While on a trip to visit my Mom in the hospital and my sister, my fue pump took the opportunity to…read morecrap out on me. while exiting the interstate on a cloverleaf turn. These guys had my car fixed in 2 days, letting me get home to Atlanta safely. These guys are the best!

I came in to get my ac charged up. He said it would cost $100 cash. After about 20-30 minutes he…read moresaid it was done. Tommy said it was full of freon but he couldn't get the compressor to kick on. So I asked what do I owe him? Tommy the owner said it's $100. I paid him and left with the car in the same hot air as I came in. He said I need to find out why the compressor isn't working. So I took it to another mechanic. The new mechanic said Tommy couldn't have put frozen in it because the compressor has to kick on to take the freon. My compressor is burnt up and I got ripped off by Tommy. So I strongly advise don't go there for anything unless you just want to give money away!

My family was relocating from California to North Carolina. We hit the thrown off rubber from a…read moregiant transfer truck tire, and the impact ripped the tail pipe right off our Ford 150. We had to tie it up off the ground with a cell phone charging cord. We called around lots of places, but no one was able to help us until the next day and we needed to make it to North Carolina to meet the movers with our stuff. Finally, the good folks at Cumberland said to bring it by and they would take a look. Mike and Ruben came out and got up under the truck with a rubber mallet and muscled both tail pipe connections back into place. They weren't going to accept any payment either, until I told them my mama would chew my ear off if they didn't take something for their trouble. Thank you, Cumberland!

Had electrical short on my daughters keep and they found it quickly and fixed the problem before…read moreshe went back to school. Now my truck is there in with front end issues. Took it to other places and they tried replacing parts not needing replacement. These guys checked everything out and diagnosed the actual problem. Cost more initially but not in the long run. Recommend them to anyone.

I recommend this location of Aamco, Brad and his team that served my truck. They did a great job…read more They kept me informed along the way what was going on. The quality of service eight out of 10, the value of service eight out of 10. Customer service eight out of 10.

Jason - what a help! My daughter lives there, her Volvo tranny was acting up, the shop understood…read moreour situation and took ownership of it while keeping me updated, and best of all they did a great diagnosis that indicated it was not fatal but rather the tranny solenoid. Their prompt quality service saved us considerable hassles, as the car is too old to have any value if a new tranny would be required. Great shop, good job Jason!

These guys are always top notch. Been taking my truck to them since moving out this way and always…read moregreat service. They call before they do anything and give their advice on things.

Two flat tires on our 31 foot motor coach. We limped into Pugh's and "We're sorry, but we can't…read morework you in until after lunch". OMG! We were thrilled with that! Fixed one and ordered one which they mounted the next morning and we were on our way. Pugh's is a busy place so you know people trust them. Done right, good price and they communicate very well.

On July 22nd at 11:13am Ed's towing caused an accident in the copart parking lot. Something…read morehappened and the vehicle fell off the ramp and crashed. (Copart has video of accident, but cant release yet) That's not why they get 1 star..... they begged me not to call the police, and insisted they would pay out of pocket. They repeatedly refused to give me Insurance info I have recordings of them refusing to give me Insurance info and promising to pay me if I get 3 estimates. (I wish I could post audio on here) I got 3 estimates, and they were alot *most of the damage was done to the doors from the inside, because the large table inside "rammed" the doors from the inside, and now they dont close well and rattle when driving, and those hinges are stupid expensive for some reason* Then i emailed estimates they forced me to get to Ed's and had to call several times. They gave me a runaround and kept saying they were busy.. Jason finally spoke with me today and was not helpful and kept talking over me, and kept saying they weren't going to pay that, and they still wouldn't give me Insurance info. He literally said "call the police then" I called the police, filed a report, not sure what will come of that but i am asking for help from the community, please help me get eds insurance so I can make a claim!! Also if anyone knows a good lawyer that will be fair with me send them my way, im lawyer shopping right now. I wish so much i could include audio, you have no idea how revealing and incriminating it is. Ill try to see if yelp allows audio, and if anyone DMs me ill gladly provide it.. But can you imagine a nightmare like this and they refuse to provide insurance????

Came quick at a reasonable price when I needed an urgent tow. Brett was awesome and took care of my…read moretruck

I have a 1998 Ford E-350 with 7.3L diesel. I took it there for some repairs that costed over $1500…read more While my vehicle was there for nearly week, when i went to pick it up, Jason informed me that the oil pan leaked. Since i had never trouble with that before I asked him could it have happened? Jason said he didnt know but it happened while in his possession at his business. Jason refused to take any responsiblitiy for this mysterious leak while in his parking lot. It is VERY difficult to make a 7.3L oil pan leak, he said it appeared someone had taken a screw driver and intentionally sabotaged the seal. Anyhow i needed my truck so i paid another $1500 to Jason to take the entire engine out, turn it upside down and fix the seal. This was a miserable experience and very expensieve, and Jason couldnt have cared less, and i suspect he knew a lot more about what happened to it than he cared to reveal. Jason is dishonest and so are his mechanics. They are the lowest of the low.

my complaint is against an auto mechanic by the name of Jason Short and his shop called Southern…read moreRides Automotive on 114 North Collins Tullahoma, TN. I contacted Jason Short the owner about repairing my engine on my 2011 Honda Accord EXL, he came to my home on December 30th and picked it up with his tow truck, he drove my car onto the flat bed and damaged it by putting a gash in the ride hand side lower door panel. I expressed to him that this would need to be repaired and he assured me it would be. It was supposed to be repaired back on Jan. 6th, I found out it was just done on Jan 21st and I asked for a picture of the door to see proof and I did not receive it, once I recieved my car I saw that was completed. Jason and I shopped around online for an engine to put in my car and decided to purchase one at Flat Rock Auto Savage of Murfreesboro, I cash app'd him the money to pay for the engine. He made it seem as if it would be a one week job. He completely lied to me, he stated that his shop was in Lebanon, TN on the website but, he later informed me it was in Tullahoma, TN over an hour and a half away, too far for me to check on my car or know what was being done to it. They list themselves as being BBB accredited but they are not, I confirmed that with the BBB that they are not, and when I asked him about it, he said they are a joke. he speaks to me very rudely and unprofessionally, and he is instantly irritated when I called to ask for updates. He then passed me on to the shop manager named Stone Copeland, he was a bit more helpful, but he also promised me things he did not deliver, such as he would bring me a receipt, then he told me his headlights would not come on, so he could not come bring it. Then he said my car would be ready Friday January 17th but he later told me that he discovered that the axle/drive shaft was cracked and that I needed to immediately cash app or western union him $475 to repair that before he could finish the engine. He said he would order the part overnight and that my car would be ready the next day Sunday January 19th but then at around 3 pm he texted (not called) and told me the part never came in. time after time, told lie after lie, it was 31 days that they had my car and I had to pay for rental cars for the entire time. I was talked down to by the owner Jason Short via text messages, he was condescending and rude and called me names comparing my concern about my car to the loose of a child saying I'm overreacting, all because I asked to see pictures of what has been done, old parts that have been removed, receipts and realistic updates on my car. I was even threatened that if I don't stop he will not offer me any discounts for all the inconvenience that I have experienced. I feel that as a black woman I have been treated poorly, unprofessionally and taken advantage of. it took them 26 days to return my car and when they did it had multiple issues, alternator, power steering pump, a belt and tensioner that had to be replaced immediately, they also call and harassed me after I reported them to the Better Business Bureau. as of today they never provided me with a receipt for the engine As of yesterday 8/5 I was copied the owner on all my complaints as instructed by the BBB and he immediately threatened me with a law suite for sharing my experience on yelp, no customers should feel threatened for telling the truth!!!!!! BEWARE BEWARE Southern Rides Automotive LLC Lebanon, TN 37090 Phone: (615) 836-8296 http://southernridesautomotive.com/