of music though. Waited 30 min past…read moreappointment time to be brought back. 15 min later still have not seen doctor. Seems to be busy, so at least that is good, people come and use this clinic. Seeing Smedley for biopsy today he was very nice and very informative. I was happy with the outcome and with the service, even though it was a the little slow. Everyone we interacted with seemed to have a good attitude. We would come back.

Great experience! Everyone was very friendly and helpful. I highly recommend seeing Dr. Smedley!read more